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Process Reference  
Process Administrator
Getting started
Searching
Managing work items
  Lock work
  Unlock work
  Open work
  Edit workflow fields
  Manage trackers
  Manage workflow groups
  Assign/reassign work
  Complete work
  Delete work
  Terminate work
  Unlock work by users/queue
  Change a user's Out of Office settings
Events & statistics
Troubleshooting
   

About managing workflows

You can use Process Administrator to manage the processing of workflows and work items in these ways:

Your access rights can affect how Process Administrator displays and manages work. See Security issues for Process Administrator functionality for more information.

Search mode

You must set the search mode to Edit to modify work. If your search mode is Read only, change the search mode and re-execute your search.

Locking work items

Process Administrator must lock the affected work items before you can perform any of the above actions. If you are viewing workflows, Process Administrator must lock all of the work items associated with the workflow.

   

NOTE Before you perform any of these actions, you should understand the differences between modifying workflows vs. work items. When you perform these actions on a workflow, Process Administrator applies the changes you make to all of the work items that make up the workflow.