Sterling Reverse Logistics enables
access to returns information.
The Reverse Logistics module consists of the following
software components:
- Create Return Order Console - enables you
to create return orders, blind returns and exchange orders. The screen
level information is explained in Create return console .
- Return Order Console - enables you to view
return order details, return order alerts, return order releases,
return order invoice details, return order instructions and notes.
The screen level information is explained in Return console .
- Create Return Shipment - enables you to create
a return shipment and setting up shipment supervisory overrides. The
screen level information is explained in Create return shipment entry console .
- Return Shipment Console - enables you to
track return shipments and container and so on. The screen level information
is explained in Return shipment console .
- Service Work Order Console - enables you
to view the service work order related information. You can plan new
appointments, add provided or delivery services or modify existing
work orders.
- Serviced Area Search - enables you to search by
zip code and determine whether a service is available for a specific
area.
- Route Entry - enables you to enter a resource's
route.