Find a new release that may solve your problem

In response to customer and sales feedback, IBM continually focuses on improving and simplifying remote software support terms and conditions for our distributed software products and making it easier for our customers to access IBM's best of competition support. To ensure that the customers always have access to the latest version of their software and to remote technical support, Software Maintenance is included in the license acquisition for all distributed software products.

About this task

For distributed users with active Passport Advantage maintenance agreements, you can submit problems to IBM Software Support. IBM's software support strategy combines software subscription (upgrade protection) and remote technical support in a single, easy-to-buy feature included in the license acquisition for all distributed software products.

Procedure

  1. Enroll online to become a Passport Advantage customer. When you submit your enrollment, you will be given instructions for using the Passport Advantage customer site.
  2. To learn more about Passport Advantage, access the Online Tutorial and the Passport Advantage FAQs.