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Open assigned work
When a workflow is running, work items assigned to you and awaiting processing
are stored in your Inbox.
To open a work item in your Inbox
- On the Process page, select the User Queues
tab.
- Click Inbox to display work items
assigned to you. See below for a description of the list of work items.
- Open an item in the list by clicking on the Subject
text.
When you open a work item, the appropriate step
processor displays instructions, data, attachments (documents
and folders), response choices, and other resources that you need
to complete the work.
Each item in your inbox displays the following information.
Name |
Description |
Select
|
Click the radio button to select the work item without opening
it. You can then open the item by clicking the Open button on the
toolbar.
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Locked state
|
A lock symbol displays if the item is locked. You will generally
see this symbol only if you have closed the browser without completing
or saving the work item.
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Subject
|
The name or brief description of the workflow. Click the subject
text to open the work item.
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Step name
|
The name of the step in the workflow to which the work item corresponds.
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Status
|
The current status of this work item: possible states are In Progress,
Overdue, Reminder.
In Progress status is in effect
while the work item is in your Inbox unless the time in your Inbox
exceeds a deadline or reminder of a deadline for the step.
Overdue status indicates that
the time in your Inbox has exceeded a deadline set for the step.
Reminder status indicates that
the time in your Inbox has exceeded a reminder set for a deadline
for the step.
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Date Received
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The date and time this item entered your Inbox.
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You can also access your Tracker queue from the User Queues tab. See
Open Tracker items for information about
the items in the Tracker queue
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TIP
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