You can view the alerts associated with the return orders in this screen.
Fields | Description |
---|---|
Enterprise | The Enterprise associated with the return. |
Buyer | The Buyer organization that placed the return. |
Seller | The Seller organization that is handling the return. |
Return # | The return number. |
Status | The current status of the return. Click this link to view the Return Status Breakup screen. |
Return Date | The date the return was placed. |
Return Type | This field can be customized as needed. |
Currency | Monetary denomination used. |
Return Against Order | Indicates whether or not the return was created against an order. |
Exchange Order | The number of the exchange order that was created for this
return. Click on the hyperlink to see that exchange order. Note: This field is only displayed if an exchange
order has been created for this return.
|
Action | Description |
View Details | This action takes you to the Alert Detail screen to view the details of the alert raised. |
Fields | Description |
Alert ID | The alert ID. Click this link to view the alert details. |
Type | The type of alert raised. For example, ON_FAILURE or FAILED_AUTH. |
Description | A brief description of the alert. |
Queue | The queue the alert has been assigned to. |
Priority | The alert priority. |
Owner | The user who is handling the alert. |
Raised On | The date the alert was raised. |