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Process Reference  
Process Engine Administration
Workflow administration tasks
System administration tasks
  Configuring the Process Engine
  Configuring users and groups (Workplace)
  Configuring users and groups (Open Client/FileNet Web Services Client)
    Defining users
    Eliminating multiple logons
    Configuring shared logon
    Configuring unified logon
    Configuring LDAP logon (Open Client)
    Changing the fnsw password
    Modifying the user cache refresh rate (FileNet Web Services Client)
  Configuring optional features
  Running the Process Engine
  Improving system performance
  Troubleshooting
   

Modifying the user cache refresh rate

The list of users and groups displayed in an HTML step processor (FileNet Web Services Client only) reflects the content of the VWCachedSecurityList, which is cached on the web server. If you add a user or group in Image Services (IS), you will not be able to select that user or group in an HTML step processor until the VWCachedSecurityList has been refreshed. By default, a refresh occurs every twelve hours; you can modify this behavior if desired.

To modify the user cache refresh rate

  1. On the web server, open resource.asp with a text editor such as Notepad. By default, the file is located in the FileNET\IDM\Web\IDMWS\Redist\WF_Html_Toolkit\ui folder.
  2. Modify the rss_UserListRefreshRate variable. The default rate is 12. Valid settings are:
    > 0 VWCachedSecurityList is updated every x hours, where x is the value you enter.
    < 0 VWCachedSecurityList is updated only when Internet Information Services (IIS) is restarted.
    = 0 VWCachedSecurityList is updated every time the user displays the list of users and groups in an HTML step processor.
  3. Save your changes and close the file.