You can add a service level indicator.
Procedure
- Perform the following steps to view
store administration rules:
- Log on to Sterling Business Center as
a system administrator.
- From the Organization menu, select
the organization for which you want to apply the rules.
- Click System Setup. The System
Setup home page opens.
- Expand the Store Administration menu.
A list of store administration rules is displayed.
- Expand the Service Level Indicators menu,
and then click Service Level Indicators For Pickup Orders or Service
Level Indicators For Ship Orders. The appropriate window
opens. You can view the existing service level indicators.
- Click Add to create a service level
indicator. The New Value window opens.
- In the Threshold (in minutes) field,
enter a value to identify the time threshold.
- In the Indicator Description field,
enter the information that helps the mobile store associate identify
the priority for the threshold.
- In the Image to be shown when threshold is exceeded field,
enter the relative path to the image in the format:
<context>/path/<file_name>.<extension>.
For example: wsc/resources/css/icons/images/timeLeftOverdue.png.
The image is displayed when the threshold is exceeded.