FileNet P8 Process Engine, Version 5.0.+            Operating systems:  Windows

Removing Process Engine interactively (Windows)

To remove Process Engine interactively from a Windows® platform, you use the Add or Remove Programs tool.

To remove the Process Engine software interactively:

  1. If the user pe_install_user who installed Process Engine is not a member of the local Administrators group:
    1. Log on as a member of the local Administrator group.
    2. Stop all the following components that are running:
      Component Server
      Process Simulator Process Simulator
      Case Analyzer Case Analyzer
      Component Manager Application Engine
      Application Engine Application Engine
      Content Engine Content Engine
      Process Service Process Engine
      Process Task Manager Process Engine or Application Engine
    3. Run the following commands to stop all process services and remove the Process Engine Manager service.
      cd pe_program_files_install_path\ProcessEngine\installer\
      RemoveVWServicesPE.bat
    4. Log on as user pe_install_user.
    5. Uninstall Process Engine by running the following command:
      cd pe_program_files_install_path\_uninstaller
      pe_uninstall.exe
    6. Reboot if prompted.
  2. If the user pe_install_user who installed Process Engine is a member of the local Administrators group:
    1. Log on as user pe_install_user.
    2. Uninstall Process Engine by either of the following two methods:
      • Run the Add or Remove Programs tool and choose Process Engine to be removed.
      • Run the following commands:
        cd pe_program_files_install_path\_uninstaller
        pe_uninstall.exe
    3. In the uninstallation program, stop the BPM software components.
    4. Reboot if prompted.
  3. If errors occur during the uninstallation, check the following files in the Temp directory (as identified by the TEMP or TMP environment variable):
    • pe500_uninstall_stderr.txt
    • pe500_uninstall_stdout.txt
Important: (Microsoft® SQL Server only) If you plan to reinstall Process Engine and will configure Process Engine to use a different SQL Server database, you must remove the database that was configured for the Process Engine installation. In addition, you must remove the pe_db_user from the SQL Server Security folder before you reinstall Process Engine software.


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Last updated: November 2010


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