You can create an appointment failure reason.
About this task
To create a appointment failure reason:
Procedure
- From the menu bar, choose Applications >
Distributed Order Management. The Distributed Order Management tree
displays in the side panel.
- From the Distributed Order Management tree,
choose VAS > Appointment Failure Reasons. The Appointment Failure
Reasons window displays in the work area.
- Choose the Create New icon. The Appointment
Failure Reason Details window displays.
- In Appointment Failure Reason, enter the
failure reason as you want it to appear throughout the system.
- In Short Description, enter a brief description
of the appointment failure reason.
- In Long Description, enter a more detailed
description of the appointment failure reason.
- Choose the Save icon.