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Analyzing your workflows
Getting started
Using Process Analyzer reports
Creating your own reports
  Online Transaction Analysis Processing (OLAP) overview
  Using the Excel pivot chart wizard
  Selecting an OLAP cube
    Work in progress
    Workload
    Workflow processing time
    Queue load
    Work item processing time
Publishing your reports
   

Work item processing time

The Work item processing time cube shows the amount of time it takes to process specific work items.

Work item processing time contains the following dimensions and measures.

NOTE If a field available to you is not listed below, it is a user-defined data field.

Dimension / Levels Description

Queue

Queue
Operation

The workflow queues

Time

Year
Quarter
Month
Day
Hour
Minute

A set of time intervals

User

User name

Workflow user names

Workflow definition

Isolated region
Workflow
Map
Step
Instruction

The workflow definitionl information

 

Measure Description
Average completion time The average time it took to complete an item in the current selection.
Completed work item count The number of items completed in the current interval.
Productivity count The number of items touched (but not necessarily completed) in the current interval.
Time usage The cycle time in hours for items terminated in the current selection