Getting started with FileNet Process applications

Use FileNet Process software to automate the flow of work to complete a structured business process. Examples of automated processes include:

Multi-step business processes such as those listed above center on the systematic routing of documents and information, with each step completed by the appropriate participant or an automated program. An individual workflow automates the routing and processing of a particular type of document, or set of documents, for a specific business process.

Within a Process system, different users perform various activities.

Participant:
Participate in a workflow, which includes locating and completing assigned work, and possibly tracking workflow status.

Launch a workflow, which starts the process specified in a workflow definition.

Workflow Administrator:
Manage work in progress, which includes tracking the status of and potentially making modifications to running workflows.
Workflow author:
Design a workflow, which includes defining each step (activity) in a workflow, determining the order that the steps are performed, deciding who should participate at each step and what information is required to complete the step.
System Administrator:
Set up and maintain a Process system, which includes installing, configuring, and maintaining all system components (servers, databases, and software).
 

Developer:
Develop custom applications, which involves developing applications to create, participate in, or manage workflow processes.