Hot Fix Release Notes
	Product	Sterling Call Center and Sterling Store, 8.5
	Date	Tuesday, May 24, 2011
List of Defects Addressed
Hot Fix ID	8.5-HF39
Defect ID	245673
Case ID	00303561
    Description	When a user attempts to take an appointment for a slot and if the user’s locale translates the time to 12:00 AM on the server, the system throws a capacity reservation failed error message.
Defect ID	245746
Case ID	00305146
 Description	A user is not able to view the delivery instructions after delivering an item.

 Solution: The application has been enhanced. A new "View Instructions" hyperlink has been added to the pnlRightSideHeaderDetails composite. By default the hyperlink is not displayed on the screen. To display the hyperlink a user must not allow modification of instructions for items that are in the delivered status. The following table provides the requisite information:

Screen	Layout Changed	Wizards Impacted	Form ID	
Change Service Appointment	A new "View Instructions" hyperlink has been added to the pnlRightSideHeaderDetails composite.	
All Order Entry Wizards	com.yantra.pca.ycd.rcp.tasks.common.deliveryFulfillmentSummary.screens.YCDDeliveryFulfillmentSummaryWorkOrderPanel	

        Defect ID	245973
Case ID	00307997
 Description 	In the Store Order Management a user is not able to confirm the return order without exchange order, if the user attempts to confirm the return order without an exchange order with item in hand, the system throws an “Invalid line to Receive" or "Template not Found" error message. 
Hot Fix ID	8.5-HF38
        Defect ID	239165
Case ID	00266958
 Description 	The Store Order Management application displays the Exception Type in a tab instead of displaying the Exception Type description.
Defect ID	244686
Case ID	00297616
Description	When a user performs the following sequence of actions, the Notes pop-up window does not get expanded:
1.	Navigates to the ‘Create: Add Items” screen and adds an item to the order.
2.	Opens the ‘Order Line Notes’ pop-up window to add a note.
3.	Clicks “Expand All Notes” hyperlink to expand the Notes pop-up window.
        Defect ID	244903
Case ID	00298578
 Description 	The Jasper Report prints does not honor logged in user locale while formatting the dates and numbers.
Defect ID	244920
Case ID	00292816
Description	When a user performs the following sequence of actions, the getSurroundingNodeList API does not populate the store:
1.	Logs in to the Sterling Call Center and Sterling Store Configurator.
2.	Navigates to the “Store pick up Rule” screen and checks the following options:
•	Display Availability quantity on Store
•	Display Nearby Stores Availability Panel In Store Mode
3.	Logs in to the Sterling Call Center and Sterling Store applications.
4.	Searches for an item.
5.	In the availability panel, enters a ZipCode for PostalCode option.
6.	Clicks the “View Store’ hyperlink.

        Defect ID	244929
Case ID	00297814
 Description 	The status displayed on the “Return Summary” screen is not localized.
        Defect ID	244960
Case ID	00297811
 Description 	For an exchange order in a return-exchange scenario the ‘Item Description’ field is not localized, in the following screens:
•	Appointment Summary
•	Manage Service Groupings 
•	Choose Appointment 
        Defect ID	244985
Case ID	00300587
 Description 	If an item has an alternate ordering UOM, an inconsistent or incorrect unit price or UOM is displayed in the Store Order Management and Sterling Call Center and Sterling Store applications during the order capture process.
Hot Fix ID	8.5-HF37
        Defect ID	223837
Case ID	00129121
 Description 	The application must provide additional appeasement options.
Solution: The following new appeasement offer types have been introduced:
•	VARIABLE_PERCENT_FUTURE_AMOUNT_ORDER - Passes the user entered values to the YCDSendFutureOrderCustomerAppeasementUE user exit. This enables the user to enter the percentage amount in the text box.
•	VARIABLE_FUTURE_AMOUNT_ORDER - Passes the values to the YCDSendFutureOrderCustomerAppeasementUE user exit. This enables the user to enter dollar currency in the text box.
•	VARIABLE_PERCENT_AMOUNT_ORDER- Creates an invoice for the requested amount. This enables the user to enter the percentage value.
Note: In the output of the YCDGetAppeasementOffersUE user exit the user must set the values of following variables at the AppeasementOffer element:
•	IsVariablePercentOffer - Y or N
•	IsVariableFutureOrderOffer - Y or N
•	IsVariableFuturePercentOrderOffer - Y or N
•	TotalToConsider - For all the variable percent type offers the application client calculates the actual dollar currency as per this value.

Defect ID	243481
Case ID	00249410
 Description	While closing an alert, the alert notes must be automatically logged.

Solution: The application has been enhanced. A new check box, "chkSaveNoteOnOrder" has been added inside the pnlNotesHolder composite. If an alert is created for an order, as a default this check box is selected. When a user clicks the “Confirm” radio button, the notes will be added to an order. The following table provides the requisite information:

Screen	Layout Changed	Wizards Impacted	Form ID	
Close Alert screen	A new check box, "chkSaveNoteOnOrder" has been added inside the pnlNotesHolder composite.	
YCDCloseAlertWizard	com.yantra.pca.ycd.rcp.tasks.closeAlert.wizardpages.YCDCloseAlertWizard	

Defect ID	244883
Case ID	00298495
Description	When a user performs the following actions, the “Shipment Details” screen is not properly loaded:
1.	Navigates to the “Advanced Shipment Search” screen.
2.	Searches for the shipment that is eligible for backroom pick and does not open the shipment.
3.	Navigates to the “Quick Access” screen and clicks the “Backroom Pick” related task.
4.	Enters the shipment number.
5.	Navigates back to the “Advanced Shipment Search” screen and opens the same shipment that is eligible for backroom pick.

Hot Fix ID	8.5-HF36
        Defect ID	242671
Case ID	00286129
 Description 	In the “Related Items” pop-up window the Item column cannot be resized.
        Defect ID	243111
Case ID	00288615
 Description 	When a user attempts to delete a draft return and exchange orders that are associated with a workorder, the system throws an “Update failed” error message.
Defect ID	244253
Case ID	Internal
Description	When a user performs the following actions, the system is not able to select the DS option when there are multiple DS Lines in one appointment:
1.	Creates an order with 2 product lines and associates each line with a DS line.
2.	Navigates to the “Appointment” screen.
3.	Clicks “Manage Service Options” hyperlink.
4.	Selects an option and clicks “Confirm”.
Hot Fix ID	8.5-HF35
Defect ID	241471
Case ID	00271936
Description	When a user performs the following actions, one of the order lines are not displayed in the “Fulfillment Summary” screen:
1.	Creates a sales order with 3 order lines, such as A, B and C.
2.	Creates a shipment for the sales order.
3.	Navigates to the “Create Return” screen.
4.	Creates a return for all the order lines.
5.	Clicks “Next” and assigns reason code in the "Return Reason" screen.
6.	Implements the YCDGetReturnMethodUE user exit, so that it returns Node1 for Line1, Node2 for Line2, and Node1 for Line3.
7.	Navigates to the "Return Fulfillment Summary" screen and clicks the ‘Select All’ button.
8.	Clicks the ‘Customer Can keep’ button.
9.	Again clicks the ‘Select All’ button and clicks the ‘Change to Shipping’ button.

Defect ID	242950
Case ID	00287518
Description	When a user performs the following actions, the system displays a blank screen:
1.	Creates a return order and applies a line level hold on the return line.
2.	Navigates to the “Return Order Summary” screen and opens the line summary for the return line. 
3.	Clicks on ‘hold’ icon in the “Line Summary” screen. The “Hold” screen is displayed.
4.	Clicks the ‘Esc’ button or closes the “Hold” screen.
Defect ID	243063
Case ID	Internal
Description	When a user performs the following actions, the system displays a blank screen:
1.	Ensures that a return order with at least one order line has unresolved hold.
2.	Navigates to the “Return Order Summary” screen and opens the line summary for the return line.
3.	Clicks the ‘hold’ icon in the “Line Summary” screen. The “Hold” screen is displayed.
4.	Clicks any related task.

Solution: The application has been enhanced. Only the "Return Order Summary" related task is displayed. On clicking this task, the “Return Order Summary” screen is displayed.
A new task "YCD_TASK_RETURN_HOLDS" has been added to open the View or Remove Holds screen for the Return Order or Order Line. This task is associated to "Return Order Holds" permission, permission id "SOPSOM0415" for SOM and "ycdRCP3415" for COM.
Defect ID	243114
Case ID	00287374
Description	When a user performs the following actions, the currency symbol is not displayed in the “Line Summary” screen:
1.	Opens the “Line Summary” screen for a sales order line. 
2.	Ensures that the sales order line has line level holds.
3.	Clicks the ‘hold’ icon. The “Hold” screen is displayed. 
4.	Closes the “Hold” screen.
5.	Again, navigates to the “Line Summary” screen.
        Defect ID	243138
Case ID	00288128
 Description 	In the “Fulfillment Summary” screen, a user cannot modify the preferred pick up date for the order lines that are beyond the scheduled status.

