To ensure that workflows run smoothly and to monitor their progress, every workflow definition has one or more users or groups assigned as trackers. A tracker helps resolve problems when the workflow is running.
For example, if the workflow author assigns you as the tracker for a workflow, you can view a graphical representation of a workflow currently in progress. You see values at currently active steps, and historical information retrieved from event logs. You can also see the steps that are completed, when they were completed, and the currently active steps. You can monitor the progress, manage participants, and modify data fields, attachments, and workflow groups used in the workflow.
Use Process Designer to assign or change trackers for a workflow. For more information about assigning a user as a tracker for a workflow, see the Assign Trackers topic in Content Platform Engine help.
After you are assigned as a tracker for a workflow, use the Tracker queue/work items available in work queues. These items are on the Tasks page of the Workplace application.
For more information about workflows, see the View workflow status topic in Application Engine help.