Resource pool details

A resource pool definition comprises of:

The delivery and provided services are supplied by the defined service nodes. Service nodes can provide multiple delivery and provided services. Resource pools provide the ability to define how much service capacity is available for these services by geographical area and time slots. A resource pool is an aggregate collection of service resources needed to perform a delivery service or provided service. A resource pool is defined by the organization that provides capacity.
Table 1. Resource pool
Fields Description
Resource Pool The name of the resource pool. This cannot be changed after creation.
Resource Pool Description The description of the resource pool.
Node The name of the node associated with the resource pool.
Capacity Organization The organization associated with the resource pool.
Supervisor ID The identifier of the supervisor for this resource pool.
Table 2. Resource pool details screen, region
Fields Description
Region This is the geographical area that has been specified in the Applications Manager as a service area.

If the resource pool has been defined to cover all possible geographic areas, "All Regions Serviced" displays.

If the resource pool is broken into areas, details about the service as regions displays. To view postal code information, choose the appropriate link. The Region Details screen displays.

Slot (Start Time - End Time) This displays if resource pool has been configured to service regions by specific time slots, and displays the appropriate time slot service and at which time of day.
Primary Indicates the relative level of importance assigned to a service item. For example, if a region has two available resource pools (RP1 is designated Primary and RP2 is not), and all other criteria are equivalent, an order shipped to this region uses the resource pool designated as Primary (RP1).
Days Specifies the days of the week a service is available.

The services that the resource pool can provide is defined by associating Service Skill IDs with the resource pool. A Resource Pool can either have Delivery Service Items or Provided Service Skills associated with it, but not both.

Table 3. Resource pool details screen, service skills
Fields Description
Service Skill ID The identifier of the service skill, such as plumbing, electrical, and so forth.
Description Description of the service skill.

For provided services, this is the node's owner organization. After creating this, you cannot change the provider organization.

Table 4. Resource pool details screen, provider organization
Fields Description
Provider Organization Code Code associated with the provider organization.
Provider Contact Address Address of the provider organization.

The service resources maintained within this resource pool.

Table 5. Resource pool details screen, resources
Fields Description
Service Resource ID Identifier of the service resource.
Contact Address The contact address of the service resource.
Notes Additional notes if any about the service resource.