InfoSphere Enterprise Records, Version 4.5.1.3+              

Deploying Crystal Reports components to IBM InfoSphere Enterprise Records

Deploy Crystal Reports components to IBM® InfoSphere™ Enterprise Records.

Review the topic Overview for installing and configuring Crystal Reports, especially the instructions about setting Application Engine or Workplace XT site preferences.

To deploy the Crystal Reports components to InfoSphere Enterprise Records:

  1. Copy the InfoSphere Enterprise Records web.xml file from the deploy location. Copy the file to the install directory at: RM_install_path/FileNet/RM/RecordsManager/WEB_INF.
    Option Description
    WebSphere® Application Server WAS_HOME/profiles/default/installedApps/ node_name/RecordsManager.ear/ recordsmanager.war
    Oracle WebLogic Server WL_deploy_location/war/WEB-INF
    JBoss Application Server JBOSS_HOME/server/default/deploy/ application_name.war or .ear
  2. Modify the web.xml file for Crystal Reports 2008.
    1. In the context-param section, change the param-value section from crystal_image_uri value to crystalreportviewers12.
      <context-param>
      <context-param id="ContextParam_15">
      <param-name>crystal_image_uri</param-name>
      <param-value>../crystalreportviewers12</param-value>
      </context-param>
    2. Add the following to the servlet section. (under <!—Axis -- >):
      <servlet>
      <servlet-name>CrystalReportViewerServlet</servlet-name>
      <servlet-class>
      com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet
      </servlet-class>
      </servlet>
    3. Add the following to the servlet-mapping sections. (under <!—Axis -- >):
      <servlet-mapping>
      <servlet-name>CrystalReportViewerServlet</servlet-name>
      <url-pattern>/CrystalReportViewerHandler</url-pattern>
      </servlet-mapping>
    4. Save your changes to the web.xml file.
  3. Re-deploy the InfoSphere Enterprise Records Web Application using the instructions provided in Deploying InfoSphere Enterprise Records on the application server.


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Last updated: November 2010


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