Order alerts screen

You can view the alerts associated with an order in this screen.

Table 1. Order
Fields Description
Enterprise The Enterprise associated with the order.
Buyer The Buyer organization that placed the order.
Seller The Seller organization that is handling the order.
Order # The order number.
Status The current status of the order. Click this link to view the associated Order Status Breakup Screen screen.
Order Date The date the order was placed.
Order Type This field can be customized as needed.
Carrier/Service The carrier (such as UPS) and service (such as Ground or Next Day Air) for the order.
Requested Delivery Date The date on which the Buyer wants the order to be delivered.
Exchange Type Select the exchange type from the drop-down list. The option of changing the type of an exchange is only available when the order is in Draft Order Created status. Once the order is confirmed, you are not able to edit this field.
Note: This field is only displayed for exchange orders.
Created For Return # The return order number for which the exchange was created. Click on the hyperlink to see that return order.
Note: This field is only displayed for exchange orders.
Table 2. Order alerts screen, alerts
Actions Description
View Details This action takes you to the order alert detail screen where you can view the details of the order alert.
Fields
Alert ID The alert ID. Click this link to view the alert details.
Type The type of alert raised. For example, ON_FAILURE or FAILED_AUTH.
Description A brief description of the alert.
Queue The queue the alert has been assigned to.
Priority The alert priority.
Owner The user who is handling the alert.
Raised On The date the alert was raised.

The alert screen provides information about the various alerts raised for a particular order.