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Setting the logon user for the K2 Administration Server service (Windows)

To avoid problems when indexing documents using UNC, or viewing UNC-indexed documents, the k2_os_user needs to run the K2 Administration Server service.

To set the logon user for the K2 Administration Server service:
  1. Open the Windows® Services window (for example, on Windows Server 2003, right-click My Computer, and choose Manage > Services and Applications > Services).
  2. Select and double-click the Verity K2 6.1 Administration Server service.
  3. Click the Log On tab, enter the k2_os_user user and password under which Autonomy K2 services will run, and click OK.
    Important: Whenever you change the password for the k2_os_user account, you must update the password on this tab as well. Otherwise, the K2 Administration Server will not start when you restart the machine. Also, depending on your domain controller group policy settings, the password for this account may be reset, which will result in logon failures for the K2 Administration Server service when the machine is restarted. To avoid these failures, contact your Windows administrator.
  4. Restart the Verity K2 6.1 Administration Server service.


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Last updated: November 2010


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