Modify a Voice Workflow

Before you begin

Perform the following steps to modify a voice workflow:

Procedure

  1. Launch the Applications Manager. From the menu bar, navigate to Applications > Warehouse Management.
  2. From the tree in the application rules side panel, click More or double-click Task Management.
  3. The tree is expanded. Click More adjacent Voice Integration, and double-click Voice Applications.
  4. The Voice Applications panel is displayed. Double-click the voice application that contains the voice work flow whose details you want to modify.
  5. The Voice Application Details dialog box is displayed. Click the Voice Work Flow tab.
  6. The Voice Work Flow panel is displayed. Select the voice workflow whose details you want to modify, and click View Details.
  7. The Voice Work Flow Details dialog box is displayed. Make the necessary changes, and click Save.