Associate a response with a route

In many workflows, the response the participant selects determines the subsequent route that the workflow follows. See About routing for further information.

To specify the routing based on responses

  1. Check that the responses are defined in the step where the route originates. To define responses, see Specify responses. Responses can exist only in activity steps.
  2. Select the route to the appropriate destination step.
  3. On the Properties pane, under Conditional Routing, click Condition.
  4. On the Responses tab, select the appropriate response for the route.
  5. Specify how this response will be evaluated.

    Note that in a multi-participant step, all the participants must complete the step before any responses are evaluated.

  6. Click Insert to apply this condition to the route.

You can add more conditions to the expression by clicking the AND or OR buttons, then specifying expressions using data fields or system fields. See Routing expression example.