Reconfigure the FileNet documentation server URL

If you change the documentation server URL after installing a FileNet P8 Platform or FileNet Image Manager component, you must manually update the related shortcuts and property files.

Process Engine (PE)

Changing the documentation server URL depends on the server platform in use.

Windows Unix
  • Right-click each help shortcut on the Process Engine Start menu, select Properties, and modify the URL on the Web Document tab.
  • Use a text editor to edit \fnsw\bin\taskman.properties. Modify the value for WF_HELP. The default location is: http://<docserver>:<port#>/ecm_help/pe_help

Use a text editor to edit /fnsw/bin/taskman.properties. Modify the value for WF_HELP. The default location is: http://<docserver>:<port#>/ecm_help/pe_help

Process Analyzer (PA)

Changing the documentation server URL depends on whether you are modifying the URL for the Process Analyzer Client or Process Analyzer Engine.

Engine Client
  • Right-click on Process Analyzer User Guide on the Process Analyzer Start menu. Select Properties and modify the URL on the Web Document tab. The default location for the Process Analyzer User Guide is: http://<docserver>:<port#>/ecm_help/pa_help/userguide.htm
  • Use a text editor to edit FileNet\Process Analyzer Engine\jpa\taskman.properties. Modify the value for WF_HELP. The default location is: http://<docserver>:<port#>/ecm_help/pe_help

Right-click on Process Analyzer User Guide on the Process Analyzer Start menu. Select Properties and modify the URL on the Web Document tab. The default location for the Process Analyzer User Guide is: http://<docserver>:<port#>/ecm_help/pa_help/userguide.htm

Process Simulator

Use a text editor to edit FileNet\ProcessSimulator\cvsim\taskman.properties. Modify the value for WF_HELP. The default location set by the Process Simulator Installation program is: http://<docserver>:<port#>/ecm_help/pe_help.

Application Engine or web server

Changing the documentation server URL depends on the client platform in use.

For this client... perform these steps...
FileNet Workplace Modify the documentation server URL in the Application Engine Site Preferences. For detailed instructions, see Preference Settings.
FileNet Web Services
  1. From the Start menu, select FileNet IDM/Configure.
    • Click Additional Preferences, and navigate to Documentation/DocumentationServer/DocumentationServerURL.
    • Modify the URL and click OK.
  2. From the Start menu, navigate to FileNet P8 Platform/Process Web Server/Process Help and right-click.
    • Select Properties.
    • Modify the URL and click OK.
Open Client
  1. Use a text editor to edit SitePreferences.xml in the <installation directory>\Web\FNOpenClient\Preferences folder. Find subsystem "Documentation", and modify the default value. Save your changes.

    For example, change <value default="http://oldserver:8080/ecm_help" type="string"> to <value default="http://newserver:8080/ecm_help" type="string">.

  2. From the Start menu, navigate to FileNet P8 Platform/Process Web Server/Process Help and right-click.
    • Select Properties.
    • Modify the URL and click OK.

In addition, use a text editor to edit \fnsw_loc\sd\vwtaskman.properties. Modify the WF_HELP reference.