Return entry

Table 1. Return entry screen
Fields Description
Document Type The document type associated with the return.
Enterprise Select the Enterprise that is to handle the order.
Buyer Enter the Buyer returning the order.
Seller Enter the Seller that the order is being returned to.
Return # Enter the return number.
Return Date Enter the date the return is placed.
Return Type This field can be customized as needed.
Currency Select the currency with which any refunds are to be handled in.
Return Against Order No" indicates that the return is not derived from an order; it is a blind return.
Return To Node Enter the node the return is sent to.
Return By Gift Recipient Check this if items are being returned by the gift recipient of the original order.

The Create Return action creates a return order in the Draft status. Changes can be made to a return at any time while it is in Draft status. A Draft return does not enter Created status until it is confirmed.

Note: If you try to add an item that is configured as non-returnable, a warning is displayed. However, the system does let you create a return for a non-returnable item.