You can delete an existing Customer Level using the Level
screen.
Procedure
- Navigate to the Level screen.
To navigate to the Level screen, perform the following steps:
- Log in to Sterling Business Center as an Enterprise Administrator.
- From the System Setup Home page,
expand the Customer Definitions menu, and then
click Customer Levels .
The
Level screen is displayed. Existing Customer Levels, if any, are displayed.
- In the Level screen, click the Customer Level you want
to delete and then click the Delete button.
A confirmation message is displayed.
- Click Yes to delete the Customer
Level.
Note: When you delete Customer Level from Sterling Business Center and
it is being used in Sterling Field SalesCommerce Call Center,
then the Code Value is displayed in place of the value entered in
the Short Description in Sterling Field SalesCommerce Call Center.