Navigating a search screen
About this task
To navigate to the search screens:
Procedure
From the navigation bar, choose Reverse Logistics > Return Console. Initially, the
Return Service Request Search By All Attributes - You can search for service requests by all attributes in this screen.
screen displays. Select the applicable search view from the Views drop-down list.
Enter information in the applicable fields.
Click Search. The search results display in the
Service Request List
screen.
Parent topic:
Performing a return service request