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Access Process tools
About the Process page
Open assigned work
Open tracker items
Open unassigned work
View launched workflows
Set user preferences
Update display
   

About the Process page

The Process page includes several tabs that provide access to various Process features.

User Queues

This tab displays work items (individual steps in a workflow) assigned to you as well as status information for workflow you are tracking. Each user has an Inbox and a Tracker queue; no one else can view or work on items in your personal queues.

 

The Inbox contains work items assigned to you. From the Inbox, you open each work item to process the work or to reassign it to someone else. See Open work assigned to you.

 

The Tracker queue contains items representing workflows you have been designated to track. Open a tracker item to display the workflow map, milestones that have been reached, and the current values of data fields. See Open tracker items.

The illustration below shows the user's inbox with several work items awaiting processing.

NOTE As workflows are running, work items will be added to your Inbox and Tracker queues and to the work queues, but your display does not change until you either open a different queue or you click Update on the toolbar.

User Inbox with two work items

 

Public Work Queues

This tab displays work items (individual steps in a workflow) that are assigned to a work queue rather than to a particular user or group. Work queues generally hold work items that can be completed by one of a number of users, all of whom have access to the work queue. Alternatively, work queues sometimes hold work items that will be completed by an automated process rather than by a user; in this scenario, usually only the automated process has access to the queue. See Open unassigned work.

Launched Workflows

This tab displays any workflows that you launched that contain at least one milestone. See View launched workflows.

Preferences

On this tab, you specify your preferences for email notification of various Process events, and who should receive your assigned work when you are out of the office. See Set user preferences.

Tools

This tab provides access to the Process Designer, Configuration Console, and Administrator applets. Use this page to log in and log out on the workflow server. See Process tools.

The two tools on the toolbar act on the currently selected item.

Open: Opens the selected item.

Update: Updates the display of items on the open User Queues, Public Work Queues, and Launched Workflows tab. See Update display.