Supported Voice Pick Use Cases

The Sterling Warehouse Management System has provided an out-of-the-box PICKING workflow to support order picking in a warehouse. This out-of-the-box workflow does not, however, support other warehouse execution processes, such as retrieval, replenishment, putaway, batch pick, item pick, and more. The PICKING workflow supports the use cases described in the subsequent tables in this section. The use cases are classified based on the following governing factors:

The following table lists the use cases that are governed by task type.

Use Case Supported Description
Activity Yes Only order pick (outbound picking) is supported.
Pick into Equipment Yes Inventory can be picked into an equipment.
Pick into Case Yes Inventory can be picked into a case. It can either be a new case, or an existing one.

Note: A case is identified by the last five digits. For a new case, an out-of-the-box YNWTargetContainerForVoicePick barcode type converts those 5 digits into a valid Case ID.

Pick into Pallet Yes Inventory can be picked into a pallet. It can either be a new pallet, or an existing one.

Note: A pallet is identified by the last five digits. For a new pallet, an out-of-the-box YNWTargetContainerForVoicePick barcode type converts those 5 digits into a valid Pallet ID.

Apply License Plate while Picking No A user can not apply reprinted license plates when picking.
Allow Over Picking Yes A user can pick more than the suggested task quantity.

Note: Over Picking is not allowed for serial-tracked inventory.

Pack while Pick No A user cannot perform packing activity while picking.
System Driven Yes The system will suggest one task at a time.

However, the user is given the option to filter the tasks by Task Type and Zone criteria.

User Driven No The system will not allow the user to select a task from a set of tasks. However, tasks can be filtered by Task Type and Zone criteria.
Multi-Step Execution No After the task is completed at the staging location, the Sterling Warehouse Management System creates a subsequent putaway task type. The PICKING workflow does not support execution of the putaway tasks.

In order to execute the putaway task, a different workflow that supports putaway task execution is required. Putaway workflow is not provided out-of-the-box by the Sterling Warehouse Management System.

The following table lists the use cases that are governed by item attributes.

Use Case Supported Description
Serial Capture Yes Serial is identified by the last five digits. It is assumed that no location will have two serials with the same last five digits.

Note: A task with a requested serial will not be suggested for voice pick. In such a scenario, the status of the task will change to HELD with a default reason text specified against it.

Tag Capture Yes Item Tag identifiers are captured for tag-tracked items.

Note: A task with a requested tag will not be suggested for voice pick. In such a scenario, the status of the task will change to HELD with a default reason text specified against it.

Time-Sensitive Items Yes/No The ShipByDate and ExpiryDate are not captured for time-sensitive items. The status of the task will change to HELD with a default reason text specified against it.

However, if a location has only a unique ship-by-date inventory, or if the item is serial-tracked, the time-sensitive items can be picked up using this workflow.

FIFO Yes Voice-based tasks to be allocated in the order of first in first out (FIFO).

The following table lists the use cases that are governed by inventory.

Use Case Supported Description
Picking Loose Inventory from Location Yes A user can pick loose inventory from a location.
Picking Inventory from Break Case Yes A user can pick partial inventory from a case.
Picking Inventory from Full Case Yes A user can pick a full case.
Picking Inventory from Break Pallet Yes A user can pick partial inventory from a pallet.
Picking Inventory from Full Pallet Yes A user can pick a full pallet.
Picking Vendor Managed Inventory No To perform voice-based picking tasks, the Sterling Warehouse Management System considers inventory that is owned by an enterprise. Inventory owned by consumable organizations for the enterprise is not considered for voice-based picking tasks.

The following table lists the use cases that are governed by exception.

Use Case Supported Description
Skip Task Yes A user can skip the suggested task by passing the SKIP exception code.
Hold Task Yes A user can put a task on hold for a certain quantity.
Suggest Alternate Pick Location Yes A user can request for an alternative pick location.
Freeze On Variance Yes A user can mark the original source location for picking as Frozen.
Mark Target Location As Full No Deposit exceptions are not supported because this is not supported by Voxware.
Freeze For Putaway No Deposit exceptions are not supported because this is not supported by Voxware.
Suggest Alternate Deposit Location No Deposit exceptions are not supported because this is not supported by Voxware.
Deposit into Pallet No Target Location Override is not supported.
Allow Partial Deposit No Deposit exceptions are not supported bacause this is not supported by Voxware.

Notes: