You can modify a cancellation reason.
About this task
To modify a cancellation reason:
Procedure
- Perform the following steps in the Applications
Manager:
- From the menu bar, choose Applications > Distributed
Order Management. The Distributed Order Management tree displays in
the side panel.
- From the Distributed Order Management tree, choose VAS
> Cancellation Reasons. The Cancellation Reasons window displays in
the work area.
- Select the applicable cancellation reason
and choose the Details icon. The Cancellation Reason Details
window displays.
- In Short Description, enter a brief description
of the cancellation reason.
- In Long Description, enter a more detailed
description of the cancellation reason.
- Choose the Save icon.