Defining task types

Task types provide a way to define exactly how common tasks are to be performed. For example, an everyday task may involve picking cases from shelves and bringing them to a packing station.

When you create a task type, you can define very specifically the way in which a task should be performed. Then, by assigning a task type to individual tasks, the task executor knows exactly how the task should be performed. For example, a user group called "Pickers" would have an associated task type called "Picking Batches," which specifies that their set of tasks are to pick sets of items from Zone A and deposit them in Zone B.

Task types are grouped within Activity Groups. Sterling Selling and Fulfillment Foundation has predefined Activity Groups that enable you to easily define a set of task types that share some common characteristics with other tasks that belong to the same Activity Group.

Note: You cannot add, delete, or modify Activity Groups. However, you can add, delete, and modify Task Types within these Activity Groups.

Each Activity Group has an associated group of activities. For example, the Outbound Picking activity group consists of tasks pertaining to picking, such as picking batches, picking items, and picking orders.