Suspend Assignment Menu Option

This special menu option manages the process of suspending a work assignment after it is assigned to a worker, but is not yet completed. Assignment status changes from INPROGRESS to SUSPEND. The suspended assignments must be completed using VoxConsole.

Voice Prompts

Enabled Properties

There are a number of properties pertaining to the Suspend Assignment tab. However, activate the properties selectively depending on the type of workflow that you are configuring. This section discusses the properties of a Suspend Assignment tab that are activated for the PICKING workflow.

When you click the Suspend Assignment tab, the panel containing the properties is displayed, as shown in the following figure.

This panel is divided into the following parts based on the functionality: