Create a route between steps
A route determines where the work will be sent when the processing of the step is complete. If
there is one route from a step, that route will always be taken. If there is more than one route
from a step, the decision for which route to take can be based on one or a combination of the
following:
- Responses defined in the step properties.
- Conditional expressions defined in the route properties.
See About routing for additional information.
To create a route between two steps
- On the workflow map, check that an origin step and one or more destination steps exist on
the map. (In the illustration below, Step A is an origin, and CallSubmap A is a destination.)

- Point to the edge of the origin step until the route symbol displays
on the cursor.
- Press the left mouse button and drag onto a destination step, then
release the button.
The newly created route displays as a red arrow from the origin step
to the destination step.
- In the Properties pane, enter a name for the route and specify any
route conditions. See Specify route properties.
- If there is more than one possible route from the step, repeat steps
2 through 4 for each route.