Symbols used in Process Tracker

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Completed

Completed

the work item is complete.

when the work item was completed.

Reassigned
Reassigned

the work item was reassigned.

when the work item was reassigned.

Delegated
Delegated

the work item was delegated.

when the work item was delegated.

Returned
Returned

the work item was returned.

when the work item was returned.

Overdue
Overdue

the work item is overdue.

the work item's deadline.

Terminated
Terminated

the work item was terminated.

when the work item was terminated.

Reminder
Reminder

a reminder has been sent for this work item.

In progress
In progress

the work item is in progress.

Active submap
Active submap

an active work item is in the submap associated with the submap step.

Locked
Locked

some of the work items associated with this step are locked.
This can occur when more than one user is assigned to process the step.

Unlocked
Unlocked

the work item is unlocked.

Locked by user
Locked by user

you have locked the work item, either in Process Tracker or another application.

Locked by other
Locked by other

someone else has locked the work item.

Error state
Error state

the step is in an error state. You can determine the error by viewing the information stack. See Workflow exceptions for more information.

PastException
PastException

the step contains an error and has been either resolved or ignored by the user. This is sometimes referred to as a PastException.

A PastException is a Tracker concept that shows that an exception occurred at a particular step, but the user has either resolved the problem (such as assigning the work to another user), or an administrative user has ignored the problem and forced the work to the next step so that the workflow can continue. This information is retrieved from the log, not the information stack. The information stack shows only the current exception state of a work object, if any.

NOTE  If a custom log has been defined for the step type, be sure to check that log.