How Personal Work Manager is organized
The workflow folders (in the left pane) are organized into the following
two categories:
- <your user ID> contains lists of work routed to you.
- Inbox contains work assigned to you as a participant. Open a work
item to process the work. See Open work
assigned to you.
- Tracker contains items representing workflows you have been designated
to track. Open a tracker item to display the current state of that
workflow.
- Milestone Tracking displays a list of active workflows you launched
that contain level 1 milestones. Open a work item to display level
1 milestones that have been reached. See About
milestones for further information.
- Work Queues hold work items that are assigned to a work queue
rather than to a particular user or group. Work queues generally hold
work items that can be completed by one of a number of users, all of
whom have access to the work queue. Alternatively, work queues sometimes
hold work items that will be completed by an automated process rather
than by a user; in this scenario, usually only the automated process
has access to the queue. See Open
work in a work queue.
Work items in the selected folder appear in the right pane. Items in
the Inbox or in work queues display in the order they entered the Inbox
or work queueif you move an item from a work queue to your Inbox,
it appears at the end of the list. Items in Tracker display in the order
they were created. List items in Milestone Tracking appear in the order
the milestones are reached.
You can limit items that display in your Inbox, Tracker queue, and work
queues by applying a filter; see Search for
specific work items. See Customize
column display for details on customizing what information is displayed
for each item.
See Toolbar and symbols for descriptions
of the toolbar options and symbols used in Personal Work Manager.