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Process Reference  
Process Administrator
Getting started
Searching
Managing work items
  Lock work
  Unlock work
  Open work
  Edit workflow fields
  Manage trackers
  Manage workflow groups
  Assign/reassign work
  Complete work
  Delete work
  Terminate work
  Unlock work by users/queue
  Change a user's Out of Office settings
Events & statistics
Troubleshooting
   

Manage trackers

You can add or remove trackers for a workflow. When you add or remove a tracker, Process Administrator automatically adds or removes the associated work item in the Tracker queue.

Usage summary

In Look for, enter:

Workflows or work items

Set search mode to:

Edit

Select multiple rows?

Yes

Requires prior lock?

No

Retains lock status when done?

Yes

To manage trackers

  1. Select one or more rows in the results pane.
  2. From the Tasks menu, choose Trackers.
  3. To add users to the list of trackers, select one or more items in the list of available users and click add icon. To remove users, select one or more items in the Selected users list and click remove icon.

    Some users in the Selected users list are grayed out. The users in black are trackers in all of the selected workflows. Those that are grayed out are trackers in only some of the selected workflows.

  4. Click OK.
   

TIP If there are no available work items for adding a tracker, you need to unlock a work item. See Failed to add a tracker for additional information.