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Analyzing your workflows
Getting started
Using Process Analyzer reports
Creating your own reports
  Online Transaction Analysis Processing (OLAP) overview
  Using the Excel pivot chart wizard
  Selecting an OLAP cube
    Work in progress
    Workload
    Workflow processing time
    Queue load
    Work item processing time
Publishing your reports
   

Selecting an OLAP cube

The Process Analyzer allows you to create reports about your workflow system in five areas, each defined by an OLAP cube. Each OLAP cube focuses on workflows or work items. A workflow is a single instance of a workflow definition. It consists of one or more work items. A work item is the smallest individual piece of a workflow. The term "work item" is often used interchangeably with "step," although steps involving more than one participant actually consist of several work items, one for each participant.

To view information about work items, use one of these cubes:

Cube Use this cube to...
Queue load View information about the amount of work being done in each queue during a specified time period.
Work in progress View up-to-the-moment information about all work currently in the system. The information includes the number of work items, processing times, and current status. You can break the information down by workflow or work item.
Work item processing time View information about processing time for work items during a specified time period. You can break the information down by user.

To view information about workflows, use one of these cubes:

Cube Use this cube to...
Work in progress View up-to-the-moment information about all work currently in the system. The information includes the number of work items, processing times, and current status. You can break the information down by workflow or work item.
Work load View information about the amount of work being done in the system during a specified time period.
Workflow processing time View information about processing time for workflows during a specified time period. You can break the information down by user.