IBM Enterprise Records, Version 5.1.2   

Configuring reports for IBM Enterprise Records Crystal Reports

There are different steps to follow depending on whether you customized or did not customize your Crystal Reports templates.

About this task

Tip: In a clustered Content Engine or Content Platform Engine environment on Windows, you might need to add the IP address for Content Engine or Content Platform Engine into the \system32\drivers\etc\hosts file on Windows in order to retrieve reports in IBM® Enterprise Records.

Procedure

To configure your reports:

  1. Verify the following particulars:
    1. You have the supported versions of SAP Crystal Server 3011 (Named License required) and SAP Crystal Reports 2011 installed.

      See IBM FileNet® P8 system requirements and the IBM Enterprise Records detailed system requirements page for details.

      Important: (Windows 2003 SP 1 only) Before installing Crystal Reports, you must set Data Execution Protection for essential Windows programs and services only.
    2. You copied all relevant files to the Crystal Reports server as part of the copying required files task.
    3. You performed the tasks described in the report viewing topic.
    4. You installed the Content Engine or Content Platform Engine Client files on the Crystal Reports server as part of the Content Engine and Process Engine or Content Platform Engine installation task.
    5. The name of the server hosting the Crystal Reports application server is specified in the Application Engine or Workplace XT site preferences (General view > Report application server path).
  2. Back up the existing Crystal Reports templates found in the following directory if not already completed: Drive:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\Samples\en\Reports.
  3. Depending on the IBM Enterprise Records configuration you are upgrading, perform one of the following actions:
    • If the IBM Enterprise Records reports were used as-is, with no modifications, complete the configuring reports if you did not customize procedure.
    • If some or all of the IBM Enterprise Records reports were modified/customized, complete the configuring reports if you have customized procedure.


Feedback

Last updated: November 2013
frmuc035.htm

© Copyright IBM Corporation 2013