Assign Trackers

Although it is not required, every workflow definition should have one or more users or groups assigned as trackers to monitor events and help resolve problems when the workflow is running. See About Tracking for general information.

To assign trackers to the workflow

  1. If the Workflow Properties dialog box is not open, select the Action menu, then select Workflow Properties.
  2. On the Workflow Groups tab, select the predefined F_Trackers workflow group and click Modify on the Participants bar.
  3. In the Participant Selection window, select one or more available participants and add them to the list of selected users for the F_Trackers workflow group. See Participant selection for additional information about selecting users.
  4. In the Description field, you can optionally enter authoring-related information about the F_Trackers group for future reference.

TIP If the same users will track this workflow every time it runs, assign specific users or groups to F_Trackers.

To specify different trackers each time the workflow runs, select the Launch step and make F_Trackers a parameter. Put instructions in the Launch step prompting the launch user to assign appropriate participants to the F_Trackers workflow group as part of the launch tasks.

NOTE  If you assign a specific user to F_Trackers and that user does not exist at the time the workflow is launched, the tracker items for this workflow will go to the Conductor (error) queue. This situation can occur if the user name has been deleted or if the workflow is run on a different system.