IBM FileNet P8, Version 5.2.1            

A workflow with rules either stops or generates an exception

A workflow that uses rules either stops or generates an exception.

Symptoms

The workflow system repeatedly attempts to run a rule until the rule is run successfully. For each failed attempt, the system writes an error to the Event Viewer (Windows) or system log (UNIX). If a system-wide problem exists, system performance might deteriorate as more workflows attempt to run rules.

Resolving the problem

Do one of the following actions:
Possible cause Suggested action

The Rules Listeners is stopped.

Start the Rules Listener. For information about doing so, see Start and stop Rules Listener.

Unknown.

Contact IBM software support.



Last updated: March 2016
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