In many workflows, the response the participant selects determines the
subsequent route that the workflow follows. See About
routing for further information.
To specify the routing based on responses
Check that the responses are defined in the step where the route originates.
(Responses can exist only in general steps.)
Select the route to the appropriate destination step.
On the Properties pane, under Conditional
Routing, click Condition.
On the Responses tab, select the
appropriate response for the route.
Specify how this response will be evaluated.
Note that in a multi-participant step, all the participants must complete
the step before any responses are evaluated.
Any: In a multi-participant step,
the condition is true if any participant selects this response. For
a single participant step, you can choose either Any or All; the result
is the same.
All: The condition is true if all
participants select this response.
None: The condition is true if
no participant selects this response.
Count: Specify the operator and
the value required for the condition to be true. For example, =8 means
the condition is true if eight participants select the response.
Click Insert to apply this condition
to the route.
You can add more conditions to the expression by clicking the AND or
OR buttons, then specifying expressions using data fields or system fields.
See Routing expression examples.