To avoid problems when indexing documents using UNC, or
viewing UNC-indexed documents, the k2_os_user needs
to run the K2 Administration Server service.
To set the logon user for the K2 Administration Server service:
- Open the Windows® Services
window (for example, on Windows Server
2003, right-click My Computer and choose select Manage Services and Applications | Services).
Important: In a highly available
clustered server environment, complete this task on the Microsoft
Cluster Server, instead of on the service control panel on each node.
- Select and double-click the Verity K2 6.1 Administration
Server service.
- Click the Log On tab, enter the k2_os_user user
and password under which Autonomy K2 services will run, and click OK.
Important: Whenever you change the password for
the k2_os_user account, you must update the password
on this tab as well. Otherwise, the K2 Administration Server will
not start when you restart the machine. Also, depending on your domain
controller group policy settings, the password for this account may
be reset, which will result in logon failures for the K2 Administration
Server service when the machine is restarted. To avoid these failures,
contact your Windows administrator.
- Restart the Verity K2 6.1 Administration Server service.