Delete obsolete tracker work items

Tracker work items remain in the system until they are manually deleted by a tracker assigned to the workflow. Tracker work items can build up in the system. You can use Process Administrator to delete obsolete tracker work items.

To delete obsolete tracker work items

  1. Set up a search with the following criteria.
     
    Criteria Value

    Look for

    Work items

    In

    User Queue

    Select one

    Tracker(0)

    Search mode

    Edit

    Criteria

    F_Overdue = 3

    Optional criteria

    Select one or more specific users

  2. Click Find Now to perform the search.
  3. Select the rows in the results table that you want to delete.
  4. From the Tasks menu, choose Delete Work.

TIP You can also use the vwlog utility on the Process Engine server to delete obsolete tracker records.