Capacity Reservation |
Default Capacity Reservation Expiration Time (in Hours) |
Enter the number of hours after which a capacity reservation
should expire. Once the expiration time has passed, the reservation
is available for purging. |
Capacity Across Slots |
Allow Spanning of Capacity Across Slots |
Check this box to allow service resource capacity assignments
to span across multiple service slots. Note: This
option is only available to resource pools that maintain capacity
at the service resource level and have a service slot group that is
not hierarchical.
|
Span Across Non-Working Shifts For <n> Minutes |
Enter the number of minutes for which a shift can span across
its adjacent nonworking shift or shifts. |
Ignore Prereserved Capacity |
Ignore prereserved capacity when recomputing appointment options |
Check this box if you do not want to consider pre-reserved
capacity for capacity calculations. |