Hot Fix ID	8.5-HF34
Defect ID	241798
Case ID	00281045
Description	When a user performs the following actions, an item does not get added:
1.	Creates a blind return.
2.	Navigates to the “Return Reason” screen and selects the ‘Exchange Order Required’ option.
3.	Clicks “Next”.
4.	Adds a new item for the exchange order and clicks “Next”.
5.	Clicks “Previous”. 
6.	Extends the “Add Item” screen to add a new item using the YCDExtensionUtils.addToOrder utility.
7.	Attempts to add an item using the YCDExtensionUtils.addToOrder utility.
Hot Fix ID	8.5-HF33
Defect ID	240758
Case ID	00253606
Description	When a user performs the following actions, the product quantity does not get reserved:
1.	Ensures that there are 10 capacity available. Each product quantity is capable of taking 4 capacity.
2.	Logs in to the Sterling Store application.
3.	Creates a sales order.
4.	Confirms the sales order with one product item for delivery, which will consume 4 capacity.
5.	Adds a new product line and proceeds. 
6.	Consolidates the work order and proceeds to the “Appointment Summary” screen.
The product quantity does not get reserved and even the 4 extra capacity allocated is not reserved. Also, the system does not throw an error or warning message, that it is mandatory to take an appointment.

Solution: The application has been enhanced, the GetOrderFulfillmentDetails API will compare the RequestedQuantity with AllocatedQuantity for every WorkOrderAppointment. If the AllocatedQuantity < RequestedQuantity, then the system will set ErrorMessage="APPOINTMENT_TO_BE_RETAKEN" for that work order. 
The user will be redirected to the “Appointment” screen and the message "This appointment needs to be rescheduled." will be displayed. And the user will not get permission to complete the order modification or creation without taking the appointment.

        Defect ID	240933
Case ID	00276589
 Description 	When a user creates a large number of stores, then while creating an order, the “More Stores “ pop-up window expands on selection of node(s).

Hot Fix ID	8.5-HF32
        Defect ID	239428
Case ID	00264232
Description	When a user performs the following sequence of actions and clicks the ‘Apply’ button in the “More Stores” pop-up window, the ship node for an order line cannot be retrieved in the extension behavior class:
1.	Creates an order with multiple order lines.
2.	Navigates to the “Change Fulfillment Options” screen.
3.	Selects the multiple order lines and opens the “More Stores” pop-up window.
Solution: In the “More Stores” pop-up window a new "OutputElem" model has been added. The model contains the ship node value for each order line.
Defect ID	239576
Case ID	00268281
Description	When a user performs the following sequence of actions, the system throws an invalid order error message:
1.	Clicks the “Create Return” hyperlink.
2.	Creates a return for a sales order.
3.	Selects the ‘Exchange Order Required’ check box and ‘Include on exchange Order’ check box and navigates to the “Payment Summary” screen.
The exchange order is created.
4.	Navigates back to the “Return Reason” screen and clears the ‘Exchange Order Required’ check box and navigates toward the “Payment Summary” screen.
5.	Clicks “Next’ button in the “Fulfillment Summary” screen.
Defect ID	239579
Case ID	00262690
Description	When a user performs the following sequence of actions, the "Cancellation of Exchange Order not required" radio button is not hidden in the “Exchange Cancellation” screen:
1.	Creates a return order along with an exchange order.
2.	Clicks the ‘Cancel Return’ related task and proceeds with return cancellation. The “Exchange Cancellation” screen is displayed.
3.	Hides the "Cancellation of Exchange Order not required" radio button using the extensibility tool.
Hot Fix ID	8.5-HF31
Defect ID	236141
Case ID	00244490
Description	When a user performs the following sequence of actions, the system throws an "Invalid Line" error message:
1.	Selects a sales order that has 4 order lines. 
2.	Performs “Create Return” and selects 2 order lines. 
3.	Enters the Return Reason and clicks “Next”.
4.	Navigates to the “Fulfillment Summary” screen. The return order is in the ‘Draft’ status.
5.	Navigates to the Return Reason page and clicks the “Remove Line” hyperlink.
6.	Clicks “Next”.
        Defect ID	237184
Case ID	00186319
 Description 	The Sterling Store application must also provide the ability to search for the availability of an Item by address on the “Item Details” screens.
Solution: The following rules are provided:
•	‘Display  Nearby Store Availability Panel In Store Mode’ radio button - If the user selects this option the same Availability panel that is displayed in the Call Center mode is displayed in the Store mode.
•	‘Do not 'Display  Nearby Store Availability Panel In Store Mode’ radio button - If the user selects this option a separate Availability panel is displayed in both Store mode and Call Center mode.
•	'Display Available Quantity On Alternate Stores Popup' Check Box - If this checkbox is selected, the Sterling Store application displays quantity instead of the available dates in the Alternate Store pop-up window.

        Defect ID	237878
Case ID	00248527
 Description 	In the “Order summary” screen, a user is not able to hide the Item ID column in the completed Order Lines table.
        Defect ID	238862
Case ID	00222620
 Description 	For a Stand Alone Provided Service item, when a user clicks the ‘Item ID’ hyperlink in the “Add Item” screen, the “Service Item Details” screen is displayed. But, the ‘Create Order’ or ‘Add to Order’ buttons are not displayed in the “Service Item Details” screen.
Defect ID	239052
Case ID	00257556
Description	When a user performs the following sequence of actions, the charge names displayed are not localized:
1.	Creates an order for an item with some line charges.
2.	Logs in to the Sterling Store application as a localized user.
3.	Opens the order and the order line summary.

Hot Fix ID	8.5-HF30
        Defect ID	234606
Case ID	00239149
 Description 	The “Customer Can Keep” button is displayed in the “Fulfillment Summary” screen even if the value of the ‘IsReceiptExpected’ attribute is returned as "Y”. 
Solution: The getReturnMethod API returns "N" as the default value for the IsReceiptExpected attribute.
Defect ID	236562
Case ID	00212658
 Description	When a user performs the following sequence of actions, a draft order does not get deleted:
1.	Navigates to the “Create Return” screen.
2.	Searches for an item and creates a return without an order.
3.	Creates an exchange order.
4.	Clicks “Next”. 
5.	Navigates to the “Add Item” screen.
6.	Adds an item and closes the “Add Item” screen, the Save or Discard or Cancel or Delete pop-up window is displayed.
7.	Clicks the “Delete Draft Order” option.
Solution: The application will not call the changeOrder API for a draft exchange order in the return entry creation flow.
Defect ID	234706
Case ID	00219425
Description	The application must support SUSE Linux Enterprise Desktop 11. 
Defect ID	235963
Case ID	00243270
 Description	While performing the Return and  Exchange flow, the ‘Service Grouping Task’ button does not appear in the “Appointment”  and “Delivery Fulfillment Summary’ screens.
Solution: The ‘Service Grouping Task’ button has been exposed in the appointment screen and delivery fulfillment summary screen in the return and exchange flow.
The service grouping table has been modified to indicate whether the line is exchange or return in the return and exchange flow.

Hot Fix ID	8.5-HF29
        Defect ID	235147
Case ID	00242606
 Description 	A user is unable to select the radioBtnSelectEntireOrder or radioBtnSelectPartialOrder radio buttons on the “Select Reasons for Customer Appeasement” screen, as the target binding is not set. 
Solution: The source and target binding for the radioBtnSelectEntireOrder and radioBtnSelectPartialOrder radio buttons has been added.
       Defect ID	235970
Case ID	00243283
 Description 	The application must be enhanced to show service options for delivery lines of the exchange orders lines.
Solution: The “Manage Service Options” pop-up window will also display the service options for exchange order service lines.
Defect ID	236974
Case ID	00251960
 Description	When a user creates an order with one product item and one  provided service item each having different ShipTo address and navigates to the “Appointment” screen to view the appointments for the service line work order, the calendar does not load properly.
Defect ID	237115
Case ID	00255480
 Description 	When a user creates an order and calls the changeOrder API to set the FirstName and Lastname to a value of size greater than 40, the changeOrder API fails.
Solution: Change the length of the CUSTOMER_FIRST_NAME and CUSTOMER_LAST_NAME columns to 64.

        Defect ID	237400
Case ID	00253339
Description	When a user performs the following steps, the screen is blanked out:
1.	Logs in to the Sterling Store application.
2.	Creates a Return.
3.	Selects "Include on ExchangeOrder Flag".
4.	Selects the Return Reason and clicks “Next”.  The “Add Item” screen of exchange order is displayed.
5.	Implements  the OrderRepricingUE  user exit, and an error message is displayed.
6.	Changes the quantity of the item in the exchange Order and clicks the ‘Update Order’ radio button.
The screen is blanked out and on clicking the “Next” button the user is taken to the “Consumer” screen.
   
