Delete abandonment reason for a quote

You can delete an existing Abandonment Reason for a Quote, using the Quote Abandonment Reason screen.

About this task

Procedure

  1. Navigate to the Quote Abandonment Reason screen. To navigate to the Quote Abandonment Reason screen, perform the following steps:
    1. Log in to Sterling Business Center as an Enterprise Administrator.
    2. From the System Setup Home page, expand the Quote menu, and then click Manage Quote Abandonment Reason.
    The Quote Abandonment Reason screen is displayed. Existing abandonment reasons, if any, are displayed.
  2. In the Quote Abandonment Reason screen, click the abandonment reason you want to delete and then click the Delete button. A confirmation message is displayed.
  3. Click Yes to delete the abandonment reason.
    Note: When you delete a abandonment reason from Sterling Business Center and it is being used in Sterling Field Sales, then the Value is displayed in place of the value entered in the Short Description in Sterling Field Sales.