FileNet P8 Platform, Version 5.2.1            

Resetting keys

If the Master Key is lost or corrupted, the credentials stored in the GCD must be reset by the GCD administrator (gcd_admin).

About this task

Resetting the keys must be done by someone who knows the existing passwords (for the directory service user, fixed storage devices, and so on) or who has the ability to reset those passwords. When the Master Key is lost, corrupted or changed, follow these basic steps:

Procedure

  1. Rerun Configuration Manager's Configure Bootstrap Properties task (or the bootstrap utility, BCU) to re-encrypt the credentials of the Bootstrap user (cpe_bootstrap_admin) that are stored in the CEMPBoot.properties file.
  2. Preferably using TLS or SSL, redeploy this EAR file to each Content Platform Engine server in the FileNet® P8 domain.
  3. Log in to Administration Console for Content Platform Engine as a GCD administrator (gcd_admin). Reset the passwords for each of the following items:
    • Each Directory Service Configuration.
    • Each CFS-IS or CFS-CS fixed device.
    • For each PublishStyleTemplate defined on the system for PDF documents, that makes use of PDF passwords, have the person who created the template go into the Publishing Style Template Manager application and re-enter or reset the PDF passwords.


Last updated: March 2016
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