Hot Fix ID	8.5-HF28
        Defect ID	233191
Case ID	00230561
Description	When a user performs the following steps, the “Reship Shipment Line” hyperlink is not displayed:
1.	Logs in to the Sterling Store application.
2.	Searches for any shipped order.
3.	Opens the “Shipment Summary” for that order.
Defect ID	234018
Case ID	00237579
 Description	In the Sterling Store application, navigate to “Customer Pick: Select Items for Customer Pick: screen. In the “Please select the items to pick” table, the “copy column text” functionality is disabled.
        Defect ID	235758
Case ID	00244856
Description	When a user performs the following steps, the system throws a null pointer exception:
1.	Creates a Blind Return.
2.	Selects the lines. 
3.	Provides Return reason. 
4.	Selects “Return Method From Fulfillment Summary’ screen.
5.	In the ‘Payment Summary’ screen, enters a note in the “Notes” field.
6.	Clicks “Previous’, 
The message “Whether to Save The Date” with ‘Yes’, ‘No’, or ‘Cancel’ option is displayed.
7.	Clicks “Yes”.
The “Fulfillment Summary” screen is not displayed.
        Defect ID	235972
Case ID	00249162
Description	When a user performs the following steps, the Shipment Number, Customer Name, and the Store Notified On attributes display blank values:
1.	Logs in to the Sterling Store application.
2.	Selects the ‘Backrom Pick in In-Store’ task.
3.	Enters the Shipment Number. The ‘Shipment Details” screen displays Shipment Number and Customer Name. 
4.	Enters the item ID and tabs out.
Hot Fix ID	8.5-HF27
Defect ID	234572
Case ID	00229100
 Description	The Customer Name, Order Number, and Status fields in the “Print Pick Ticket” screen does not appear after printing.
Defect ID	234576
Case ID	00240467
 Description	When creating returns for an imported order, if the return window configured for an item contains a big number (for example, 99999), the getReturnPolicy API does not compute the dates properly.
        Defect ID	234856
Case ID	00239074
Description	When a user performs the following steps, the localized values are not displayed:
1.	Creates a user for the French locale.
2.	Logs in to the Sterling Call Center and Sterling Store application as a user created in step 1.
3.	Navigates to the “Create Customer " screen. 
4.	Selects the locale drop-down option.

Defect ID	234999
Case ID	00239054
 Description	In all the “User Management” screens, the Organization, Theme, Locale, and Menu Group drop-down options are not localized.

       Defect ID	235000
Case ID	00239058
Description 	In the “Create Alert” screen the ‘Queue’ drop-down list is not localizable.
        Defect ID	235498
Case ID	00246067
Description	When a user performs the following steps to restore a window, the "Notes" window is not displayed:
1.	Logs in to the Store Order Management application.
2.	Selects an alert to view the Alert details.
3.	In the “Alert Details” screen, selects the "Move to Queue" task from the Related Task option.
4.	In the ‘Move to Queue” screen, clicks "Find Queue" radio button. 
All the queues available are displayed along with the  "Notes" section.
5.	Clicks “Maximize” icon, the notes section disappears.
6.	Restores the window.

Defect ID	235766
Case ID	00246047
 Description	The Customer Name, Order Number, and Status fields in the “Print Pick Ticket” screen does not appear after printing.
Hot Fix ID	8.5-HF26
        Defect ID	234322
Case ID	00239060
Description	When a user performs the following steps, the Unit of Measure (UOM) for an item is displayed in English:
1.	Creates a user for the French locale.
2.	Logs in to the Sterling Call Center and Sterling Store application as a user created in step 1.
3.	Navigates to the “Create Return" screen. 
4.	Scans the item.
       Defect ID	234434
Case ID	00239607
Description 	In the “Quick Access” screen the ‘Item Search’ option by item ID does not work, when the barcode scanning is not enabled for an enterprise.
       Defect ID	234436
Case ID	00239589
Description 	When the Message panel is disabled and is enabled again after some time, the alert icon is not displayed along with the number of messages.
      Defect ID	234450
Case ID	00239129
 Description 	In the “Item Search List” screen, sorting based on the unit price does not work.
        Defect ID	234672
Case ID	00239139
Description 	In the “Exchange Order Add Item” screen the ‘Update Order’ hot key does not work for the exchange orders.

Hot Fix ID	8.5-HF25
        Defect ID	222034
Case ID	00180381
 Description 	A user is unable to remove a calendar column selectively for particular orderlines on the “Pickup Summary” screen.
Solution: Functionality has been provided to override out of the box link columns using extensibility.
        Defect ID	230616
Case ID	00222024
 Description	For return order shipments, the shipment enquiry screen must be displayed.
        Defect ID	232457
Case ID	00222143
 Description	The Change Fulfillment options page displays a pop-up window to apply the changes when a user modifies any orderline using customization.
Solution: A new action "com.yantra.pca.ycd.rcp.tasks.common.deliveryOptions.actions.YCDChangeDeliveryOptionsApplyAction" has been exposed. Users must call this action after they have modified the orderlines using customization. This action assumes that all the changes have been applied, and no intrusive messages to apply the changes are displayed.
        Defect ID	232664
Case ID	00232893
 Description	The literal “Scratch Pad” is displayed in English instead of French in the Sterling Call Center and Sterling Store client for the French locale.
        
        Defect ID	232666
Case ID	00233141
 Description	When a user performs the following steps, the Return Reason for an item is displayed in English:
1.	Creates a user for the French locale.
2.	Logs in to the Sterling Call Center and Sterling Store application.
3.	Creates a blind return for an item.
4.	Selects the return reason code from the drop-down list and navigates to the “Create Return: Summary” screen.
        Defect ID	232711
Case ID	00232211
 Description	Users belonging to teams who have access to only one organization and do not have permissions to the organization that created them attempt to create an order using the Create Order Related tasks from the consumer details screen, an incorrect enterpriseCode is set on the order.
        Defect ID	232714
Case ID	00234386
 Description	Users belonging to teams who have access to only one organization and do not have permissions to the organization that created them, the “Create Alert” screen does not pass the correct organizationCode as input to the getqueueList API and createAlert API..

Hot Fix ID	8.5-HF24
        Defect ID	221822
Case ID	Internal
 Description	To improve the system performance during upgrade, the ‘DefaultValue’ attribute must be removed from the ITEM_IS_IN_HAND column of the YFS_ORDER_LINE table in the entity/pcaxmls/ycd_omp_tables.xml file.
Defect ID	229660
Case ID	00216830
 Description	A user is not be able to open the “Return Line Summary” screen to view the return order line details.
Solution: In the “Return Order Summary” screen, right-click the corresponding return order line and select the ‘View Line Summary’ option, the “Return Line Summary” screen will be displayed.
Defect ID	231790
Case ID	00210664
 Description	When a user performs the following sequence of actions, the payment methods does not get added for adjusting from the “Enhanced Change Payment Method” screen:
1.	Creates an Enterprise E1
E1 does not inherit any rules from DEFAULT.
DEFAULT is the inventory and catalog org for E1.
2.	Creates a user for DEFAULT.
3.	Creates payment types for E1 that are different from DEFAULT, for example, Credit Card and Store Value Card.
4.	Logs in to the application as a user created in step 2.
5.	Creates an order for Enterprise E1.
6.	Enters the payment details.
7.	Confirms the order.
8.	Navigates to the “Order Summary” screen and selects “Change Payment Method” related task.
9.	In the Change Payment Method” screen, selects “Add Payment Method” option. The “Add New Payment Method” pop-up window is displayed.
10.	In the “Add New Payment Method” pop-up window, selects a payment type from the ‘Payment Type’ drop-down list and confirms it. 
A warning message "The charge Amount cannot be higher than the Funds" is displayed.
11.	Clicks “OK”, the ‘Adjust Charges’ pop-up window is displayed.
12.	Clicks “Confirm”, a warning message "Please resolve the charge amount errors' is displayed.
         Defect ID	231792
Case ID	00226524
 Description	In the Store Order Management, when a user searches for an item by the blind return flow using the item search criteria the ‘ItemIsInHand’ flag is set to ‘N’. But, when a user enters the item ID in ‘item ID’ text box and tabs out, the ‘ItemIsInhand’ flag is set to Y, which leads to inconsistency in the return order lines.
Solution: The issue has been fixed.
For more information, see Section 3.9.1 “Create a Return Order” of the Sterling Call Center and Sterling Store User Guide. 
        Defect ID	232204
Case ID	00230118
 Description	When a user logs in to the application and attempts to create a return for an extra item for the first time, the application does not update the line type at the order line level.
Hot Fix ID	8.5-HF23
        Defect ID	229883
Case ID	00216975
 Description	The application must be enhanced such that a user can refresh the “Alert Details” screen and view the updated information.
Defect ID	230495
Case ID	00216460
 Description	When a user performs the following sequence of actions, the list price does not get copied to the exchange order:
1.	Creates a sales order.
2.	Confirms the order and performs order fulfillment.
3.	Creates a return against the sales order created in step 1.
4.	Navigates to the “Return Reason” screen and selects the “Include on exchange order” checkbox so that the sales order item is automatically added to the exchange order.
Defect ID	230626
Case ID	00218935
 Description	When a user performs the following sequence of actions in the “Change address” pop-up window, the “Customer Addresses” drop-down list does not display multiple customer addresses:
1.	Creates a customer with multiple addresses. 
2.	Creates a return order for the customer created in step 1.
3.	Proceeds to the "Create Return: Fulfillment Summary" screen.
4.	Selects the line and clicks the "Change Address" button.
The “Change Address” pop-up window is displayed.
Defect ID	230988
Case ID	00222622
 Description	A user is not be able to refresh the “Order Line Summary” screen for a sales order to view the updated information regarding the price adjustment notes and the updated price after performing the override price action. 
Solution: The “Order Line Summary” screen has been enhanced such that the user can refresh the screen.
Note: None of the dynamically created panels will get created on refresh. Also, the following information does not get refreshed.
•	Gift Indicator
•	Price match Information
•	Return information
•	Reship information
•	Stop delivery information
•	Open Box information
•	FTC information
•	Bundle Parent information
Hot Fix ID	8.5-HF22
Defect ID	229820
Case ID	00213316
 Description	In the ‘Order History’ and ‘Draft Orders’ panel of the “Consumer Details” screen the ‘Get More Records’ hyperlink does not work properly.
Defect ID	229855
Case ID	00217888
 Description	When creating an alert from the “Create Alert” screen, in the ‘FollowupDate’ attribute an earlier date is passed for some client time zone.
Defect ID	229856
Case ID	00212727
 Description	In the “Add Item” screen, the fulfillment information of the related item is incorrect when an item is added as a related item using the “Related Item” pop-up window and if the following attributes are left blank while configuring an item:
•	IsShippingAllowed
•	IsPickupAllowed
•	IsDeliveryAllowed
Defect ID	229857
Case ID	00213319
Description	When a user performs the following sequence of actions, the “Item Details” screen does not open if it is not a standalone service:

