You can provide a cancellation code and reason for cancelling a work order.
Work order cancellation depends on the status of the service lines. If the work order contains any service lines that are completed and any products that are delivered, the work order status is marked as Completed and any remaining open appointments are Cancelled and their allocated capacity is removed from the associated resource pool.
Field | Descriptions |
---|---|
Reason Code | Select the reason code for work order cancellation. |
Comments | Additional information about why the work order was cancelled. |