IBM FileNet P8, Version 4.5.1+            

Getting fixes

A product fix might be available to resolve your problem. You can determine what fixes are available by running a query from the Web search topic.

To search for solutions:
  1. Expand Troubleshooting and support > Searching knowledge bases in the navigation tree and click Web search: your product.
  2. From the Select document type list, select Downloads and fixes.
  3. Complete any other fields. Then, click the Go icon icon. This opens a search of the support knowledge base on ibm.com® in a separate browser window.
  4. From the list of download documents returned by your search, click the name of a fix to read its description and to optionally download the fix.
Tip: To receive weekly e-mail notifications about fixes and other news about IBM® products, follow these steps:
  1. From a product support page, click My support in the upper-right corner of the page to open the Sign in page. If you have already registered for "My support", skip this step.
  2. If you have not registered, click Register now on the Sign in page to establish your user ID and password. Use your e-mail address as your IBM ID and click Submit.
  3. Sign in to "My support."
  4. On the "My support" page, click Edit profile, and scroll to Subscribe to email. Select a product family and then check the appropriate boxes for the type of information you want.
  5. Click Update.

For information about types of fixes, see the IBM Software Support Handbook.

For search help, visit the IBM Software Support Web site (www.ibm.com/software/support) and click Search tips at the bottom of the Search page.



Feedback

Last updated: October 2009


© Copyright IBM Corporation 2009.
This information center is powered by Eclipse technology. (http://www.eclipse.org)