1.	Creates a Provided Service (not a standalone service) item and associates it with a product item.
2.	Searches for the Provided Service item from the “Quick Access” screen.
Defect ID	229862
Case ID	00214840
Description	When a user performs the following sequence of actions, the system displays "A customer with that ID could not be found for the selected Enterprise" error message:
1.	Creates a user for Enterprise1 such that the user has access to more than 1 enterprise.
2.	Logs in to the application using the user credential created in step 1.
3.	Clicks “Create Order”, the “Select Enterprise” pop-up window are displayed. 
Selects Enterprise2 from the drop-down list.
4.	Adds a customer for Enterpris2 and navigates to the “Add Item” screen.
5.	Clicks "Advanced Item Search" related task.

Defect ID	230269
Case ID	Internal
Description	When a user performs the following sequence of actions, all the display attributes are not visible for the items in the “Return/Exchange Details” screen:
1.	Configures the DISPLAY attributes for the items.
2.	Creates a sales order with two or more order lines.
3.	Creates return and exchange order for the sales order created in step 2 with two or more order lines.
4.	Opens the sales order.
5.	Navigates to the “Order Details” screen and selects the “View Return and “Exchange Details” tab.
Defect ID	230818
Case ID	00221025
Description	When a user performs the following sequence of actions, the system throws a null pointer exception:
1.	Logs in to the Sterling Store Order Management PCA client.
2.	Creates an order.
3.	Selects a consumer.
4.	Navigates to the “Add Item” screen, selects the “Advanced Item Search” related task.
Hot Fix ID	8.5-HF21
Defect ID	224917
Case ID	00191325
 Description	The application should be able to populate notes based on the note type provided in the order line.
Solution: The application will search for the key <NOTE_TYPE>+_NOTES_DEFAULT in the client side bundle.properties file and populate the value in the notes panel.
For more information about the notes populated based on the note type, see Section 6.9 “Populating Notes based on the Note Type” of the Sterling Call Center and Sterling Store Implementation Guide. 
Defect ID	228310
Case ID	00208998
 Description	The changeShipment_input model shows an incorrect value for the shortage quantity.
Solution: The source model of the “Shortage Resolution” screen has been changed from changeShipment_input to "ShortageResolution_input".
Defect ID	229196
Case ID	00207735
 Description	In the “Style Items” pop-up window, the attribute value buttons will not be displayed completely, if there are many attribute values with length of 40 characters.
Defect ID	229466
Case ID	Internal
 Description	In the “Style Items” pop-up window, when a user selects a valid child item by selecting the values for all the attributes, the pop-up window expands horizontally.

Defect ID	229518
Case ID	Internal
 Description	In the “Style Items” pop-up window, the selected attribute values must be wrapped.
Defect ID	229661
Case ID	00205770
Description	When a user performs the following sequence of actions, all the display attributes is not visible for the items in the “Add Item” screen:
1.	Configures the DISPLAY attributes for the items.
2.	Creates an order with two or more order lines. 
3.	Navigates to the “Add Item” screen, clicks “Next” and then clicks “Previous”.
Defect ID	229795
Case ID	00212138
 Description	The “Customer List” screen does not honor the phone number formatter implemented by the customer.

Defect ID	230268
Case ID	Internal
Description	All the documents provided in this hot fix must be updated with the new logo.
	For the entire set of documents that have new logo go to; http://www.sterlingcommerce.com/Documentation/MCSF85/PDFs.htm.

Hot Fix ID	8.5-HF20
Defect ID	218659
Case ID	Internal
Description	When a user performs the following sequence of actions, the delivery service option notes does not display correctly:
1.	Creates a Draft Order with an item having delivery service option.
2.	Navigates to the “Appointment” screen.
3.	Opens the “Manage Service Options” pop-up window and enters the delivery service option notes.
4.	Navigates back to the “Add Items” screen and opens the “Order Line Notes” pop-up window.
5.	Selects the “Return” check box.
Defect ID	226586
Case ID	00200225
 Description	When a user opens an order and clicks the "Track an Item" related task, the “Shipment Inquiry” screen is displayed. Using an extensibility tool when the user hides the item column provided in the “Shipment Inquiry” screen, it does not get hidden.
Defect ID	227380
Case ID	00191629
 Description	The application must populate the ‘INVOICE_CREATION_REASON’ field in the YFS_ORDER_INVOICE table while creating invoices in the customer appeasement flow.
Defect ID	227708
Case ID	00196776
Description	In the “Pickup Fulfillment Summary” screen, a user is not able to set the default ‘Preferred Date’ if the inventory is overridden.
Solution: On overriding the inventory availability, the application sets the ‘Preferred Date’ as the earliest available date.
Defect ID	228275
Case ID	00197398
 Description	The “Alert Detail” screen must display the user ID of the Customer Sales Representative who raised the alert.
Defect ID	228276
Case ID	00200181
 Description	The “Return Summary” screen must display the user ID of the Customer Sales Representative who created the return.
Hot Fix ID	8.5-HF19
Defect ID	226798
Case ID	00202201
 Description	When extended fields are added in the ‘Store’ panel that is present in the “More Stores” pop-up window, it does not display all the added fields.
Defect ID	226807
Case ID	00202197
Description	When a user performs the following sequence of actions, the new label or radio button is not displayed in the “Change Fulfillment Options” screen:
6.	Logs in to the application.
7.	Navigates to the “Change Fulfillment Options” screen and selects the “Pickup” radio button, the radio buttons to select a store gets enabled. 
Using an extensibility tool adds a new label or radio button between the two existing radio buttons.

Solution: In the “Change Fulfillment Options” screen, the height of the “pnlOptions” panel is increased.
Defect ID	226805
Case ID	00202187
Description	When a user searches for an item in the “Advanced Item Search” screen, the com.yantra.yfs.japi.ue.YFSGetPromotionsForItemListUE user exit also gets called to fetch the promotion while retrieving the item list.

