Associate a Voice Application Instance with a Ship Node

Before you begin

Before associating a voice application with a node, ensure that the corresponding data load services and voice application instances are configured correctly. Each ship node is associated to a voice application instance. This enables the ship node to derive all the integration parameters from the voice application instance.

Perform the following steps to associate a voice application instance with a ship node:

Procedure

  1. Launch the Applications Manager. From the menu bar, navigate to Applications > Warehouse Management
  2. From the tree in the application rules side panel, double-click Task Management.
  3. The tree is expanded. Double-click Voice Integration, and double-click Associate Voice Application.
  4. The Associate Voice Application Instance window is displayed. Enter information in the applicable fields, and click Save.

Results

The following table describes the fields in the Associate Voice Application Instance dialog box.

Field Description
Voice Application

Select the appropriate voice application from the drop-down list.

Voice Application Instance

From the drop-down list, select the voice application instance that you want to associate with the ship node.

Note: The voice application Instance drop-down list is populated based on the voice application that is selected. The drop-down list displays all the voice instances corresponding to the selected voice application.

Note: When you create a new node from an existing node using the Copy Node functionality, the Sterling Warehouse Management System will not associate the Voice Application instance to the new node. In order to enable voice in the new node, you must manually configure voice-related configuration as explained in the following topics:
  • Create a Voice Application
  • Create a Voice Application Instance
  • Create a Voice Workflow