Error message: package #1: Invalid contact SHM5-a

This topic describes the package #1: Invalid contact SHM5-a error message.

Cause

This error message is displayed when a container is being added to a manifest, and the name of the user receiving this shipment is not configured in the Sterling Selling and Fulfillment Foundation.

Resolution

To resolve this issue, configure the name of the user receiving the shipment in theSterling Selling and Fulfillment Foundation.