An internal event serves as a trigger that the system can
detect. You specify the conditions; when they occur, the system reacts
to the trigger.
About this task
For more information about events, see the event triggers
topic. The following procedure describes how to add an internal event
to the system.
Procedure
To add an internal event:
- Select the Configure tab.
- Click Internal Event Triggers:

- Click Add Internal Event:
and perform the following steps. - To set properties, enter a name and description for
the internal event. The name is limited to 20 characters.
The description displays in the list of internal events.
- From the Aggregation list box,
select the type of entity for which you want to create the internal
event. The disposition action affects only that entity
type. For example, if you associate the disposition schedule with
a record category but select record folder as the aggregation type,
the disposition action affects record folders within that category.
- Click Next to set the conditions.
- To select the appropriate set of conditions, click Change. Conditions define the triggering criteria
for an internal event. You can define up to five conditions for a
single entity.
- From each property menu, select a property you want
to test. You can remove a property by selecting the blank item at
the beginning of the menu.
- When finished, click Accept Changes.
- For each property, select an operator and an associated
value. As appropriate for each type of property, type values in text
boxes. Select values from the menus. Select links to go to objects
in other dialog boxes. Select dates by clicking the calendar icon,
which has tooltips to guide you. Any property with a blank
value is not used as a condition, with one exception. When the operator
is IS NOT NULL, a value is not needed.
- Select one join type for all properties. Either they
must all be true (AND) or any of them can be true (OR).
- Click Finish.