Managing VoiceLogistics Pro Users

All the users of VoxStudio, VoxConnect, and VoxConsole, which are a part of the VoiceLogistics Pro suit of tools, must, along with the workers in a warehouse, be defined as VLP users. Users can be associated with applications, customers, shifts, work types, and work places.

A user must be assigned a role in order to determine the level of access to the application. By default, VLP provides the following user roles - Administrator, Supervisor, and User. You can create a user, search for a user, edit information pertaining to a user, and assign a user to an application workflow. Every workflow has its own set of grammar definitions. Therefore, a new user assigned to a workflow must be trained in grammar definition.

A worker must be added and configured as a user in the VoxConsole before being able to perform voice training, which allows VoxConsole to adapt to a user's voice and speech pattern.

Voice personalization adapts a user's speech pattern by carrying out voice training with sample phrases which that user uses when performing a task. Users speak naturally as they would to another person without significant pauses between words. During voice training, users speak at a conversational volume level and speed.

There are certain requisites for voice training, which can be performed in the following ways:

Note: All warehouse users must be manually created in VLP. Ensure that the User ID created in VLP is same as the Login ID for the user in the Sterling Warehouse Management System. For more information about user management and voice training, refer to the VLP Bookshelf Guide.