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Process Reference  
Process Designer
Getting Started
Workflow Properties
Steps
  Add a step
  Move steps
  Specify step properties
  Delete a step or route
  Change step type
  Launch step
  General steps
    General properties
      Participant
      Work queue
      Reassign
      View status
      View history
    Fields, attachments,
workflow groups
      Operation parameters
      Expression parameters
    Assignments and milestones
    Responses and routing
    Deadline
    Rules
  Submap steps
  System steps
  Component steps
Routes
Validate & Launch
   

General step - deadline

You can specify a time limit for a participant to complete a step. The deadline indicates an amount of time relative to the time that the step was routed to the participant. Optionally, you can also specify that the assigned participant receive a reminder of the pending deadline; the reminder is relative to the expiration time of the deadline.

If the participant does not complete the step within the specified time, an icon displays in front of the step name in the participant's inbox. If you specify a deadline submap, that submap will execute if the deadline expires. If the participant selects email notification for deadlines and reminders, an email message is sent when these events occur. A tracker for this workflow can also select email notification for deadlines and reminders.

NOTE Workflow deadline is independent of step deadlines. If you are defining both a workflow deadline and deadlines on individual steps, you should check that the total deadline for all the steps will not be greater than the workflow deadline. While there is no consequence of overlapping deadlines, the messages could be confusing.

To specify a deadline for the current step

  1. Select the step in the workflow map.
  2. In the Step Properties pane, click the Deadline tab.
  3. In the Complete within field, specify the amount of time the participant has to complete the step. The default setting, 0, indicates that no deadline is specified.
  4. In the Send Reminder field, specify the amount of time prior to the deadline expiration that a reminder will be sent to the participant. (Optional)
  5. Under Deadline Submap, choose a submap to execute if the deadline expires.