Problem
If any modifications or additions are
made to the reasons or the notes code in the channel application manager
or the Sterling Business Center application,
then it may not be reflected in the Sterling Field Sales application
session that is currently in use. For example, if a new opportunity
reason is added in Sterling Business Center, and
if you are searching for the newly created opportunity reason in the
current session of the Sterling Field Sales application,
you may not be able to find the opportunity reason.
Solution
It is recommended that you restart
the session to view all the changes that are made to the reasons or
the notes code that are used in the Sterling Field Sales application.