You can modify an existing customer pickup shortage resolution.
Procedure
- Perform the following steps to view
store administration rules:
- Log on to Sterling Business Center as
a system administrator.
- From the Organization menu, select
the organization for which you want to apply the rules.
- Click System Setup. The System
Setup home page opens.
- Expand the Store Administration menu.
A list of store administration rules is displayed.
- Expand the Customer Pickup Rules menu,
and then click Customer Pickup Shortage Resolution.
The Customer Pickup Shortage Resolution window
opens. You can view the existing customer pickup shortage
resolution.
- In the Shortage Resolution Name field,
click and modify the name. The new name is displayed
when the store associate selects the customer
pickup shortage resolution.
- In the Shortage Resolution Description field,
click and modify the description.