Overall return charges

You can view the header level charges of an return.

Refer to the Return table for more information about field descriptions of the return header panel seen in this screen.

Table 1. Charge category
Fields Description
Charge Category The name of the charge category.
Charge Name The name of the charge.
Charge Amount The amount of charge applied at the header level.

Overall Return Taxes - You can view the header level tax information associated with a return.

Refer to the Return table for more information about field descriptions of the return header panel seen in this screen.

Table 2. Return taxes screen, taxes
Fields Description
Charge Category The charge category associated with the tax.

Important: You must associate a return header level tax with a charge. Otherwise, it is calculated as 0.

Note: You cannot apply a return header level tax to a price value.
Charge Name The charge name associated with the tax.

Important: You must associate a return header level tax with a charge. Otherwise, it is calculated as 0.

Note: You cannot apply a return header level tax to a price value.
Charge Amount The charge amount that is taxed.
Tax Name The name of the tax. For example, International Tax.
Tax Percentage The percentage of tax applied to the header price.
Tax Amount The amount of tax applied to the header level.

This drop-down displays all return charges and discount charges. Consult your system administrator to determine which charges should be used as return charges.

Table 3. Remaining charges
Fields Description
Charge Category The name of the charge category. Select the appropriate charge category from the drop-down list.
Charge Name The name of the charge. Once you select the charge category, this field is populated with a drop-down list. Select the appropriate charge name.
Charge Amount The amount of charge applied at the header level.

Click Save after making changes to the charges panel to update the remaining return charges. The Return Modification Reason screen appears. Enter the appropriate reason code and text, and click OK.