Distributed Order Management enables you to manage
the lifecycle of sales orders. This document explains how to use the
Order consoles.
The Distributed Order Management module consists
of the following components:
- Create Order Console - enables you to create
order, draft orders and transfer orders. The screen level information
is explained in Create Order Screens.
- Order Console - enables you to view order
details, order alerts, order releases, order invoice details, order
shipments, order instructions and notes. The screen level information
is explained in Order Console Screens.
- Create Outbound Shipment - enables you to
create a outbound shipment and setting up shipment supervisory overrides.
The screen level information is explained in Chapter 11, Create Outbound
Shipment Screens.
- Outbound Shipment Console - enables you to
track outbound shipments and container, create picklist, splitting
shipments and so on. The screen level information is explained in
Chapter 12, Outbound Shipment Console Screens.
- Service Work Order Console - enables you
to view the service work order related information. You can plan new
appointments, add provided or delivery services or modify existing
work orders. The screen level information is explained in Chapter
13, Service Work Order Console Screens.
- Accept/Reject Transfer Console - enables
you to viewing pending transfers from your location. You can accept
or reject transfers. The screen level information is explained in Accept/Reject Transfer Console Screens .
- Serviced Area Search - enables you to search
by zip code and determine whether a service is available for a specific
area. The screen level information is explained in Chapter 15, Serviced
Area Search Screens.
- Route Entry - enables you to enter a resource's
route. The screen level information is explained in Chapter 16, Route
Entry Screens.