View workflow maps
A workflow definition contains a main workflow map and possibly one or
more submaps with steps and routes.
To display a map, select the name of the map from the map toolbar. The illustration below shows the Workflow map and the Reject submap. The ReviewReject step is a submap step that calls the Reject submap.

Each step on a map represents a specific activity or task in the workflow.
The following types of steps represent different types of activities:
- A General step represents an activity assigned to a participant or
to a work queue. A general step includes instructions for the participants,
the data fields and attachments that will be accessible at the step,
responses that the participants can select, and other options. Process Tracker
uses symbols to indicate which General steps are active, which are locked,
and which are completed.
To view the properties associated with a step, click on the step
or route on the workflow map.
- For all steps, including a step that is completed or has not been
visited, design information is availableparameters, assignments,
and milestones display in the properties area.
- For a step with active work items, the current values of the fields,
workflow groups, and attachments display.
- A System step represents one or more activities performed by the
PE.
The FileNet-provided system functions perform logic-control and
other functionality in the workflow, including setting time limits at
specific points in the workflow, and setting up check points where data
can be preserved in the event that you need to roll back to a known
condition. The system functions can display on the map as either a system step or as the specific system function. See About system functions
for additional information.
To view the name and parameters of the system function, select the
system step and view the information in the Properties pane.
- A Submap step represents a call to another workflow map in the workflow
definition. Use of submaps makes the workflow definition more modular
and easier to understand.
To view another map in this workflow, select from the list of maps
on the map toolbar.
- A Component step represents a call to an external subsystem. You can view the name and properties of the component.
Each route on the map defines the path from one step to the next. There
can be one or more routes from a step. A route can be defined with an
expression that must be satisfied for that route to be taken, or it can
be defined as "true". Select the route in the workflow map to
view the condition, if any.
For additional information about the symbols used on the map, see Symbols used in Process Tracker.
To view the properties of the workflow, select the Workflow tab in the
Properties pane.
TIP While
a workflow is running, the information changes as participants open and
complete their work. To see the most current information available, click Refresh on the toolbar.