The Tasks Summary screen displays the tasks that are to be completed within a specific time frame, which is typically the current day, or the time selected in your search criteria. If there are tasks that are not yet complete, these tasks also display.
This screen enables you to quickly determine what work is being done and which tasks are at risk. The details display as data within a graph and also within a table as more granular details.
Task
Summary The Task Summary graph displays a summary of all the available tasks. The graph displays the following information:
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Fields | |
# Of Users Logged In | The number of users currently logged in. Click this link to view the User List, which displays a list of available users. |
Current Time | The current time. |
End Of Day | Midnight of the present day. |
Task Type | The task type. Click this link to view the Task Summary By Zone screen. |
Name | The name of a task type. |
Open Tasks | The number of tasks that are open, which includes the following
states:
Click this link to view the Task Summary By Zone screen, which displays a breakdown of open task summaries. |
# Tasks At Risk Of Delay | The number of tasks at risk of delay. This is estimated based on finish time of tasks, the number of users working on the task type, standard rate, and current time. |
Standard Rate | The standard rate of work, or the number of tasks per hour. |
Effort (Hrs) | The amount of effort in hours. Effort equals the Open Tasks divided by the Standard Rate. |
# Logged In / Available Users | The number of people logged in who possess the skills required
to perform the task at hand. The first number indicates how many people
are currently performing the task. The second number indicates the
total number of people capable of performing the task, including those
who are currently performing the task. For example, 3/5 indicates that five people are capable of performing a specific task type; three of those five people are currently performing that task type. Click this link to view the User List screen, which displays a list of available users. |
Past Due | The number of tasks that should have been completed but are still open. |
# Batches | The number of batches open for this task type. |
Completed Tasks | The number of completed tasks. |