Solution: The PromotionList element from the output template XML of the getCompleteItemList API has been removed. Due to this, the com.yantra.yfs.japi.ue.YFSGetPromotionsForItemListUE user will not be called when the getCompleteItemList API is called from the “Advanced Item Search”” screen. 
Note: If a user wants to implement the YFSGetPromotionsForItemListUE user exit on the “Advanced Item Search” screen, the user add the PromotionList element in the output template XML of the getCompleteItemList API.
Defect ID	226431
Case ID	00198192
Description	When a user performs the following sequence of actions, the “Requested Pick Date” label and the corresponding date field does not get hidden:
1.	Logs in to the application.
2.	Navigates to In-Store Tasks > Advanced Shipment Search. The “Advanced Shipment Search” screen is displayed.
3.	Searches for the shipments and opens the shipment that has the 'Requested Pick Date' value populated. Attempts to hide the 'Requested Pick Date' label and the corresponding date field.
Defect ID	226009
Case ID	00198797
 Description	The YCDExtensionUtils.addToOrder method does not allow items to be added to exchange orders.
Hot Fix ID	8.5-HF18
Defect ID	224422
Case ID	00191621
Description	A user must be able to view the “Address Entry” screen when it returns a single result.
	Solution: A new attribute ProceedWithSingleAVSResult has been exposed in the verifyAddress API and YCDVerifyAddressWithAVSUE user exit. If there is a single result returned by AVS and ProceedWithSingleAVSResult = N, the system does not stamp the address. The application will display the address returned by AVS and the address entered by the Customer Sales Representative. The system enables the Customer Sales Representative to manually inspect and select either of these two addresses.
Defect ID	224690
Case ID	00189079
Description	Sterling Call Center and Sterling Store should provide the Advanced Sales Order Search wizard as a shared task.
 
                        Solution: 

Advanced Sales Order Search Shared Task

The Advanced Sales Order Search wizard has been provided as a shared task that is used to open the Advanced Sales Order Search wizard as a pop-up window or dialog box in any user interface (UI).

For more information about this shared task, see Section 6.4.15 “Advanced Sales Order Search Shared Task” of the Sterling Call Center and Sterling Store Implementation Guide. 
Opening the Advanced Sales Order Search Screen in an Editor
	A user can open the Advanced Sales Order Search Screen in an editor by using the YCDExtensionUtils.launchTaskInEditor(String taskId, Element input); utility method. For example, you can use the following utility method from the extension behavior class: 

YCDExtensionUtils.launchTaskInEditor("YCD_TASK_ORDER_SEARCH", input).

For more information about opening the Advanced Sales Order Search Screen in an Editor, see Section 6.8.10 “Opening the Advanced Sales Order Search Screen in an Editor” of the Sterling Call Center and Sterling Store: Implementation Guide.
Defect ID	224693
Case ID	00185115
Description	Sterling Call Center and Sterling Store should provide the Alternate Stores wizard as a shared task.
 
                        Solution: 

Alternate Stores Shared Task

The Alternate Stores wizard has been provided as a shared task that is used to open the Alternate Stores Wizard as a pop-up window or dialog box in any user interface (UI).

For more information about this shared task, see Section 6.4.16 “Alternate Stores Shared Task” of the Sterling Call Center and Sterling Store Implementation Guide. 
Defect ID	225287
Case ID	00197073
    Description	If the yfs.install.displaydoublequantity is set as ‘N’ in the customer_overrides.properties, then in the “Cancel Order” screen the behavior of the “QtyToCancel” field is not the same as the other quantity fields, such as “OrderedQty” field. 
Defect ID	225561
Case ID	00197984
Description	When a user performs the following sequence of actions, duplicate charges for the same promotion is displayed:
1.	Logs in to the Sterling Store Order Management PCA client.
2.	Adds an order line to an order that has promotion.
3.	Confirms the order.
4.	Navigates to the “Order Summary” screen.
5.	Clicks “Total Amount” hyperlink, the “Order Pricing Summary” pop-up window is displayed.
In the “Order Pricing Summary” pop-up window, clicks “Adjustments” hyperlink.

Defect ID	224686, 227201
Case ID	00123057
    Description	In the Sterling Call Center and Sterling Store application, vertical scrollbar and tooltip indicating the appropriate customer message must be provided in the Customer Messages panel.
Defect ID	221292
Case ID	Internal
    Description	In the calendar screen, if an appointment is not taken by a user, and if the user toggles between day view and slot view, the system throws a null pointer exception.
Hot Fix ID	8.5-HF17
Defect ID	220451
Case ID	00174735
Description	When a user performs the following sequence of actions, the appropriate gift message is not displayed in the “Gift Message” pop-up window:
1.	Creates an order for an item that is associated with a cross sell item.
2.	Adds the cross sell item.
3.	Navigates to the “Order Fulfillment Summary” screen, selects the parent item and clicks “Gift Options”. The “Gift Message” pop-up window is displayed.
Marks the items as gift and allows for gift wrapping. 
4.	Enters the message and clicks “Apply”.
5.	Again selects the parent item and clicks “Gift Options”.
Defect ID	221779
Case ID	00180701
    Description	While autoupdate is in progress, the Rich Client Platform should be able to prevent a user from using the client whenever an update needs to be installed. A user must be able to use the client only after the update is installed.
Defect ID	221833
Case ID	00181401
Description	When a user locale is different from the client machine locale the application incorrectly stamps FTC_FIRST_PROMISE_DATE on the order line.
Defect ID	223001
Case ID	00163247
Description	When the “Create Alert” screen is launched as a shared task, the “Associated Sales Order” field or “Associated Return Order” field does not pre-populate the order number.
	Solution: The OrderHeaderKey must be passed in the input XML while opening the “Create Alert” screen using the Extension Utils to pre-populate the order number in the “Associated Sales Order” field or “Associated Return Order” field on the “Create Alert” screen. 
The input passed to open the screen should be in the following format:
<Inbox ExceptionType="" EnterpriseCode="" BillToID="" OrderHeaderKey="" DocumentType="" OrderNo="" SalesOrderNo="" ReturnOrderNo="" QueueKey="" AssignedToUserId="" FollowupDate="">
</Inbox>   
Defect ID	223214
Case ID	00188448
Description	When a user performs the following sequence of actions, the scroll bar disappears and the “Create Consumer” screen displays only one address for selection:
1.	In the “Customer Identification” screen, clicks “Create Consumer”
2.	In the “Create Consumer” screen enters an address such that the Address Verification System returns multiple addresses.
3.	Clicks “Confirm”.
When a user resizes the “Create Consumer” screen the scroll bar disappears and only the first address is displayed for selection.
Defect ID	223603
Case ID	00163255
Description	The 'ExceptionType' must be exposed in the Alert Details editor input while opening the “Alert Details” screen.
Defect ID	224251
Case ID	00190954
Description	In the “Manage Customer Addresses” screen the “Phone Number” field does not honor the customer implemented formatter class.
Hot Fix ID	8.5-HF16
Defect ID	214306
Case ID	00143318
Description	When a user selects order lines in the “Return Order Creation” screen, the order line does not get selected if the user clicks once.
Defect ID	221248	
Case ID	00160923
Description	During customization, a user is not able to link a control to the calendar because of which date selected in the calendar is not set to the control and vice versa.
Solution: A new method showCalendar(java.lang.String fieldName, YRCCalendarInputObj inputObj) has been added in the YRCBaseBehavior class to allow extension of Calendar functionality. With the new method, a user will be able to associate a control(text/label) to a calendar and the date selected in the calendar will be set to the control and vice versa. 
Note: For more information refer to the Selling and Fulfillment Foundation: JavaDocs.
Defect ID	222999
Case ID	Internal
   Description 	  The localization issues in the application have been fixed.
Defect ID	222517
Case ID	00184690
Description	When a user performs the following sequence of actions, the order lines get duplicated:
1.	Configures the “Add Item” screen to be displayed as the first screen in an order entry scenario.
2.	Adds an item in the “Add Item” screen and clicks “Update Order”.
Note: This is not applicable for the “Large Order Entry” screen.
Defect ID	222522
Case ID	00180798
Description	When a user performs the following sequence of actions, the next screen is not displayed:
1.	Configures the following in the Sterling Call Center and Sterling Store configurator.
•	Payment is external to Call Centre mode.
•	Payment is external to Store mode.
2.	Creates a sales order and ships the shipment.
3.	Creates a return order.
4.	In the Create Return: Fulfillment Summary” screen, selects the order line and clicks "Change To Pickup".
5.	Creates a work order and takes an appointment.
6.	In the “Appointment Summary” screen, clicks “Next”. 
Defect ID	223041	
Case ID	00187565
Description	When a user performs the following sequence of actions, the line charges with IsManual="N" is not visible on the “Charge and Discount” pop-up window:
1.	Creates an order.
2.	Enters some line charges such that IsManual="N" for the line charges.
3.	Logs in to the Sterling Call Center and Sterling Store application and opens the order.
4.	Navigates to the “Add Item” screen.	
5.	Clicks “Line Charges Amount” hyperlink.
Defect ID	223130	
Case ID	00182989	
Description	Entry for com.yantra.yfs.rcp.libs is missing in the config.ini file that is shipped with the product.
Defect ID	223764	
Case ID	00188453	
Description	The “More Details” pop-up window from the “Item Details” screen does not display the item prices correctly.
Hot Fix ID	8.5-HF15
Defect ID	219496
Case ID	Internal
Description	The “Payment” screen is not displayed in the Change Delivery Appointment flow when the price of the Delivery Options is overridden in the Change Delivery Appointment flow.
Defect ID	221241
Case ID	00172960
Description	In the “Item Search” screen the Delivery Service Option items are displayed.
Defect ID	221256
Case ID	00177177
Description	In the “Alert Details” screen the “Last Raised on Date” field is displayed as a high date.

