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Process Reference  
Process Engine Administration
Workflow administration tasks
System administration tasks
  Configuring the Process Engine
  Configuring users and groups (Workplace)
  Configuring users and groups (Open Client/FileNet Web Services Client)
    Defining users
    Eliminating multiple logons
    Configuring shared logon
    Configuring unified logon
    Configuring LDAP logon (Open Client)
    Changing the fnsw password
    Modifying the user cache refresh rate (FileNet Web Services Client)
  Configuring optional features
  Running the Process Engine
  Improving system performance
  Troubleshooting
  
   

Eliminating multiple logons (Open Client/FileNet Web Services)

To minimize the number of times that workflow users need to log on, user names and passwords should be identical in both the Image Services (IS) and Content Services (CS) security systems. If the user names and passwords are not identical, (including case and permissions), users will be prompted to log on when they access the Process system even if they are already logged on to a CS or IS library. The following table describes methods you can employ to eliminate multiple logons.

Logon option Description Advantages
Shared logon Users are defined with identical user names and passwords in IS and in each CS security system.

Users need only log on once to access both a Process Engine and a CS system (though a separate network logon is required).

Unified logon User names and passwords are imported from a Windows domain for IS and each CS library. Once logged on to a network, users do not also need to log on to a Process Engine and a CS system.
Lightweight Directory Access Protocol (LDAP) logon User names and passwords are imported from an LDAP server. This option is available for Open Client systems only. Administrators can take advantage of an existing LDAP system. After logging on to the LDAP server, users need only log on once to access both a Process Engine and a CS system.

NOTE If a user must log on multiple times concurrently with the same user name, you can increase the maximum number of concurrent logons allowed in the IS security system to accommodate the additional usage. For example, the SysAdmin user is typically used to start the PPM and router, as well as for administrative tasks. SysAdmin therefore needs a higher concurrent usage maximum than the typical user. Use the Process Task Manager Security Administration option to start the FileNet Image Services Application Executive, then use the Application Executive to increase the Maximum Concurrent Logons value, either for the user or for the system default. For more information and step-by-step instructions on using the Application Executive, see its online help.