After modifying a routing guide line, routing
guide line records are not retrieved on a search.
Problem
If you modify a routing guide line,
save your changes, and then search for all routing guide lines, the
system does not retrieve any records unless the Configurator is restarted.
Solution
To resolve this out-of-memory issue:
- In the Java Control Panel, set the JVM-specific argument to 128m
or more, depending on the use case (for example,-Xms to
256m).
- Close and then reopen the Java Control Panel to ensure that the
JVM-specific argument has been saved correctly.
- Navigate to General > Settings > Delete Files in
the Java Control Panel. In the Java Console, delete the cache by entering x until
the prompt "Clear Classloader cache ... completed" appears.
- Close the Configurator and Internet Explorer.
- Restart the Configurator.