If you want to use the Scan Physical Items feature, ensure that the Attachment tracking feature is enabled using the Process Configuration Console on the Content Platform Engine. Only a records administrator can enable or disable this feature.
Before charging out or reserving a physical entity, you can check its status to see whether another user already charged out the entity. This action requires that the physical record or container has a barcode as one of its properties. You can also use this option to see what physical items are in a particular location, provided the location has either a barcode or a description. The barcode can be any text string found in the barcode property of an entity. It does not need to be in any particular barcode format.
It is possible that other users are in queue for an entity. If the entity is a container that is currently charged out, you can enter its barcode. When you see the container in the results, open the container to see its list of workflows. With appropriate permissions, you can view the work item from this list.
To scan a physical item: