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Step Processor and Launch Processor
Basic features of work item pages
Launch a workflow
Select a response
Enter and view comments
Complete a work item
Reassign work
Return work
Save work-in-progress
Discard changes
View status
Work with attachments, fields, and workflow groups
  View and specify attachments
  Assign a document to an attachment array
  Specify field values
  Assign users to workflow groups

 

   

Return work

You can return work items that arrives in your Inbox under the following circumstances:

  • If a participant reassigns a work item to you, you can return the item to that participant.
  • If you move a work item from a work queue to your Inbox, you can return the item to that work queue.

To return a work item

On the work item page, click Return. If the Return button is not available, you cannot return the current work item.

NOTE You cannot return work items routed directly to you by the workflow.