Logistics management is the planning and monitoring of shipping processes so that an order is shipped when and how a customer wants it to be shipped.
Sterling Logistics Management supports inbound compliance with a buyer's shipping requirements, consideration of the preferences of an enterprise, and the ability to customize the shipping processes. Sterling Logistics Management provides capabilities for managing and executing an inbound or outbound delivery process. It accepts, stores and then manages the execution of a delivery plan accounting for complex, multi-step, multi-leg, and multi-mode movement of goods, including practices such as merge-in-transit, continuous movement, lane optimization and cross-docking. It coordinates all activities among all parties in the delivery chain, and proactively monitors events and notifies participants when deviations have occurred. Shipment and delivery records are tied to the original sales or purchase orders for management of dependencies among orders and shipments. It provides post-delivery reconciliation of performance, comparing actual vs. promised, SLA metric analysis, participant performance, and so forth.