Accepting a Variance Task To Resolve

About this task

The Sterling WMS Mobile Application lets you scan the location and a pallet or case to initiate the count task.

To initiate the count task:

Procedure

  1. Enter or scan information in the applicable fields.
  2. Choose Go in the GUI mobile terminal, to confirm the SKU information. if using the CUI mobile terminal, press F3. The Count Entry screen appears. For more information about entering count details, see Validating Inventory Variance at a Granular Level.
  3. Choose Complete in the GUI mobile terminal, to indicate the completion of count task. if using the CUI mobile terminal, press F8.
  4. Choose Empty in the GUI mobile terminal, to indicate that the location does not have any inventory. if using the CUI mobile terminal, press F7.
    Note: ‘Complete' and ‘Empty' are mutually exclusive buttons. Initially the Empty appears before any counts are performed. When a count task has been initiated the Empty button is no longer displayed, and the Complete button is now displayed.
  5. Choose Skip in the GUI mobile terminal, to skip the task suggested and request for a new task. if using the CUI mobile terminal, press F8.
    Table 1. Location and Pallets, Cases, or Both Pallets and Cases Entry Fields
    Fields
    Location The location in variance is populated by the system.

    Enter or scan the location to confirm.

    Item ID The item ID in variance is populated for a SKU level count task.
    Pallet The LPN to be resolved is suggested, if the task is at the LPN level.
    Table 2. Location, Pallets, and Cases Barcode Types
    Fields
    Location Location
    Pallet/Case CaseOrPallet