Defect ID	221679
Case ID	00173169
Description	When an Auto Update is enabled for Sterling Call Center and Store application, if the updates are downloaded before the application is up, the Auto Update notification pop-up window is not displayed.
Hot Fix ID	8.5-HF14

Defect ID	220202
Case ID	00173554
Description	Sensitive information, such as credit card information, can be logged on the client side when client side tracing is enabled. 
	
 Solution: A user can use custom message filters to filter out or mask sensitive information before they are written to logs. These custom message filters are implemented using the new IYRCTraceMessageFilter interface under the package com.yantra.yfc.rcp. 

Users must use a new utility, addTraceMessageFilter, to register the custom message filter implementation during plug-in initialization. For example,
 	
YRCPlatformUI.addTraceMessageFilter(new IYRCTraceMessageFilterImpl()).

Where, IYRCTraceMessageFilterImpl is the implementation of the IYRCTraceMessageFilter interface.
  
                       Note: Custom message filters is applicable only to the debug file and not to the timer file.
Defect ID	220296
Case ID	00171769	
Description	The Sterling Call Center application must be enhanced to provide search criteria based on the Item Type in the “Item Search” screen.
	
Solution The “Item Search” screen now exposes a new label and a combo to search based on the Classification Value. The “Label” field and “Combo” field will be visible if a "Specifications" classification hierarchy exists. A user can use the “Combo” field to search an item belonging to a specific Classification Value. 
The “Label” field will display the name of the item attribute to which the classification hierarchy is associated. A user can override the text of a label by putting the attribute name as key and its value in the bundle file. 
For example, if the attribute name is ProductLine, then add an entry ProductLine=<Value>.

Screen	Layout Changed	Wizards Impacted	Form ID	
Advanced Item Search	New Label and Combo exposed	YCDItemSearchWizard	com.yantra.pca.ycd.rcp.tasks.itemSearch.wizardpages.YCDItemSearchPage	

Defect ID	220600
Case ID	00176691
Description	When creating an alert from the “Create Alert” screen, if the “Follow-up Date” field is left blank, then the “Follow-up Date” field is passed as a high date in the input of the createException API.
	
 Solution: When the “Follow-up Date” field is left blank when creating an alert, the system will not pass the “Follow-up Date” attribute in the input of the createException API.
	
	As a result, the Rich Client Platform will stamp FollowUpDate equals to Current Timestamp plus Followup Hours.

Defect ID	220833
Case ID	00173633
Description	When a user performs the following sequence of actions, the Charge Name is not displayed in the “Line Charges” pop-up window:
1.	Creates a charge category without a specific Charge Name.
2.	Under the Financial Rules panel, the "Validate Charge Name" flag is not checked.
3.	Creates an order for an Item. 
4.	Enters line charges for the newly created charge category and also enters a random Charge Name, which is not configured in the system.
5.	Logs in to the Sterling Call Center and Sterling Store application and opens the created order.
6.	In the Add Items screen, clicks the “Line Charges” hyperlink.
The random Charge Name is not displayed in the “Line Charges” pop-up window.

Solution: The application will now display the description of the charge if the charge name is configured in the system.
•	To get the ChargeCategory description, the system calls the getChargeCategoryList API when the “Line Charges” pop-up window is opened
•	If the charge name is not configured in the system or does not have a description, the Charge Name is also displayed in the “Line Charges” pop-up window.
•	If the charge name is blank, the ChargeCategory description is displayed.
•	If ChargeCategory description is blank, the ChargeCategory is also displayed.
Defect ID	221198
Case ID	00178597
Description	When a user performs the following sequence of actions, the coupon is not removed:
1.	Creates an order.
2.	Navigates to the “Confirm Payment” screen.
3.	Clicks “Add Coupon” button. The “Add Coupon” pop-up window is displayed.
4.	Adds a new coupon. A scroll bar appears in the “Add Coupon” pop-up window.
5.	Clicks “Remove” hyperlink to remove the coupon.
The “Add Coupon” pop-up window automatically scrolls down and the coupon is not removed.
	
Hot Fix ID	8.5-HF13
Defect ID	218901
Case ID	00169773
Description	When a user performs the following sequence of actions, the application uses the user’s enterprise as the default enterprise:
1.	Navigates to Platform > Security >Teams and configures a team for an enterprise say Enterprise1.
2.	Sets the Enterprise Access as "Restrict access to specific list of Enterprises" and adds a new enterprise other than Enterprise1.
3.	Creates a new user and assigns the team created in step 1 to the user.
4.	Logs in to the Sterling Call Center and Sterling Store application using the user credential created in step 3.
The application uses Enterprise1 as the default enterprise for many flows, for example, Create Consumer, Advanced Customer Search, Create Business Customer, and Create Order.

Solution: The application will now honor the Team setup and use the enterprise code for which the user has access as its default enterprise.
Defect ID	219061
Case ID	00170726
Description	The “Create Return:Line Selection” screen has the same source and target model. Therefore, the source model is not getting repopulated through extensibility and also the EnterpriseCode and Currency for the Blind Return Orders is not available. 
	
Solution: The source model name has been changed to SourceOrderDetails. The SourceOrderDetails model can be repopulated through extensibility and also can be used to retrieve the currency.

The EnterpriseCode can be retrieved using the following code:
  
YRCEditorInput editorInput = (YRCEditorInput)((EditorPart)YRCDesktopUI.getCurrentPart()).getEditorInput();
 Element editorInputElem = editorInput.getXml();
String enterpriseCode = YRCXmlUtils.getAttribute(editorInputElem, "EnterpriseCode").
Hot Fix ID	8.5-HF12
Defect ID	214236
Case ID	00127469
Description	The Sterling Call Center and Store application must enable a user to add or modify service options for a delivery service order line.  
	
Solution: The application has been enhanced, “Manage Service Options” hyperlink has been provided in the “Appointment” screen and “Delivery Fulfillment Summary” screen, to enable a user to add or modify service options for a delivery service order line.

For more information about Service Option, refer to the sections 2.4.7 “Managing Delivery Service Option” and 3.4.6 “Managing Delivery Service Option” of the Sterling Call Center and Sterling Store: User Guide.
Defect ID	218111
Case ID	00163256
Description	When a user tries to create an alert for the associated Return Order using the “Create Alert” screen, the Return Order number does not get stamped in the OrderNo attribute, when the Return Order number is passed as an input in the createException API.

Defect ID	218695
Case ID	00168072
Description	The “Related Item” pop-up screen does not display the correct unit price for Cross Sell items.

Defect ID	218601
Case ID	Internal
Description	The new and custom commands do not get merged at the server side in the commands_8.5.ycml file.

Solution: A user must perform the following sequence of actions for merging the new and custom commands at the server side in the commands_8.5.ycml file:
1.	Copy the extended commands file to the <RCP_EXTN_FOLDER>/commands/<plugin-id> directory.
2.	While building the client, the application copies the extended commands file, merges this file with the out-of-the-box commands file, and creates the commands_8.5.ycml file.
3.	The application updates the resources.jar file available in the $INSTALL_DIR\jar\platform\5_0 directory with the commands_8.5.ycml file that was created in step 2.
4.	The new resources.jar will be included in the re-build EAR.

Hot Fix ID	8.5-HF11
Defect ID	216751
Case ID	00153844
Description	When a user performs the following sequence of actions, the system creates a credit memo with incorrect discount amount:

1.	Uses the implementation of YCDGetAppeaseOfferUE provided in the reference implementation.
2.	Searches for an Order that is eligible for appeasement, and the Order Total is $100.
3.	Clicks on “Customer Appeasement” from the Related Task panel.
4.	Selects the “Select Specific Lines for Appeasement” option.
5.	Selects a line with LineTotal as $50 and clicks Next.
6.	Select the “PERCENT_ORDER” type Appeasement, 10% on the Order Total that is $5.
7.	Clicks Next.
8.	Clicks on the “View All Invoices” task and opens the Credit Memo created in Step 6.
Credit memo is created for the $10 instead of $5.
Defect ID	217190
Case ID	00161603
Description	When a user performs the following sequence of actions, the Override Address Verification button is not displayed:

1.	Extends com.yantra.pca.ycd.rcp.tasks.addressCapture.wizards.YCDAddressCaptureWizard to create an extension behavior class.
2.	Navigates to the “Customer Identification” screen from the “Add item” screen.
3.	In the “Bill To Address” screen, clicks the “Modify” hyperlink.
4.	Enters an invalid pin and clicks “Apply”.
	
