The IBM Support Assistant - Data Collector (ISA-DC) is a tool that
automates data collection from the customer environment. It also provides
an option to upload the data automatically to the EcuRep server against
a given Problem Management Record (PMR). Currently, customers manually
upload the data (zip files) to the EcuRep server.
The ISA-DC tool is also used to stamp a given PMR with important
information from the customer environment so that information like
installation version, Fix Pack version, and so on are directly visible
in the comments section of the support PMR. This feature is called
as 'PMR stamping'.
Note: When a user attempts to use ISA-DC tool for
the first time, a license acceptance screen is prompted by the ISA-DC.