If you installed the IBM® Production
Imaging Edition Viewer Pro software as part of your IBM FileNet® Workplace XT installation, you should
verify that the software installed correctly.
If you installed the IBM Production
Imaging Edition Viewer Pro software as part of your IBM FileNet Workplace XT installation, the following
components were installed in the following default locations:
IBM Production Imaging
Edition Viewer Pro component |
Location |
Software client |
install_path\IBM\FileNet\ImageViewerPro |
Configuration files |
install_path\IBM\FileNet\Config\ImageViewerPro |
Streamer (runtime) files Note: This location can be changed
during installation.
|
install_path\IBM\FileNet\ImageViewerPro\streamer |
Log files |
install_path\IBM\FileNet\ImageViewerPro\LogFiles |
The IBM Production Imaging
Edition Viewer Pro software installation consists of three main features:
- IBM Production Imaging Edition
Viewer Pro client.
- IBM Production Imaging Edition
Viewer Pro streaming server module.
- IBM Production Imaging Edition
Viewer Pro redaction server module.
- Verifying your IBM Production
Imaging Edition Viewer Pro software installation
- Verify that the IBM Production
Imaging Edition Viewer Pro streamer servlet is running by accessing
the following URL:
http://servername:port/WorkplaceXT/iviewpro/streamer
for
example:http://myserver:9080/WorkplaceXT/iviewpro/streamer
If
the server is running, the following message appears: Streamer servlet
is running.
- Verify that the IBM Production
Imaging Edition Viewer Pro redaction server is running by accessing
the following URL:
http://servername:port/WorkplaceXT/iviewpro/redact
for
example:http://myserver:9080/WorkplaceXT/iviewpro/redact
If
the server is running, the following message appears: Burner servlet
is running.
- Verify the IBM Production
Imaging Edition Viewer Pro installation version:
- Log in to Workplace XT.
- Open a PDF or image file from an object store.
- Right-click in the viewer and select .
Important: If IBM Production
Imaging Edition Viewer Pro did not install correctly, check the following
product installation log files for errors:
- Workplace XT: install_path/IBM/FileNet/WebClient/web_client_install_log_1.1.5.0.txt
- Viewer Pro: install_path/IBM/FileNet/PIEProLicense/PIEPro_install_log.txt
Note: IBM Production
Imaging Edition Viewer Pro supports a larger number of additional
MIME types than the standard image viewer. After installation, some
of the default MIME type mappings will differ from the default settings
on the standard viewer. For example, PDF and many other standard office
documents open in Viewer Pro by default.
For information on configuring or customizing behavior for the IBM Production Imaging Edition Viewer
Pro software, see the documentation about Workplace XT content redirection.