An approval plan presents a hierarchy of users that can allow or reject an override. It also considers information such as user department and user role.
You can configure a default approval group, which is then selected automatically when a rule is configured to require approval. A point of sale approval plan typically includes an operator user group and a manager user group.
Override information, such as a manager approval or rejection, is recorded. This record allows a transaction to proceed, if wanted, and the decision to be reviewed later.