A resource pool definition comprises of:
Fields | Description |
---|---|
Resource Pool | The name of the resource pool. This cannot be changed after creation. |
Resource Pool Description | The description of the resource pool. |
Node | The name of the node associated with the resource pool. |
Capacity Organization | The organization associated with the resource pool. |
Supervisor ID | The identifier of the supervisor for this resource pool. |
Fields | Description |
---|---|
Region | This is the geographical area that has been specified in the
Applications Manager as a service area. If the resource pool has been defined to cover all possible geographic areas, "All Regions Serviced" displays. If the resource pool is broken into areas, details about the service as regions displays. To view postal code information, choose the appropriate link. The Region Details screen displays. |
Slot (Start Time - End Time) | This displays if resource pool has been configured to service regions by specific time slots, and displays the appropriate time slot service and at which time of day. |
Primary | Indicates the relative level of importance assigned to a service item. For example, if a region has two available resource pools (RP1 is designated Primary and RP2 is not), and all other criteria are equivalent, an order shipped to this region uses the resource pool designated as Primary (RP1). |
Days | Specifies the days of the week a service is available. |
The services that the resource pool can provide is defined by associating Service Skill IDs with the resource pool. A Resource Pool can either have Delivery Service Items or Provided Service Skills associated with it, but not both.
Fields | Description |
---|---|
Service Skill ID | The identifier of the service skill, such as plumbing, electrical, and so forth. |
Description | Description of the service skill. |
For provided services, this is the node's owner organization. After creating this, you cannot change the provider organization.
Fields | Description |
---|---|
Provider Organization Code | Code associated with the provider organization. |
Provider Contact Address | Address of the provider organization. |
The service resources maintained within this resource pool.
Fields | Description |
---|---|
Service Resource ID | Identifier of the service resource. |
Contact Address | The contact address of the service resource. |
Notes | Additional notes if any about the service resource. |