FileNet P8 Content Engine, Version 5.0.+             

Recovering from errors during Global Configuration Data (GCD) upgrade

The Content Engine upgrade can fail during the upgrade of the GCD.

Symptoms

The upgrade of Content Engine fails prior to the upgrade of any object stores.

Causes

The FileNet® P8 domain information provided to the upgrade tool is incorrect, and an error occurs prior to any object store upgrades.

The FileNet P8 domain has already been upgraded or partially upgraded and you are seeing constraint violation errors.

The FileNet P8 domain has preexisting version 5.0 GCD objects, such as marking sets or fixed content devices, with names that conflict with version 3.5.2 GCD objects.

The user logging into Content Engine Web Upgrade Tool lacks sufficient privileges and permissions to update the GCD.

Resolving the problem

Diagnose the problem in the error log.

If the 3.5.2 GCD needs modifications, restore the version 5.0.0 GCD database and correct the information in it with version 3.5.2 Enterprise Manager. Backup the 3.5.2 sysinit.dat file again, and start a new upgrade from the beginning with Content Engine Web Upgrade Tool.

If the version 5.0.0 GCD needs modifications, restore the 5.0 GCD database and correct the information in it with the version 5.0.0 Enterprise Manager. Restart the in-progress upgrade by clicking Reset All Status in Content Engine Web Upgrade Tool.

If you previously upgraded the version 5.0.0 GCD, either partially or fully, restore the version 5.0.0 GCD database.

If the version 3.5.2 GCD has correct information, but the information entered in Content Engine Web Upgrade Tool for the GCD objects is incorrect, correct the information in the tool and restart the in-progress upgrade by clicking Reset All Status in the tool.



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Last updated: November 2010


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