You can view any status modifications performed against a work order in the Work Order Details screen.
Fields | Description |
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Work Order # | The work order number associated with the work order. |
Enterprise | The Enterprise associated with the work order. |
Node | The node associated with the work order. |
Order # | The order number associated with the work order. Click this link to view order details. |
Provider Organization | The provider organization associated with the order. |
Service Item Group | The service item group code associated with the order. For example, Provided Service represents service group code for Provided Service |
Status | The current status of the work order. The valid statuses are
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Service Complexity Level | The service complexity level for this work order. |
Supervisor ID | The identifier of the service supervisor associated with this work order. |
Fields | Description |
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Sequence # | The sequence number associated with the work order. Click on the Plus icon to view and hide sequence details. The fields that can be viewed when expanded are explained below:
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Audit Time | The time the work order was audited. |
Action | The action performed on the work order. |
Modified By | The user that performed the modification. |
Reason | The reason for the modification. |
Comments | Additional information as to why the modification was made. |