Cases |
Event |
Manually create a case instance of a case
type. |
Cases |
Duration |
Manually create a case instance of a case
type. |
Case Instance |
Event |
Retrieve, update, or split a case
instance. |
Case Instance |
Duration |
Retrieve, update, or split a case
instance. |
Case Type |
Event |
Get the information about a case type. |
Case Type |
Duration |
Get the information about a case type. |
Case Comments |
Event |
Return or create comments of a specific type for a
case instance. |
Case Comments |
Duration |
Return or create comments of a specific type for a
case instance. |
Case History |
Event |
Return a filtered case history of a case
instance. |
Case History |
Duration |
Return a filtered case history of a case
instance. |
Case Tasks |
Event |
Lists task instances of a case instance. |
Case Tasks |
Duration |
Lists task instances of a case instance. |
Case Task Type |
Event |
Get the information about a case type. |
Case Task Type |
Duration |
Get the information about a case type. |
Case Status |
Event |
Return the status of a case instance. |
Case Status |
Duration |
Return the status of a case instance. |
Related Cases |
Event |
Return all of the related cases (of any type) of a
case instance. |
Related Cases |
Duration |
Return all of the related cases (of any type) of a
case instance. |
Solution Deployment |
Event |
Starts asynchronous solution deployment or
retrieves solution information. |
Solution Deployment |
Duration |
Starts asynchronous solution deployment or
retrieves solution information. |
Solution |
Event |
Copy a solution in the design object
store. |
Solution |
Duration |
Copy a solution in the design object
store. |
Discretionary Task Types |
Event |
Return a list of the discretionary tasks for a
case worker. |
Discretionary Task Types |
Duration |
Return a list of the discretionary tasks for a
case worker. |
Document Class |
Event |
Return the information of a document class. |
Document Class |
Duration |
Return the information of a document class. |
Document Classes |
Event |
Return the list of document classes in the target
object store. |
Document Classes |
Duration |
Return the list of document classes in the target
object store. |
Task Instance |
Event |
Change the state of an instance of a task. |
Task Instance |
Duration |
Change the state of an instance of a task. |