When you want to view work that is currently in progress, you can search
for workflows or work items. In addition, you can count the number of
workflows or work items in a specific roster, queue, or event log.
To count or search for workflows
In the Look For
box in the search specification pane, select the type of information
you want to see.
Workflows
A summary view of the workflows that are currently in progress.
Process Administrator
bases the summary information on the root work item. The root
work item is the first work item created for the workflow; it
does not reflect changes made during subsequent steps, so the
displayed field values are often outdated. If your search criteria
are based on fields that can change during the processing of
a workflow, you should select work items instead of workflows.
Work items
The smallest individual piece of a workflow. The term "work
item" is often used interchangeably with "step,"
although steps involving more than one participant are actually
made up of one work item per participant.
Events
A list of the actions that have occurred during the course
of a workflow's life. For instructions on viewing events, see
View event logs.
Statistics
Information about system performance as it relates to workflow
processing. For instructions on viewing statistical information,
see View workflow statistics.
In the In box, select
the area you wish to search.
Workflow roster
Contains a list of all work items currently being processed.
Workflow rosters contain the current location and other information
about all workflows and work items.
User queue
Contains work items that are waiting to be processed by a workflow
participant.
Component queue
Contains work items that are waiting to be processed by a custom
Java or (Workplace
only) JMS component.
Work queue
Contains work items that are waiting to be processed by any
of a group of users, or by a custom or FileNet-provided step
processor.
System queue
Contains work items that are waiting to be processed by a server
process on the Process Engine.
Event log
Contains information about events related to work item processing.
Select the specific roster, queue, or event log in which to search
by selecting one of the choices from the Select
one drop-down list.
Select the Search mode. In Edit
mode, all workflow fields display, and you can manage workflows and
edit workflow properties. In Read only
mode, only the exposed
system and data fields display, and searches complete more quickly.
The search mode does not apply to searches for statistics and events.
Modify the Maximum returned per set
value if desired. This value determines the number of workflows or work
items to be retrieved at a time. Increasing this number allows you to
take better advantage of the ability to update multiple rows at a time;
however, the higher you set the number, the longer the search takes
to complete.
To search using additional criteria such as a participant's name
or a date range, and to set the order in which the results display,
click the Criteria
tab, and select the options you want.
TIP To
limit your search to one or more specific users when searching in
user queues, click the Users tab, and select the desired
user names. By default, the search returns all users.
To choose the columns to display in the results, click the Results
Options tab, and select the columns to include or exclude from the
results pane.
TIP Use
New Search to reset the Criteria and Results Options tabs. The top
portion of the search specification pane remains the same.
To see how many entries match your criteria, click Search
Count. To view the entries that match your criteria, click Find
Now.