About queues
Queues hold work items waiting to be processed. You can manage the following types of queue using
Process Configuration Console:
- User queues - Each user has an Inbox that holds work items assigned to that user. A
user might also have a queue of Tracker items. The Inbox and Tracker queues are created automatically
during initialization of the isolated region.
- You can use Process Configuration Console
to modify user queue properties—change the queue's description, add or delete system and data
fields, create indexes, and configure users' privileges for accessing the queue.
- Work queues - A work queue holds work items that can be completed by one of a number
of users, rather than by a specific participant, or work items that can be completed by an automated
process. In a workflow definition, the workflow author can assign steps to a specific work queue.
- Use Process Configuration Console
to create and configure work queues, specifying the queue properties.
- Component queues - To process a workflow step using an external
entity, such as a Java™ object or (Workplace
only) Java messaging system (JMS), you use Process Configuration Console
to configure a component queue.
NOTE System
queues (Conductor, Delay, and InstructionSheetInterpreter) do not display in Process Configuration Console
since you cannot modify the properties of these queues.