You can modify a customer contact type.
About this task
To modify a contact type:
Procedure
- From the tree in the application rules side
panel, choose Cross Application > Customer > Contact Types.
The Customer Contact Types window displays in the work
area.
- Select the applicable contact type and click
the Details icon. The Contact Type Details pop-up window displays.
- In Short Description, enter a brief description
of the contact type.
- In Long Description, enter a more detailed
description of the contact type.
- Click the Save icon.