You can create a department.
About this task
To
create a department:
Procedure
- Open the Applications Manager and select
the application that you want.
- In the Organization Details window, choose
the Departments tab. The Department List displays.
- From the Department List, select the Create
New icon. The Department Details pop-up window displays.
- Enter information in the applicable fields.
Refer to the Results for field value descriptions.
- Choose the Save icon.
Results
- Field
- Description
- Department Code
- A unique code to identify the department.
- Department Name
- Name of the department.
- Department Abbreviation
- Abbreviation
of the department name.
- Queue
- Select the default alert queue for the department
to which the exceptions are routed. The list contains only those alert
queues which are configured on the departments organization. For more
information about creating alert queues, see, Configuring alert queues .
- Email Id
- Enter the email id for the department.
Department Details Pop-up Window