Create a Voice Application Instance

Before you begin

A voice application instance represents the server that hosts the external voice application. Multiple instances can be defined for a voice application. However, only one instance can be associated with a ship node.

Perform the following steps to create a voice application instance:

Procedure

  1. Launch the Applications Manager. From the menu bar, navigate to Applications > Warehouse Management.
  2. From the tree in the application rules side panel, click More or double-click Task Management.
  3. The tree is expanded. Click More adjacent to Voice Integration, and double-click Voice Applications.
  4. The Voice Applications panel is displayed. From the list that is displayed in this panel, double-click the voice application for which you want to create an instance.
  5. The Voice Application Details dialog box is displayed. Click the Voice Application Instance tab.
  6. In the Voice Application Instance panel, click Create New.
  7. The Voice Application Instance Details dialog box is displayed. Enter information in the applicable fields, and click Save.

Results

The following table describes the fields in the Voice Application Instance Details dialog box.

Header Header
Voice Application Displays the identifier of the selected voice application for which you are creating a voice application instance.
Voice Application Instance Mandatory. Enter a name for the voice application instance that you are creating.
Description Enter a brief description of the voice application instance.

The Integration Attributes panel in the Voice Application Instance Details dialog box helps you to define the various parameters that are required for a voice instance to integrate with the external voice solution providers.

The following table describes the fields in the Integration Attributes panel of the Voice Application Instance Details dialog box.

Field Description
Parameter Name Enter a name for the integration parameter.
Parameter Value Enter a value for the integration parameter.
Note: If you are setting instance attributes for the predefined VOXWARE voice application, note that all the data load services for VoiceLogistics Pro are provided out-of-the-box in this integration. However, a user can override the out-of-the-box data load service with custom service.

If you are working with the out-of-the-box VOXWARE voice application, the integration parameters, as displayed in the following figure, are provided. The values of these parameters should be configured appropriately.

The following table describes the fields in the Integration Attributes panel of the Voice Application Instance Details dialog box.

Field Parameter Value (Default) Description
WMSShipNodeDataUploadService YNW_ShipNodeDataExporter_91 The service that is used for uploading the changes pertaining to the Sterling Warehouse Management System ship node.
WMSZoneDataUploadService NW_ZoneDataExporter_91 The service that is used for uploading the changes pertaining to the Sterling Warehouse Management System ship zone.
WMSTaskTypeUploadService YNW_TaskTypeDataExporter_91 The service that is used for uploading the changes pertaining to the Sterling Warehouse Management System task type.
WMSLocationUploadService YNW_LocationDataExporter_91 The service that is used for uploading the changes pertaining to the Sterling Warehouse Management System location.
WMSEquipmentUploadService YNW_EquipmentDataExporter_91 The service that is used for uploading the changes pertaining to the Sterling Warehouse Management System equipment.
WMSExecutionExceptionUploadServ ice YNW_ExecutionExceptionDataExpor ter_91 The service that is used for uploading the changes pertaining to the Sterling Warehouse Management System execution exception reason code.
WMSItemUploadService YNW_ItemDataExporter_91 The service that is used for uploading the changes pertaining to the Sterling Warehouse Management System item.
DataTemplateDirectory /template/voicePicking/voxware/entit yTemplate/ This directory contains the templates that are required for data uploads.
Note: For more information about data upload services, refer to the topic Configure Data Upload and Import Services.
SecurityPolicy NONE or CALLBACK This policy is used for securing the communication between the Sterling Warehouse Management System and VLP. For more information about security policy, refer to the topic Configuring a Voice Application Instance.
VoxwareServer http://<VLP URL>:<VLP Port>/ngv/workflow/wmsrequest This parameter is applicable only when the security policy is configured as CALLBACK.
Note: When you select a Parameter Name field, the corresponding Parameter Value field gets activated. Continue this process of associating Parameter Names with Parameter Values depending on the number of integration attributes you want to set for a voice instance.