Defect ID	217597
Case ID	00163243
Description	In Sterling Call Center and Sterling Store application, while creating an alert, the Follow-up date is incremented by a day when a user passes the follow-up date as 10-04-2010. In such a situation, the application creates an alert with the follow-up date as 11-04-2010.

Solution: The application has been enhanced. Instead of adding a day, T23:59:59 will be added to the follow-up date to ensure that the follow-up date is valid till End of Day (EOD). 

Defect ID	209469
Case ID	00123163
Description	Sterling Call Center and Sterling Store should enable a user to switch the locale.

 Solution: A user can pass the required locale code as -Dlocalecode=<LOCALE_CODE> on the client side (ini file).

Defect ID	209511
Case ID	00131644
Description	Sterling Call Center and Sterling Store application should display a localized attribute description and the attribute values.

Solution: The application has been enhanced. The ShortDescription value is displayed instead of the ItemAttributeDescription value for an attribute. The ShortDescription value is extracted from the ShortDescription field of the ItemAttribute > Attribute element. If the Attribute element is missing in the ItemAttribute element, the application displays the ItemAttributeDescription field value.

Also, the ShortDescription value is displayed instead of the Attribute value. The ShortDescription value is extracted from the ShortDescription field of the ItemAttribute > AssignedValueList > AssignedValue element. If the AssignedValue element is missing in the ItemAttribute element or the AssignedValue element does not have a ShortDescription value, the application displays field value.
Hot Fix ID	8.5-HF10
Defect ID	215397
Case ID	00132236
Description	Sterling Call Center and Sterling Store should provide the Override Item Price wizard as a shared task.

 Solution: 
 Override Item Price Shared Task 
The Override Item Price wizard has been provided as a shared task which can be used to open the Override Item Price screen as a pop-up window in any user interface that references Sterling Call Center and Sterling Store.

For more information about this shared task, refer to Section 6.4.14 “Override Item Price Shared Tasks” in the Sterling Call Center and Sterling Store Implementation Guide.
Defect ID	216409
Case ID	Internal
Description	When “Return Order Summary” screen is launched as a shared task in the OOB editor, no error message is displayed if DocumentType is not passed in the input, even though it is mandatory input parameter.
	
	Solution: If DocumentType is not passed in the input, Sterling Call Center and Sterling Store application will pass the Default Return Order Document Type value in the Input.

Hot Fix ID	8.5-HF9
Defect ID	214235
Case ID	00143853
 Description	A user should be able to open the “Return Order Summary” screen in the OOB editor.	
Solution: A user can open the “Return Order Summary” screen in an editor by using the YCDExtensionUtils.launchTaskInEditor(String taskId, Element input); utility method. For example, a user can use the following utility method from the extension behavior class:
YCDExtensionUtils.launchTaskInEditor("YCD_TASK_VIEW_RETURN_ORDER_SUMMARY", input).
 
For more information, refer to Section 6.8.9, “Opening the Return Order Summary Screen in an Editor ", of the Sterling Call Center and Sterling Store: Implementation Guide. 

Defect ID	214817
Case ID	00145163
 Description	The Card Verification Value (CVV) number should be made optional for exchange orders.

Solution: In the "Create Return: Payment Confirmation" screen, if the “CREDIT_CARD” is the payment type and "EXCHANGE" is the order type, and the payment method is already stamped on the order and if a user clicks the  “Confirm” button without entering the CVV number a dialog box will display the following error message:
"CVV Number is missing on one or more existing Payments. Do you want to continue without CVV Number?" 
The dialog box will have a "Yes" and a "No" button. If a user clicks the “Yes” button, the system does not pass the CVV number to authorize the credit card and if the user clicks the “No” button, the pointer moves to the CVV number text box.

Defect ID	214627
Case ID	00146561
Description	The YFSOrderRepricingUE user exit gets triggered when the getCompleteOrderDetails API is called for a draft order, because of which the YFSOrderRepricingUE user exit is called multiple times in the order entry flow. This is not required.

Solution: A new flag RepriceOrder has been introduced in the getCompleteOrderDetails API. This API will call the YFSOrderRepricingUE user exit only if this flag is passed as ‘Y’. In the Sterling Customer Order Management PCA client, when a draft order is opened for the first time, this flag will be passed as Y.
Known Issue: The RepriceOrder flag is not set to Y from the “Large Order Entry” screen. If a user wants to call the YFSOrderRepricingUE user exit on load of this screen, the input of the getCompleteOrderDetails API can be modified to pass the RepriceOrder flag.

Defect ID	214719
Case ID	00149458
Description	If the “Cancel” button in the "Override price For Item" dialog box is extended using an extensibility tool, and "Validation Required" is set to Yes, the "validatebuttonclick()"method is called twice on a single click of the “Cancel” button.
Hot Fix ID	8.5-HF8
Defect ID	211280
Case ID	00130762
 Description	The reference implementation of the YCDGetAppeasementOffersUE user exit in Sterling Call Center and Sterling Store must be enhanced to make the appeasement offer lists configurable.  These lists are displayed in the “Appeasement Offer” screen.
	
Solution: A new “ycd_appeasement_variable.properties” property file has been added. The reference implementation of the YCDGetAppeasementOffersUE user exit has been enhanced to read the values for different offer types to be shown from the “ycd_appeasement_variable.properties” property file. 

The following properties are available:

•	FLAT_AMOUNT_ORDER=20
•	PERCENT_ORDER=12
•	PERCENT_FUTURE_ORDER=15,20,25
•	YCD_PREFERRED=PERCENT_FUTURE_ORDER
•	VARIABLE_AMOUNT_ORDER=Y

Notes: 
•	If there are multiple values for an offer type, they must be separated by a comma, for example, PERCENT_FUTURE_ORDER=15,20,25

•	The value of the YCD_PREFERRED property will determine which offer type will be displayed as a default offer in the “Appeasement Offer” screen.
If VARIABLE_AMOUNT_ORDER=Y, the appeasement type will be displayed in the “Appeasement Offer” screen.

•	If a user does not want any offer type, the user can set the value of the corresponding appeasement offer type properties as blank, but should ensure that no property is removed or commented out.

Defect ID	213499
Case ID	00144249
Description	The reference implementation for the YCDGetAppeasementOffersUE user exit does not pass the order lines for the FLAT_AMOUNT_ORDER and VARIABLE_AMOUNT_ORDER offer types. Because of this, the context of the order lines for which appeasement being performed is getting lost during the invoice creation step.
	
Solution: The YCDGetAppeasementOffersUE user exit implementation in the reference implementation will pass the order lines for all the offer types. These lines will be passed when the user selects the lines for which appeasement is to be performed.

Note: For the FLAT_AMOUNT_ORDER and VARIABLE_AMOUNT_ORDER appeasement offer types although the order line details will be passed in the input of the recordInvoiceCreation API, the CREDIT_MEMO will have charges at the OrderHeader level only, not at the OrderLine level.
Hot Fix ID	8.5-HF7
Defect ID	210020
Case ID	00133199
Description	When a user performs the following sequence of actions and clicks the "Save and Close" button, an error message is not displayed:
1.	Logs in to the Sterling Customer Order Management PCA client.
2.	Creates an Order.
3.	Navigates to "Create Order: Summary" screen.
4.	Extends the "Create Order: Summary" screen to add a text box with target binding with an attribute of datatype money.
5.	Enters some non-numeric value in this extended text box and click on "Save and Close" button.
Defect ID	210923
Case ID	00133609
Description	When a user performs the following sequence of actions, there is no hyperlink provided to navigate to the “Refund Order” screen from the “Payment Inquiry” screen: 
1.	Configures the CHECK payment type, as 'Charge Instead of Authorize'.
2.	Makes it Valid for Return, Default for Return, and Refund to a New Payment Method of CHECK.
3.	Implements the YFSCollectionOthersUE user exit to blindly authorize the entire amount.
4.	Logs in to the Sterling Customer Order Management PCA client.
5.	Creates an order for Item1 with quantity as 10. 
Marks the Unit Price as $10 and selects the payment type as “CHECK”.	
6.	Runs the requestCollection API, executeCollection API, and requestCollection API. The total amount collected is $100.
7.	Change the Unit Price to $8. Reruns the requestCollection API, executeCollection API, and requestCollection API.
A new Refund Fulfillment Order for $20 gets created.
8.	Navigates to Sales Order Summary screen and clicks on "Why was I Charged?"
Solution: The "Transfer Towards Order" hyperlink has been added in the “Payment Inquiry” screen. When a user clicks the "Transfer Towards Order" hyperlink, the” “Refund Order:Payment Inquiry” screen is displayed.
Defect ID	211168
Case ID	00137230
Description	When a user performs the following sequence of actions, the changeOrder API is invoked on clicking the “Close” button:
1.	Disables permission for ‘Add Line’ and ‘Add Note’ at Line level and Order level.	
2.	Creates an order and moves it to Scheduled status.
3.	Clicks "Add Lines To Order" related task.
The “Add Lines” page is displayed, and clicks “Close”.
Solution: The changeOrder API will not get called on clicking the “Close” button, if the user does not have permission to add lines to an order.

