Performing a GUI-based Launchpad installation

This method of installation uses IBM Launchpad and requires a Web Browser. It provides a graphical, IBM Installation Manager wizard. If you have not yet downloaded IBM® Installation Manager, Launchpad will check for this and automatically offer to download Installation Manager for you.

Before you begin

If you are upgrading from a previous release, stop any running instances of the previous installation.

Procedure

  1. Close all open programs and any command prompt windows.
  2. From the folder location of your downloaded product files, or if you are using a DVD, from the folder location that your inserted DVD opens to, enter the following command:
    • Double-click on the launchpad.exe file, which launches the IBM Installation Manager and begins the installation of the IBM Sterling Order ManagementIBM Sterling Configure, Price, QuoteIBM Call Center for Commerce software.
    • Before you execute launchpad.sh, you must first do the following:
      1. Ensure that launchpad.sh has execute permission. In the directory where launchpad.sh is located, enter the following commands:

        chmod +x launchpad.sh
        chmod +x launchpad/*.sh

      2. Export your browser location using the following command:

        export BROWSER=/usr/bin/mozilla

        You can replace /usr/bin/mozilla with the path to whatever browser you prefer.

      Now you can double-click on launchpad.sh or issue the ./launchpad.sh command, which starts the Launchpad, opens the IBM Installation Manager, and begins the installation of the IBM Sterling Order ManagementIBM Sterling Configure, Price, QuoteIBM Call Center for Commerce software.

  3. Select the language in which you want to install.
  4. Select the link to install the IBM Sterling Order ManagementIBM Sterling Configure, Price, QuoteIBM Call Center for Commerce software. Note that you can also select the link to the IBM Knowledge Center, which contains all of the documentation.
  5. Review the installation packages to be installed.
  6. Review and accept the license agreement.
  7. Accept the default location for the shared resources directory, or browse to a new location.
  8. Accept the default location for Installation Manager directory, or enter a different location.
  9. Review and accept the package group to be installed and the installation directory, or browse to a new location.
  10. Select the languages for which you want to install the IBM Sterling Order ManagementIBM Sterling Configure, Price, QuoteIBM Call Center for Commerce language pack translations.
    Note: By default, the English language is selected.
  11. Select the appropriate features to install. More information about each feature is provided under Details.
    Note:
    • 1. By default, the Product Files feature is selected.
    • 2. Enable Upgrade - select if you are upgrading from a previous release or if you are doing a new installation, but want to apply DDL manually after installation. Upgrades can be done only in the same deployment model.
    • 3. Install Reference Implementation - this option is supported only for nonsharded environments.
  12. In the Deployment Mode screen, select any of the following options:
    • Production - Select this option if you are planning to install and deploy the IBM Sterling Order ManagementIBM Sterling Configure, Price, QuoteIBM Call Center for Commerce application on the production environment.
    • Non Production - Select this option if you are planning to install and deploy the IBM Sterling Order ManagementIBM Sterling Configure, Price, QuoteIBM Call Center for Commerce application on the staging or non production environment.
  13. Browse to the location of the JDK home directory. By default, the option to copy JDK to your installation directory is selected. If you do not want to copy JDK to your installation directory, clear the check box. Copy the following jars to the <JAVA_HOME>/jre/lib/endorsed directory:
    • serializer.jar
    • xalan.jar
    • xercesImpl.jar
    • xml-apis.jar

    These jars are included in the IBM Sterling Order ManagementIBM Sterling Configure, Price, QuoteIBM Call Center for Commerce software installer image.

    Note: If the endorsed directory is not present in <JAVA_HOME>/jre/lib, create a new directory and name it endorsed. Copy the jars to the endorsed directory, and proceed with your installation.
  14. Select your database vendor Oracle or DB2® from the list. Then enter the information for the remaining database fields.
    • Database user name
    • Database password
    • Confirm database password
    • Database catalog name
    • Database host name (or IP address)
    • Database port number
    • Database schema name
      Note: The default schema names are always the same as the user name, except that the schema names are all uppercase.
    • Database driver jars - Click Add Jars to browse to the JDBC driver file for Oracle or DB2. Repeat to add the license file for DB2 (if required).
    You can test the connection to the database by clicking Validate Connection. If a message saying the connection failed is displayed, verify the information you entered in all fields and try validating again.
  15. On the Database Details screen:
    • If using DB2, choose whether to use multibyte support.
    • If using Oracle, there are no additional database properties to configure; click Next.
  16. Enter the ADDITIONAL_ANT_JAVA_TASK_ARGS and ADDITIONAL_ANT_COMPILER_TASK_ARGS memory parameter settings for your operating system.
  17. Click Install to start the installation. A progress bar is displayed at the bottom of the screen.
  18. When the installation is complete, a status screen is displayed. Click Finish. You can also view the installation log from this screen.
    Note: If the installed_data directory is not removed by the post installation cleanup process, you can delete it. It is only used for installation.
  19. Exit Installation Manager.
  20. Continue to post-installation tasks and configuration procedures that you must complete before running the IBM Sterling Order ManagementIBM Sterling Configure, Price, QuoteIBM Call Center for Commerce software.