Collection details

You can view collection details associated with an return.

Refer to the Return table for more information about field descriptions of the return header panel seen in this screen.

Table 1. Collection details screen, collection details
Fields Description
Total Collected The amount of credit collected.
Total Invoiced The amount the Buyer account has been debited or charged.
Total Refunded The amount that has been refunded on the return.
Return Invoiced Amount The amount that has been invoiced for a return charge for an return.
Total Cancelled The amount for which cancellation has been done on return lines on an return.
Funds From Return The total funds that can potentially be transferred from the return that originated the exchange.

The funds from the return are broken down as follows:

  • Total Transferred: The total of the funds that have been transferred from the return.
  • Pending Transfer: The total of the funds that have not yet been transferred from the return.
Note: This field is only displayed for exchange orders.
Table 2. Collection details screen, invoice collection information
Fields Description
Invoice # The invoice number.
Invoice Date The date and time that the invoice was created.
Amount Collected The amount that has currently been paid towards the invoice.
Total Invoice Amount The total amount of the invoice.

There are two views in this screen. One is the Charge and Authorization Summary View and the other is the Advanced Collection Details. Use the drop-down menu to select either one of the option. In the Charge view only the transaction types CHARGE related details would be available. If you want to view the adjustments due to refunds, change of prices, choose the Advanced Collection Detail view.

If you click on the Expand All button, the charge transaction details for each charge transaction are expanded. If you click on the Collapse All button, the charge transaction details for each charge transaction are collapsed.

The following Collection Summary panel provides field descriptions for both the views.

Table 3. Collection details screen, collection summary
Fields Description
Date The date that authorization/charging or adjustments was carried out.
Transaction Type The transaction type for which the payment authorization or charge was carried out.

When you expand the transaction types the following payment information can be viewed:

The transaction type in the case of advanced collection details are: Adjustments, Change Price etc.,

Open Order The remaining amount to be collected on the return.
Authorized The amount that has been authorized.
Pre Settled Amount The amount that has been pre-settled.
Invoiced The amount that is owed by the Buyer to the Enterprise.
Collected The amount collected on the transaction.
Pending Execution The amount that is pending authorization.
Status Indicates if the collection is still OPEN, CHECKED or CLOSED.
Table 4. Customer account information expanded
Fields Description
Payment Type The payment type.
Customer Account # The customer account #.

If encryption is turned on, this field displays only the last four digits of the customer account number, unless you have the necessary permissions.

Customer PO # The purchase order number placed for the return.
Payment Reference #1 This field can be customized as needed.

If encryption is turned on, this field displays only the last four digits of the Payment Reference number, unless you have the necessary permissions.

Payment Reference #2 This field can be customized as needed.
Authorization ID The authorization ID necessary to begin authorization of the credit card.
Authorization Expiration Date The date the payment must be collected by before the amount has to be manually authorized again.
Pending Execution Amount The amount that is pending authorization.
Authorization Code The authorization code.
Authorization AVS AVS Authorization code.
Authorization Message Authorization message.
Table 5. Credit card information expanded
Fields Description
Payment Type The payment type i.e. credit card.
Credit Card # The credit card number. If encryption is turned on, this field only displays the last four digits of the credit card number if you do not have the necessary permissions.
Expiration Date The expiration date on the credit card.
Credit Card Type The type of credit card, such as VISA or MasterCard.
Name on Card The name exactly as it appears on the card.

Note: The field can be encrypted, if the user does not have permission to view the name.

Authorization ID The authorization ID necessary to begin authorization of the credit card.
Authorization Expiration Date The date the payment must be collected by before the amount has to be manually authorized again.
Pending Execution Amount The amount that is pending authorization.
Authorization Code The authorization code.
Authorization AVS AVS Authorization code.
Authorization Message Authorization message.
CVV Authorization Code CVV Authorization code.
Table 6. Stored value card information expanded
Fields Description
Payment Type The payment type i.e. gift card.
Stored Value Card # The stored value card number. If encryption is turned on, this field only displays the last four digits of the stored value card number if you do not have the necessary permissions.
Payment Reference #1 This field can be customized as needed.

If encryption is turned on, this field displays only the last four digits of the Payment Reference number, unless you have the necessary permissions.

Payment Reference #2 This field can be customized as needed.
Payment Reference #3 This field can be customized as needed.
Authorization ID The authorization ID necessary to begin authorization of the credit card.
Authorization Expiration Date The date the payment must be collected by before the amount has to be manually authorized again.
Pending Execution Amount The amount that is pending authorization.
Authorization Code The authorization code.
Authorization AVS AVS Authorization code.
Authorization Message Authorization message.
Table 7. Payment type information expanded
Fields Description
Payment Type The payment type i.e. check.
Payment Reference #1 This field can be customized as needed.

If encryption is turned on, this field displays only the last four digits of the Payment Reference number, unless you have the necessary permissions.

Payment Reference #2 This field can be customized as needed.
Payment Reference #3 This field can be customized as needed.
Authorization ID The authorization ID necessary to begin authorization of the credit card.
Authorization Expiration Date The date the payment must be collected by before the amount has to be manually authorized again.
Pending Execution Amount The amount that is pending authorization.
Authorization Code The authorization code.
Authorization AVS AVS Authorization code.
Authorization Message Authorization message.