FileNet P8 Workplace XT, Version 1.1.5              

(Optional) Verifying the IBM Production Imaging Edition Viewer Pro installation

If you installed the IBM® Production Imaging Edition Viewer Pro software as part of your IBM FileNet® Workplace XT installation, you should verify that the software installed correctly.

If you installed the IBM Production Imaging Edition Viewer Pro software as part of your IBM FileNet Workplace XT installation, the following components were installed in the following default locations:

IBM Production Imaging Edition Viewer Pro component Location
Software client install_path\IBM\FileNet\ImageViewerPro
Configuration files install_path\IBM\FileNet\Config\ImageViewerPro
Streamer (runtime) files
Note: This location can be changed during installation.
install_path\IBM\FileNet\ImageViewerPro\streamer
Log files install_path\IBM\FileNet\ImageViewerPro\LogFiles
The IBM Production Imaging Edition Viewer Pro software installation consists of three main features:
Verifying your IBM Production Imaging Edition Viewer Pro software installation
  1. Verify that the IBM Production Imaging Edition Viewer Pro streamer servlet is running by accessing the following URL:
    http://servername:port/WorkplaceXT/iviewpro/streamer
    for example:
    http://myserver:9080/WorkplaceXT/iviewpro/streamer
    If the server is running, the following message appears: Streamer servlet is running.
  2. Verify that the IBM Production Imaging Edition Viewer Pro redaction server is running by accessing the following URL:
    http://servername:port/WorkplaceXT/iviewpro/redact
    for example:
    http://myserver:9080/WorkplaceXT/iviewpro/redact
    If the server is running, the following message appears: Burner servlet is running.
  3. Verify the IBM Production Imaging Edition Viewer Pro installation version:
    1. Log in to Workplace XT.
    2. Open a PDF or image file from an object store.
    3. Right-click in the viewer and select Help > About.
Important: If IBM Production Imaging Edition Viewer Pro did not install correctly, check the following product installation log files for errors:
  • Workplace XT: install_path/IBM/FileNet/WebClient/web_client_install_log_1.1.5.0.txt
  • Viewer Pro: install_path/IBM/FileNet/PIEProLicense/PIEPro_install_log.txt
Note: IBM Production Imaging Edition Viewer Pro supports a larger number of additional MIME types than the standard image viewer. After installation, some of the default MIME type mappings will differ from the default settings on the standard viewer. For example, PDF and many other standard office documents open in Viewer Pro by default.

For information on configuring or customizing behavior for the IBM Production Imaging Edition Viewer Pro software, see the documentation about Workplace XT content redirection.



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Last updated: March 2013
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