This
topic describes the issue that users may encounter when integrating Sterling Warehouse Management System with
VoiceLogistics Pro.
Problem
Tasks are
not suggested to the users using voice unit even when there are open
tasks in the Sterling Warehouse Management System.
Cause
The Sterling Warehouse Management System does
not prompt users about open tasks under the following circumstances:
- No tasks are associated for the work type entered by the user.
- Inventory shortage exists at the pick location for the task and
the Sterling Warehouse Management System could
not determine an alternate pick location.
- The open pick task
cannot be executed by the equipment entered by the user.
- If
the task is for a specified serial number.
- If the task is
for a specified tag identifier.
- If inventories with multiple
ship-by-dates are present at the pick location.
- The aisle
corresponding to the pick location is already occupied by the maximum
number of users allowed.
Resolution
- Try to change the work type by using the Special Menu option.
- Try to change the equipment type by using the Special Menu option.