IBM FileNet P8, Version 5.2            

Viewing and selecting work items

You can access work items from the Tasks mode in Workplace XT. Work items are stored in either your personal inbox, called My Inbox, or in group queues, called Public Inboxes.

The work items in My Inbox are assigned to you for processing. No one else can view or work on items in your personal inbox.

The work items in Public Inboxes are assigned to a group of users. Anyone in the group can view and work on the items or assign them to a specific person for work.

To view work items in a queue

To view and select work items:

  1. To view work items in a queue:
    1. Click the Tasks mode, and then select a view.
    2. If you selected Public Inboxes, click a name from the Inboxes list to view its contents.
    3. To view the properties for a work item in the queue, click the Get Info icon.
  2. To select a work item:
    1. Navigate to the appropriate view in Tasks, or locate the FileNet P8 menu from an integrated Microsoft Office application, and click My Inbox Tasks. Do either of the following tasks:
      • To view the general information on a work item, click Get Info. The Information page opens. From here, you can view properties and attachments for this work item.
      • To open the work item and process it in the Task Step page, click the name of the work item.
      Note: You can only view queues and work items that you have access privileges for. The person who creates the workflow determines who has permission to view or work on a work item.


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Last updated: March 2013
wp_tasks_viewitems.htm

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