Basic features of work item pages

Open a work item by selecting it in the Inbox, or work queue. When you open a work item, the page displays the instructions and other information you need to complete a particular step in a workflow—data fields, attachments, response options, and other controls. The workflow author determines the appearance of the work item page by specifying an appropriate step processor. For an item in a work queue, your access rights to that queue also affect the appearance of the work item page.
 

A work item page can include the following:

A work item page can include the following command buttons:

Complete  Save your changes and route the work to the next step in the workflow.

Save Save your work-in-progress. This option allows you to continue your work at a later time, or to move work from a work queue into your Inbox. It does not route the work to the next step.

Cancel  Close the step processor without saving your changes.

Reassign  Assign a work item to another participant.

Return  Return work in your Inbox to its former holder, such as:

Status  Launch the Process Tracker application in a separate browser window from your work item page. Process Tracker displays the workflow maps and status information including milestones reached, steps completed, and steps in progress. This option is available only if specified in the workflow definition.

If you are assigned as a tracker for the workflow, a Properties tab displays where you can view and change the values of some fields, attachments, and workflow groups.

NOTE  If you make changes to the work item in Process Tracker, those changes will not be reflected when you return to the work item page.

Help  Display Help information for this work item page.