Manage trackers

Using Process Administrator, you can add or remove trackers for a workflow. When you add or remove a tracker, Process Administrator automatically adds or removes the associated work item in the Tracker queue.

Usage summary

In Look for, enter:

Workflows or work items

Set search mode to:

Edit

Select multiple rows?

Yes

Requires prior lock?

No

Retains lock status when done?

Yes

To manage trackers

  1. Select one or more rows in the results pane.
  2. From the Tasks menu, choose Trackers.
  3. To add users to the list of trackers, select one or more users or groups. See Participant selection for detailed instructions.

    To remove users from the list of trackers, select one or more items in the Selected users list and click Delete.

    Some users in the Selected users list are grayed out. The users in black are trackers in all of the selected workflows. Those that are grayed out are trackers in only some of the selected workflows.

  4. Click OK.

TIP If there are no available work items for adding a tracker, you need to unlock a work item. See Failed to add a tracker for additional information.