Overall service request taxes screen

You can view the header level tax information associated with a service request.

The service request header panel descriptions can be referred from the Service Request table.

Table 1. Overall service request taxes screen, taxes
Fields Description
Charge Category The charge category with which the tax is associated.

Important: A service request header level tax must be associated with a charge, otherwise it is calculated as 0.

Note: A service request header level tax cannot be applied to a price value.
Charge Name The charge name with which the tax is associated.

Important: A service request header level tax must be associated with a charge, otherwise it is calculated as 0.

Note: A service request header level tax cannot be applied to a price value.
Charge Amount The charge amount that is taxed.
Tax Name The name of the tax. For example, International Tax.
Tax Percentage The percentage of tax that is applied to the header price.
Tax Amount The amount of the tax that is applied to the header level.