Configuring backroom pick rules
You can configure the rules that control the backroom pick
process, only at the store level.
Manage backroom pick shortage resolutions
During backroom pick, if there is a shortage in the quantity
of the products that must be picked, a store associate can select
a shortage resolution to proceed further. Using the Sterling Business Center,
you can add, modify, and delete shortage resolutions for backroom
pick. You can configure backroom pick shortage resolutions only at
the enterprise level.