Types of related orders

A related order is an order that is either chained to or derived from a different order.

A chained order is linked to a parent order and the lifecycle of one affects the other. For example, if an order is placed with a Seller who must source an item from a ship node that they do not own, the Sales Fulfillment pipeline may be configured to create another "chained" order that differs from the Seller's regular release process. This allows the owner of the ship node to handle the order according to their own business practices while also allowing the original Seller organization to maintain visibility of the order and in turn reflect any changes such as delivery dates and carrier services in the original order.

Note: Chained orders can be created for product items that belong to a delivery request. Chained orders can be created for provided service items and delivery service items.

In some business scenarios, the Seller of the parent order may become the Buyer of the child order. Therefore, the Seller organization associated with the chained order must also be configured as a Buyer organization through the Applications Manager.

A derived order is associated with a parent order and the lifecycle of one does not necessarily impact the other. Examples of a derived order include a return order that is derived from a sales order and an exchange order that is derived from a return order.