You can view the alerts associated with an order in this screen.
Fields | Description |
---|---|
Enterprise | The Enterprise associated with the order. |
Buyer | The Buyer organization that placed the order. |
Seller | The Seller organization that is handling the order. |
Order # | The order number. |
Status | The current status of the order. Click this link to view the associated Order Status Breakup Screen screen. |
Order Date | The date the order was placed. |
Order Type | This field can be customized as needed. |
Carrier/Service | The carrier (such as UPS) and service (such as Ground or Next Day Air) for the order. |
Requested Delivery Date | The date on which the Buyer wants the order to be delivered. |
Exchange Type | Select the exchange type from the drop-down
list. The option of changing the type of an exchange is only available
when the order is in Draft Order Created status.
Once the order is confirmed, you are not able to edit this field. Note: This field is only displayed for exchange
orders.
|
Created For Return # | The return order number for which the exchange was created.
Click on the hyperlink to see that return order. Note: This field is only displayed for exchange orders.
|
Actions | Description |
View Details | This action takes you to the order alert detail screen where you can view the details of the order alert. |
Fields | |
Alert ID | The alert ID. Click this link to view the alert details. |
Type | The type of alert raised. For example, ON_FAILURE or FAILED_AUTH. |
Description | A brief description of the alert. |
Queue | The queue the alert has been assigned to. |
Priority | The alert priority. |
Owner | The user who is handling the alert. |
Raised On | The date the alert was raised. |
The alert screen provides information about the various alerts raised for a particular order.