Opening a Work Item

When a workflow participant or Tracker opens a work item displayed in a User Inbox (for example, selects a step assignment from a User Inbox), a pop-up window containing either the Step Processor user interface page or a Tracker page opens in the browser.

See Algorithm Used for Opening a Step Processor for a description of how the correct Step Processor is selected for display, and Supplying the URL for a Step Processor for how the URL for the Step Processor UI is supplied to the Web application.

Displaying the Work Item State

You can display the deadline status of a work item to the user. Use VWQueueElement.getStepDeadlineStatus() to obtain the work item's status. Use VWQueueElement.getSgetLockedStatus() to determine the work item's lock status.

Opening a Tracker Assignment

When a Tracker application is launched, a corresponding URL is constructed in a manner similar to a Step assignment, as follows:

Note: The Web server URL, the Tracker Java™Server Pages (JSP) location need to match (for the same Web application, based on the registered settings).

  1. Web Server URL. The current Web server URL if it is the same Web application. If it is a different Web application, the registered settings are used.
  2. Queue name (passed in).
  3. Work object number (passed in).

An example of a completed URL, is as follows:

http://your _server/Workplace/eprocess/WcmTracker.jsp? queueName=Tracker&wobNum=FA3454543AD231FDD3453&setWindowId=mainWindow

where Workplace is the Web application, eprocess is the parent directory and WcmTracker.jsp is the Tracker application's (View) JSP page.