Every time the status of an order hold changes, useful information regarding the status change is recorded in Sterling Selling and Fulfillment Foundation. You can view, in this screen, the history of an order hold.
The primary information header field descriptions can be referred from the Order table.
Fields | Description |
Hold Type | The hold type for which the history is being displayed. |
Date/Time | The date and time when the hold's status changed. |
User ID | The user who performed the change on the hold. |
Status | The status that the hold was moved to. |
Comment | The reason for the hold's creation or status change, if applicable. |
Hold Transaction | The transaction responsible for the hold's status change. |