How to configure FileNet P8 help location

The Help Location identifies the base uniform resource locator (URL) for your FileNet P8 Platform Help Web site. This entry tells the browser where to start looking for the context-sensitive Help topic for a selected node or dialog box in Enterprise Manager. See Access Content Engine Help for more information. The IBM FileNet P8 Platform Installation and Upgrade Guide describes how to install FileNet P8 documentation and configure it as a Web site.

The base URL is set in the domain root properties sheet (General tab).

You can configure the base URL to Help installed on a remote web server or on your local machine, as described below:

NOTE  See View and modify Enterprise Manager root properties for help opening Enterprise Manager's root properties sheet.

To set the base URL to the Help Web site on a web server

  1. Enter the file path using this format:

    http://<server>:nnnn/<filepath>/<help_folder>

    where

    <server> is the name of the server where the FileNet P8 Platform Help resides

    nnnn is the port number assigned to the web server

    <filepath> is the folder where the FileNet P8 Platform Help resides

    <help_folder> is the name assigned to a new folder created while installing FileNet P8 documentation

    For example, assume you installed the FileNet P8 Platform Help on a server named corpweb, configured as a web server with port 8080, using C:\Program Files\FileNet as the home folder (under which the \ecm_help folder resides). In this case, you would enter:

    http://corpweb:8080/FileNet/ecm_help
  2. Click Apply to enable your changes.

    NOTE   Enterprise Manager automatically adds a forward slash at the end of the base URL.
  3. Click Help on any dialog box to test the link.

To set the base URL to Help installed on a local drive

  1. Enter the file path using this format:

    <drive>:\<filepath>\<help_folder>

    where

    <drive> is the drive letter where the FileNet P8 Platform Help resides

    <filepath> is the file path where the FileNet P8 Platform Help resides

    <help_folder> is the name assigned to a new folder created while installing FileNet P8 Platform documentation

    For example, assume you installed the FileNet P8 Platform help on your C: drive, under \Program Files\FileNet using a subfolder named \ecm_help. In this case, you would enter:

    C:\Program Files\FileNet\ecm_help
  2. Click Apply to enable your changes.

    NOTE   Enterprise Manager automatically adds a forward slash at the end of the base URL.
  3. Click Help on any dialog box to test the link.

NOTE  The Search utility requires a web server that supports java server pages (jsp), as described in the Installation Guide. If you installed the FileNet P8 Platform Help on your local machine or on an IIS web server, the search capabilities cannot work.