Business models
There is no single business model that encompasses the
environment in which all the Sterling Selling and
Fulfillment Foundation applications
can be used. Therefore, there is no single way to configure your Sterling Selling and
Fulfillment Foundation environment.
Catalog management configuration
The Catalog Management application enables your organization
to control the information and attributes associated with items and
catalogs.
Configuring products
A product item is a physical unit that can be ordered,
shipped, and returned. A product item is uniquely defined by its item
ID and unit of measure. You can configure items, units of measure,
master catalogs, categories, classifications, and additional item
attributes.
Configuring delivery services
A delivery service is a service item that is used for last
mile delivery associations with product items. Last mile delivery
differs from order shipping in that specific product item deliveries
are made using a carrier with defined capacity constraints.
Configuring provided services
A provided service is any additional action that can be
provided in an order that does not represent a physical product item.
Configuring value added services
Value-Added Services (VAS) are performed to meet customer
demands. These can be the demands of a buyer, such as special creating
a customized order, or doing special processes for the buyer at the
warehouse, or can be provided services to the customer, such as installing
a light fixture.