How to install IBM Support Assistant - Data Collector

Before you begin

Download the ISA-DC tool for IBM Sterling Selling and Fulfillment from Passport Advantage®, or gather the product DVDs. See the Passport Advantage site for more information.

Procedure

  1. Download the ISADC.zip from the Passport Advantage site.
  2. Extract the jar, isadc.jar from the zipped file, into a temporary directory. For example, <temp_dir>
  3. Ensure that Foundation is installed.
  4. Go to <Install_dir>/bin, where <Install_dir> is the SSFS installation directory, and run the below command:

    For Windows: InstallService.cmd <temp_dir>/isadc.jar

    For UNIX: ./InstallService.sh <temp_dir>/isadc.jar