Use Java Applets

Some tools are available through programs known as Java™ applets. These programs require you to have the Java™ Runtime Environment (JRE) downloaded and installed on your local computer. You only need to download and install JRE once; in most cases, you are prompted to download JRE only if it is not present on your computer when you attempt to use one of the Java™ applets.

Depending on your environment, you might need to take the following additional steps:

Download certificate

If you are using a Java™ applet, such as Search Designer, in an SSL environment, you might experience an SSLHandshakeException because the appropriate certificate does not exist on your computer. Use the following procedure to download a certificate, and then import the certificate into your Java™ plug-in keystore.

To download and import a certificate

  1. Log in to your application in Internet Explorer, and open one of the Java™ applets, such as Search Designer or Image Viewer.
  2. At the Security Alert dialog box or Certificate Error alert, click View Certificate. (You can also click the SSL security icon to locate the View Certificate option.) On the Details tab of the Certificate dialog box, click Copy to File. This starts the Certificate Export wizard.
  3. Follow the instructions in the wizard to export the certificate to a file. Use the following information when prompted for information by the wizard:
  4. When the wizard is finished and you have closed the related dialog boxes, locate the plug-in trust keystore file. The file is named cacerts, and is located in the \lib\security subfolder where JRE is installed; for example, C:\Program Files\Java\jre\lib\security.
    TIP You can use the Windows search function to look for cacerts.
  5. Open a command window and navigate to the folder where the cacerts file is located.
  6. Enter the following command at the command line to run the JRE keytool utility. This imports the certificate. Once imported, you should be able to run the Java applets without an SSLHandshakeException.

    ..\..\bin\keytool -import -file "<export_file_name>" -alias <alias> -keystore cacerts -storepass <password>

    where

    export_file_name is the full path and file name of the file you exported above.
    alias is a unique name identifying the keystore entry.
    password is the keystore password. The default password is changeit.

Increase JRE memory

Some Java applets, such as Search Designer and the CM8 MODCA document viewer, require more memory to function properly.

To increase JRE memory

  1. In the Windows Control Panel, double-click the Java icon.
    TIP If this icon doesn't appear, it might be necessary to switch from Category View to Classic View.
  2. In the Java tab, click View in the Java Applet Runtime Settings section.
  3. In the Java Runtime Parameters column, add the following parameters:

    -Xms256m -Xmx256m

  4. Save your changes and close the Java Control Panel.