Activity step - deadline

You can specify a time limit for a participant to complete a step. The deadline indicates an amount of time relative to the time that the step was routed to the participant. Optionally, you can specify that the assigned participant receive a reminder of the pending deadline; the reminder is relative to the expiration time of the deadline. You can also define a submap that will execute if the deadline expires.

If the participant does not complete the step within the specified time, an icon displays in front of the step name in the participant's inbox. If the participant selects email notification for deadlines and reminders, an email message is sent when these events occur. A tracker for this workflow can also select email notification for deadlines and reminders.

NOTE Workflow deadline is independent of step deadlines. If you are defining both a workflow deadline and deadlines on individual steps, you should check that the total deadline for all the steps will not be greater than the workflow deadline. While there is no consequence of overlapping deadlines, the messages could be confusing.

To specify a deadline for the current step

  1. Select the step in the workflow map.
  2. In the Step Properties pane, select the Deadline tab.
  3. For the Complete within field, you can specify the deadline as either a specific value, or based on the value of an expression.
  4. In the Send Reminder field, specify the amount of time prior to the deadline expiration that a reminder will be sent to the participant. (Optional)
  5. Under Deadline Submap, choose a submap to execute if the deadline expires. (Optional)