The activities during pick, pack, VAS and ship are dependent on the inventory available at each step. Typically, exceptions that occur in a warehouse include short picks, customer requests for cancellation of entire order or part of order. Modifications of carrier assigned, rebuild of pallets or re-containerization at a shipment level are also allowed.
In the case of a short pick, the picker requests for an alternate location. The automatically records a discrepancy against the location. If inventory is not found, the carton is marked as short pick and the shipment requires resolution after interaction with the customer.
A customer requests to modify an order or place an order on credit hold. The shipment corresponding on the order requires to be stopped. If necessary, the shipment needs to be cancelled. The facilitates this process by allowing moving of this carton into a problem area for resolution. Depending on the activities that have been completed on this carton, the picking and packing are undone. Inventory is created in the problem resolution that is putaway based on the algorithm.
The allows a problem container or pallet to be removed from the appropriate trailer or manifest before closing the manifest. At a shipment level carrier modification, re-containerization and re-building of pallets are allowed.
Cancellation of a wave automatically cancels the corresponding batches and tasks for all shipments.
Manual move request for putaway or retrieval is provided for ad-hoc moves of inventory into locations that have shortage.
The enables you to move products that are already allocated. After moving the allocated products into the location, the system automatically cancels the corresponding putaway task for these products.
The provides comprehensive visibility to shipment status. Audits are also provided at each step of the process to monitor user productivity and quick resolution.