FileNet P8 Process Engine, Version 5.0.+             

Verifying that the Process Engine can connect to a FileNet Engine Web page on Content Engine

Verify that Process Engine can connect to the FileNet® Engine Web page on Content Engine. Failures could indicate an incorrect server name or problems with the designated port.

Symptoms

Process Task Manager security settings cannot be saved.

Resolving the problem

Verify the connection to the Content Engine FileNet Engine Web page

To verify that the Process Engine server can access the FileNet Engine Web page on the Content Engine and verify that the software version on the Content Engine matches the version of Content Engine Client software installed on the Process Engine:
  1. Open a Web browser on the Process Engine server.
  2. Browse to the FileNet Engine Web page and enter: http://ceserver:port/FileNet/Engine
    ceserver
    The host name of the machine where Content Engine is deployed.
    port
    The HTTP port that is used by the application server where Content Engine is deployed.
    The following table describes an example address for your application server.
    Application server type Web page address
    IBM® WebSphere® Application Server http://myserver:9080/FileNet/Engine
    Oracle WebLogic Server http://myserver:7001/FileNet/Engine
    JBoss Application Server http://myserver:8080/FileNet/Engine
  3. Verify the value in the Startup Message key. The Content Engine build and version (for example, dap451.100), must match the build and version in the version.txt file in the TAR or ZIP file of the Content Engine Client installation software on Process Engine.

If you are able to retrieve the FileNet Engine information, the Content Engine server is available and configured correctly.

If you are able to retrieve the information but the Content Engine and Content Engine Client software versions are not the same, you must install the correct version of the Content Engine Client software.



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Last updated: November 2010


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