Return alerts

You can view the alerts associated with the return orders in this screen.

Table 1. Return
Fields Description
Enterprise The Enterprise associated with the return.
Buyer The Buyer organization that placed the return.
Seller The Seller organization that is handling the return.
Return # The return number.
Status The current status of the return. Click this link to view the Return Status Breakup screen.
Return Date The date the return was placed.
Return Type This field can be customized as needed.
Currency Monetary denomination used.
Return Against Order Indicates whether or not the return was created against an order.
Exchange Order The number of the exchange order that was created for this return. Click on the hyperlink to see that exchange order.
Note: This field is only displayed if an exchange order has been created for this return.
Table 2. Return alerts screen, alert
Action Description
View Details This action takes you to the Alert Detail screen to view the details of the alert raised.
Fields Description
Alert ID The alert ID. Click this link to view the alert details.
Type The type of alert raised. For example, ON_FAILURE or FAILED_AUTH.
Description A brief description of the alert.
Queue The queue the alert has been assigned to.
Priority The alert priority.
Owner The user who is handling the alert.
Raised On The date the alert was raised.