Reassign a work item

You can reassign a work item in your inbox or in a public inbox to someone else for processing.

To reassign a work item

  1. Select the work item from the inbox. You can either open the Task Step (click the work item name link) or the Information page.
  2. Click Reassign. The Reassign page opens.
  3. Select a domain from the Select in drop-down list.
  4. In the Starts with field, type one or more characters for the beginning of the user name. For example, to locate users named aalberto and aallen, type a. All user names beginning with "a" are returned. You can narrow the search by entering more characters. For example, aal would return aalberto and aallen, but not alemon or amoss.
  5. Click Search. After a brief delay, the matching names are displayed.

    NOTE  If the number of matching names is greater than the default for displaying, not all matches are displayed. You will need to change the search criteria and click Search again to see more results.

  6. When you are satisfied with the search results, select the desired name from the list of available names.
  7. Select the Have the currently assigned participant approve work before it progresses to the next step in workflow check box. If you select this check box, the other person can complete the step for you, and the work item moves to the next step in the workflow. If you clear this check box, the work is returned to you after the other person finishes the step.
  8. Click Accept.