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Process Reference  
Process Administrator
Getting started
Searching
Managing work items
  Lock work
  Unlock work
  Open work
  Edit workflow fields
  Manage trackers
  Manage workflow groups
  Assign/reassign work
  Complete work
  Delete work
  Terminate work
  Unlock work by users/queue
  Change a user's Out of Office settings
Events & statistics
Troubleshooting
   

Terminate work

Using Process Administrator, you can terminate work. You can terminate an entire workflow or one or more work items. For example, termination makes sense if a work item cannot be completed as expected.

Terminating work calls the Terminate system map defined in or inherited by the workflow. The work item is then processed and ultimately removed from the system according to the logic of the Terminate map. When the Terminate map executes, all active, suspended, or disabled timers for the work item are ended.

Alternately, you can delete work. Deleting work removes it from the system with no further processing.

Usage summary

In Look for, enter:

Workflows or work items

Set search mode to:

Edit

Select multiple rows?

Yes

Requires prior lock?

No

To terminate a workflow or work item

  1. Select one or more rows in the results pane.
  2. From the Tasks menu, choose Terminate Work.
   

About managing workflows