FileNet P8 processes require
that you synchronize the clocks on all of the machines that are running FileNet P8 servers and FileNet P8
clients.
Procedure
- Make sure that the machine clocks on all FileNet P8 servers,
including Content Platform Engine, Application Engine, as well as all database servers and those of FileNet P8 client applications including Workplace XT, Rendition Engine, IBM® Case Manager, and so on, are synchronized. Errors that might arise if they are not synchronized include those of authentication,
cooperative locking, communication between servers, and others.
You can run a clock synchronization utility to synchronize all of the clocks on your Java™ virtual machines with a reliable time source. If the clocks
get out of sync by 60 seconds or more, you can configure a scheduler in the clock synchronization
utility to periodically synchronize the time of the clocks.