FileNet P8 Content Engine, Version 5.0.+              

Verifying that Content Engine transactions involving content files have finished

You must verify that all pending content transactions, indexing requests, and fixed-content migration requests have completed before you begin the upgrade from version 3.5.2. Use the Content Resource Manager utility to view the queues.

Important: All transactions and requests must complete before you upgrade Content Engine. Otherwise, the upgrade will fail.

To verify that all transactions and requests are complete:

  1. Start File Store Service if it is not already running on the server where Content Engine is installed.
  2. Stop Object Store Service and Content Cache Service.
  3. Start the ce_install_path\RMU.exe utility, where ce_install_path is the location where the Content Engine software is installed.
  4. In the Content Resource Manager Utility window, complete the following steps:
    1. Navigate to Statistics > Transactions and note the values of Total prepared phase 1, Total committed, and Total aborted.
    2. Navigate to Statistics > Can't Do Queue and note the value of Current items in the can't do queue.
    3. Add the values of Total committed and the Total aborted. If the sum equals the value of Total prepared phase 1, and the value of Current items in the can't do queue is zero, then all content transactions are complete.
    4. Navigate to Indexing Service > Index Control. If the value of Current index queue files is zero, then all pending indexing requests are complete.
    5. Navigate to Fixed Content > Migration Queuing. If the value of Current number in queue is zero, then all fixed-content migration requests are complete.
  5. If all the activities checked are complete, then stop the File Store Service on the server.
  6. If any of the activities are not complete, then close the Content Resource Manager utility. Wait several minutes, and then return to Step 1.
  7. Repeat this procedure on each server in your environment where Content Engine is installed.


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Last updated: November 2010


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