You can create a new cancellation reason that is based
on an existing one.
About this task
To create a new cancellation reason based
on an existing one:
Procedure
- From the menu bar, choose Applications >
Distributed Order Management. The Distributed Order Management tree
displays in the side panel.
- From the Distributed Order Management tree,
choose VAS > Cancellation Reasons. The Cancellation Reasons window
displays in the work area.
- Select the applicable cancellation reason
and choose the Save As icon. The Cancellation Reason Details
window displays.
- Enter information in the applicable fields.
- Choose the Save icon.