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Process Engine Administration
Workflow administration tasks
System administration tasks

 

   

FileNet Process Engine Administration

Welcome to Help for Process Engine Administration. This help system provides instructions for the ongoing maintenance and administration of the Process Engine.

The tasks associated with maintaining and administering the Process Engine fall into two broad categories: workflow administration and system administration. Often these tasks are performed by two distinctly different groups of people.

Category Performed by Tasks
Workflow administration

Business analyst: a person who understands the business purpose of the workflow

 

  • Business process improvement
    • Work with workflow authors to design workflow solutions
    • Monitor work in progress
    • Organize and manage the workflow database
    • Analyze workflow processing
  • Correct errors in workflows
System administration System administrator: a person who understands the installation and configuration issues involved in a workflow system. Typically, this person knows nothing about workflow-related business issues.
  • Configure the Process Engine
  • Configure the user namespace
  • Configure optional features
  • Perform daily tasks necessary to run the Process Engine
  • Monitor system performance
  • Troubleshoot system-related problems