IBM FileNet P8, Version 5.2.1            

A FileDoesNotExist error occurs during a thumbnail sweep

If you get a FileDoesNotExist error during a thumbnail sweep, you need to increase the thumbnail generation delay.

Symptoms

When running a thumbnail generation sweep, you get a FileDoesNotExist error.

Causes

If you are doing a sweep during the addition of many documents to the database, sometimes not all documents have finished processing while the sweep is trying to create a thumbnail for them. This situation causes the sweep to not be able to retrieve some documents, and the process fails with a FileDoesNotExist error.

Resolving the problem

To resolve this problem, increase the thumbnail generation delay:
  1. In the administration console, select the domain and click the Properties tab.
  2. For the Subsystem Configurations property, select 3) Content Configuration from the list.
  3. In the Content Configuration Properties tab, increase the value of the Thumbnail Generation Delay property. (The default value is 90 seconds).

    Start of changeThe optimal value depends on many factors, such as the size and backlog of content uploads, the number of documents that are ingested, and the throughput of the system. In addition, the amount of time it takes the system to make content available (including the time that is required for files to be renamed after ingestion) can influence thumbnail sweep time. Based on this information, you might want to increase the default delay of 90 seconds.End of change



Last updated: March 2016
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