You can set up other value-added services rules.
About this task
To set up Value-Added Services other rules:
Procedure
- From the menu bar, choose Applications >
Distributed Order Management. The Distributed Order Management tree
displays in the side panel.
- From the Distributed Order Management tree,
choose VAS > VAS Process > VAS Rules. The VAS Rules Details
window displays in the work area.
- Enter how many hours in advance you need
to consolidate product lines to the work order before the appointment
date. A lead time zero (0) is equivalent to 12 a.m. the next day and
excludes all work orders whose first appointment is on the current
date. Negative numbers can be entered in this field to apply the rule
to the current date. For example, -24 corresponds to 12 a.m. of the
current date. -12 corresponds to 12 p.m. (noon) of the current date.
- Check the box in the Automatically remove
association between product and delivery service lines field if you
want the system to automatically remove the association between product
and delivery service lines in a work order.
Note: However, even if the Automatically remove association
between product and delivery service lines is selected, the association
will be removed only when the corresponding product line or delivery
service line is removed from the work order.
Note: If
the product line is removed from the work order, the association to
the corresponding delivery service will also be removed.
Note: If the delivery service line is removed from the work
order, the associations to all the product lines that are associated
with the delivery service line will be removed.
- Select the Allow appointment date change
to an earlier date after schedule check box if you want to reschedule
an appointment for a product line that requires delivery and that
has already been scheduled after taking an appointment, to an earlier
date.
- Choose the Save icon.