Set the maximum number of pop-up windows
The number of open pop-up windows on a client workstation, combined with a high usage volume and long session timeouts, can affect the amount of memory used on the Java™ Virtual Machine (JVM) of the application server. Popup windows are used for workflow step processing, eForms, search windows, confirmation prompts, and other actions. If memory usage on your system is a concern, you can limit the number of pop-up windows that the application can open concurrently.
To set the maximum number of pop-up windows
- Use a text editor to edit the servlet descriptor (web.xml) file. You must edit the file in both the installed and deployed locations.
- Modify the value of the popWindowIDCycleMax parameter as needed. The default maximum is 5 pop-up windows. Adjust the number up or down, based on the number of concurrent pop-up windows required by your users. To disable the maximum limit, enter 0.
- Save the file.
- If you are using a WAR file or EAR file for deployment, you must recreate the WAR file or WAR and EAR files and redeploy the application. If not, simply restart the application server.