The upgrade of Content Engine can fail during the upgrade of an object store.
The object store information provided to Content Engine Web Upgrade Tool is incorrect, and an error occurs during an object store upgrade.
The user who logged into the Content Engine Web Upgrade Tool to do the upgrade is not an object store administrator.
There are missing classes or properties on system AddOns that are being upgraded.
There is a transaction timeout when upgrading system AddOns.
The file store specified in Content Engine Web Upgrade Tool cannot be accessed for reading or writing.
Hitachi or IBM fixed file stores are specified to be upgraded.
Examine the error log. If you can correct the errors without using the version 3.5.2 tools to access the object store, do so and then and reenable and restart the in-progress upgrade. If you need to correct the error using the version 3.5.2 tools to access the object store, use the P8 5.0.0 IBM® FileNet® Enterprise Manager to remove the object store from the P8 5.0.0 domain. Correct the error in the version 3.5.2 IBM FileNet Enterprise Manager and start the upgrade from the beginning.
If the database schema upgrade completed or was in progress when the error occurred, you will not be able to access the object store using the version 3.5.2 IBM FileNet Enterprise Manager. Depending on the error, you must correct the problem in the database or restore the database to its state before the upgrade began. You can then click Reset All Status in Content Engine Web Upgrade Tool to reenable the object store for upgrade and then start the upgrade again.
If the error occurred during the upgrade of an addon or a file store, then you must resolve the problem with the addon or file store. You can then click Reset Status in Content Engine Web Upgrade Tool to reenable the upgrade of the addon or file store and start the upgrade again.
If you have Hitachi or IBM fixed file stores, use the Move File Store Wizard of the version 3.5.2 Enterprise Manager to migrate the version 3.5.2 content to a file store that is supported for upgrades. Backup the object store database, and use Content Engine Web Upgrade Tool to run an entirely new upgrade with a new version 3.5.2 sysinit.dat file.