Use the Terminate Work dialog to end the processing of a work item.
The Terminate Work command calls the Terminate map defined in or inherited
by the workflow. The work item is then processed and ultimately terminated
according to the logic of the Terminate map. If you have special processing
in the Terminate map, this processing will be executed. See About
system maps for additional information.
As an alternative, you can delete work using Process Administrator.
Deleting work removes a work item from the system with no further processing.
To terminate a work item
From the Tasks menu, select Terminate
work at a step.
Select a step from the Step list.
Process Tracker
lists only steps that have active work items. In addition, Process Tracker
does not display steps associated with queues to which you are denied
access.
In the Work Queue box, Process Tracker
displays the name of the associated work queue, or Inbox if the work
item is in a user queue.
In the Participants list, select
a work item to terminate.
If a work item is assigned to a work queue, the name of the queue
displays in square brackets.
If a work item is assigned to a participant, the name of the user
displays.
If a work item is locked by a user other than the one to whom it
is assigned, the name of that user displays in parentheses.
Click Apply to confirm termination
but leave the dialog open to choose another work item. or
click OK to confirm termination and
close the dialog.
CAUTIONUse
extreme caution when terminating a work item. Once terminated, it cannot
be recovered.
TIP You
might want to terminate the work for one participant in a multi-participant
step.
NOTE If
there is only one active work item, terminating or deleting that work
item ends the workflow. If there are multiple work items (multiple users
processing work), the workflow can continue.