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Step Processor and Launch Processor
Basic features of work item pages
Launch a workflow
Select a response
Enter and view comments
Complete a work item
Reassign work
Return work
Save work-in-progress
Discard changes
View status
Work with attachments, fields, and workflow groups
  View and specify attachments
  Assign a document to an attachment array
  Specify field values
  Assign users to workflow groups

 

   

Enter and view comments

You can enter comments on the work item page. Participants at subsequent steps can view these comments if the workflow definition allows them to view workflow status.

To enter a comment

On the work item page, click in the Comment field and type your comment.

While you can enter more than 500 characters, after you complete the work item only the first 80 characters will be visible (via the History page or the Step History tab in the Tracker window). The entire comment is visible not only as you enter it, but also if you:

    • Reassign the work item to another user. This can be useful for providing additional instructions for the participant to whom you reassign the work.
    • Save the in-progress work item for later completion. When you re-open this work item page, you will see the entire comment.

TIP To view comments entered at a previous step, click the Status button if this option is available. See View status for additional information.