You can create an even rule.
To create an event rule:
Field | Description |
---|---|
Event ID | The event ID. |
Description | A brief description of the event. |
Requires Realert | Check this box if you want the users to be re-alerted if the issue has not been resolved within a certain timeframe. |
Realert Interval | If you have selected Requires Realert, enter the interval (in hours) that re-alerts should be sent. |
Automatically Resolve Alerts | This flag must be checked to trigger a monitor event every time an alert condition is detected on an order. To trigger an alert only once when the alert condition is met, uncheck this flag. |
Event Identified By | |
Work Order | Select this field if you want two or more alert conditions to be treated the same, belonging to the same work order. |
Service To Be Invoked | Select the service to be invoked, whenever the event is raised. |
Aggregate And Invoke Service For | |
Work Order | Select this field if you want only one alert to be raised for a work order when alert conditions are detected. |