Content Platform Engine, Version 5.2.1            

Principal user@MYDOM.EXAMPLE.COM not found

You can recover from the Principal user@MYDOM.EXAMPLE.COM not found error

Symptoms

Principal user@MYDOM.EXAMPLE.COM not found

Resolving the problem

This error can occur if the GCD does not have a directory configuration for the MYDOM.EXAMPLE.COM Active Directory. In Administration Console for Content Platform Engine, select the name of the FileNet® P8 domain and then click Directory Configuration.

This error can also happen in a multi-domain environment if the GCD does not have the directory configuration for a client domain set up, as each client domain must individually have its directory configuration set up.



Last updated: March 2016
p8psn061.htm

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