View the Sterling Selling and Fulfillment Foundation System Error Descriptions

About this task

You can view the description and cause of any error raised in Sterling Selling and Fulfillment Foundation, as well as actions to take to troubleshoot it.

To view the Sterling Selling and Fulfillment Foundation system error descriptions:

Procedure

  1. From the menu bar, choose Help > Troubleshooting. The Error Search window displays.
  2. Enter the applicable search criteria and choose . A list of error codes and its description displays.
  3. Choose to view the cause of the error and action to take to troubleshoot it.