Defect ID	211273
Case ID	00129085
Description	 While creating an alert a user should be able to populate the ‘Details’ field with default template on selection of the ‘Alert Type’ option.
	
Solution: For each Alert type, a user should include a new bundle entry in the bundle file. The key of the bundle entry must have the same name as the Alert Type followed by "_DEFAULT_DESC". 
For example, if the Alert Type is "YCD_VERIFY_ADDRESS", then the key name should be "YCD_VERIFY_ADDRESS_DEFAULT_DESC". 
Defect ID	211276
Case ID	00129070
Description	For return orders, the Send Order E-Mail task must be exposed.	
	Solution: The Send Order E-Mail task for return orders has been exposed for the “Create Return” task and the “Return Order Summary” screen.

Defect ID	212403
Case ID	00130641
Description	 The application must be enhanced to enable a user to access data from the “Add Item” screen line panel in the “Override Price for Item” pop-up screen.
	
Solution: A new model ‘overridePriceInput’ is exposed on the ‘YCDOrderEntryLinePanel’ panel. A user can modify this model in the ‘postsetmodel’ method. The modified model will be accessible in the LinePriceInfo model in the “Override Price for Item” pop-up screen.
	Note: This enhancement is not done for the “Advanced Add Items” screen.

Hot Fix ID	8.5-HF6
Defect ID	210962
Case ID	00137298
Description	 The “Add Item” screen does not have any order line level identifier.
Solution: The application has been enhanced, and a new model “TransactionalLineId”, has been exposed in the “YCDOrderEntryLinePanel” panel.
Hot Fix ID	8.5-HF5
Defect ID	208791
Case ID	00125408
Description	After a screen is extended with the addition of a new composite, if a user who does not have the necessary permission to extend the application launches the application, this user is unable to view the extensions that have been performed to the screen. This is because the control name is not set on the newly added composites.

Defect ID	208902
Case ID	00129433
Description	When the “Customer Entry” screen is loaded as the second page during the Order Entry process, by default the focus is not set on the first field of the “Customer Capture” screen.

Defect ID	208956
Case ID	00127484
Description	When a user performs the following sequence of actions, the styles of the custom controls do not appear in the extension file:
1.	Adds a control and applies a style, for example, text box with borders.	
2.	Saves the yuix file and restarts the application.
Note: Prior to the fix if any style was applied to the custom controls using the Add Style Page option of the Extensibility tool, the control should be deleted using the tool and re-created again.

Defect ID	209465
Case ID	00127458
Description	Sterling Call Center and Sterling Store should provide the Item Details wizard as a shared task.

 Solution: 
  Item Details Shared Task 
The Item Details wizard has been provided as a shared task which can be used to open the Item Details screen as a pop-up window in any user interface that references Sterling Call Center and Sterling Store.
This task can be launched using the following:
YRCPlatformUI.launchSharedTask(null, "YCDItemDetailsSharedTask", <input>). 
For more information about this shared task, refer to Section 6.4.11 “Item Details Shared Tasks” in the Sterling Call Center and Sterling Store Implementation Guide. 
Opening the Item Details Screen in an Editor
A user can open the Item Details screen in an Editor by using the YCDExtensionUtils.launchTaskInEditor(String taskId, input) utility method. For example, a user can use the following utility method from the extension behavior class:
YCDExtensionUtils.launchTaskInEditor("YCD_TASK_ITEM_DETAILS", <input>); 
	For more information about this shared task, refer to Section 6.8.7 “Opening the Item Details Screen in an Editor” in the Sterling Call Center and Sterling Store : Implementation Guide. 

Defect ID	209466
Case ID	00127460
Description	Sterling Call Center and Sterling Store should provide the Add and Modify Charges wizard as a shared task. 

 Solution:  
Add Modify Charges Shared Task  
The Add and Modify Charges wizard has been provided as a shared task. This shared task can be used to open the Add or Modify Charges screen as a pop-up window in any user interface that references Sterling Call Center and Sterling Store.
	
This task can be launched using the following:
YRCPlatformUI.launchSharedTask(null, "YCDAddModifyChargesSharedTask", <input>).
	For more information about this shared task, refer to Section 6.4.12 “Add Modify Charges Shared Task” in the Sterling Call Center and Sterling Store : Implementation Guide.

Defect ID	209468
Case ID	00127468
Description	Sterling Call Center and Sterling Store should provide the Customer Details wizard as a shared task. 

 Solution:  
 Customer Details Shared Task

The Customer Details wizard has been provided as shared task. This shared task can be used to open the Customer Details screen as a pop-up window in any user interface that references Sterling Call Center and Sterling Store. It can be used both for consumers customers and business customers.

It can be launched as below:
YRCPlatformUI.launchSharedTask(null, "YCDCustomerDetailsSharedTask", <input>).

For more information about this shared task, refer to Section 6.4.13 “Customer Details Shared Task” in the Sterling Call Center and Sterling Store : Implementation Guide. 

Opening the Customer Details Screen in an Editor

A user can open the Customer Details screen in an Editor by using the YCDExtensionUtils.launchTaskInEditor(String taskId, Element <input>); utility method. For example, a user can use the following utility method from the extension behavior class:

YCDExtensionUtils.launchTaskInEditor("YCD_CUSTOMER_DETAILS", <input>); 

This method can be used both for consumers customers and business customers.
For more information about this shared task, refer to Section 6.8.8 “Opening the Customer Details Screen in an Editor” in the Sterling Call Center and Sterling Store : Implementation Guide. 

            
            
Hot Fix ID	8.5-HF4
Defect ID	207945
Case ID	00121792
Description	When a user invokes any of the Sterling Customer Order Management APIs, for example, the getOrderFulfillmentDetails API through the API tester by providing the admin credentials, the system displays the “YCP0428 (API Security Violation)” error message.
Solution: A user must go to the “bin” directory inside the Sterling Multi Channel Fulfillment Suite 8.5 installation directory, for example, <INSTALL_DIR>/bin and run the following command:
For Windows environment:
If a user is using Sterling Customer Order Management or Sterling Store, or both:
	.\sci_ant.cmd -f ycd_load_defaults.xml apipermissions -logfile <logfile>
	If a user is using only Sterling Store:
\sci_ant.cmd -f ycd_som_load_defaults.xml apipermissions –logfile <logfile>
                           For Non-Windows environment: 
If a user is using Sterling Customer Order Management or Sterling Store, or both,
./sci_ant.sh -f ycd_load_defaults.xml apipermissions -logfile <logfile>
If a user is using only Sterling Store,                                                        
./sci_ant.sh -f ycd_som_load_defaults.xml apipermissions -logfile <logfile>
Defect ID	208441
Case ID	00127554
Description	When a user performs the following sequence of actions, the State widget is blanked out:
1.	Navigates to the Change Fulfillment Option screen.
2.	Selects the “Pickup” option in the “Change Fulfillment Option” screen, selects a country from the corresponding drop-down list, enters the name of the state in the “State” field and then tabs out.

Hot Fix ID	8.5-HF3
Defect ID	208065
Case ID	Internal
    Description	The security vulnerability issue with respect to online help needs to be resolved.
Hot Fix ID	8.5-HF2
Defect ID	201847
Case ID	Internal
Description	When a user performs the following sequence of actions, the application displays a “Please define a Resolution Form for the Exception Type” error message:
1.	Configures an alert type in the alert type configuration by specifying a custom Java class, which is an instance of the SWT composite class(org.eclipse.swt.widgets.Composite) as the resolution form.
2.	Creates an alert for the alert type configured in step 1.
3.	Navigates to the “Alert Search” screen, searches for the alert created in step 2, and from the search results, opens the alert.
Solution: A registerAlertResolutionForm(String, Class) method has been introduced in the com.yantra.pca.ycd.rcp.exposed.YCDExtensionUtils.java file.
This method must be called by extensibility to register all the alert resolution forms prior to using them. Following is an example of calling this method from an extension behavior Java file:
YCDExtensionUtils.registerAlertResolutionForm("com.yantra.extn.VerifyAddressResolutionForm", VerifyAddressResolutionForm.class);
The Custom Alert Resolution Form class must have a constructor that considers the Composite, int, and the Element parameters. An example is provided here:
public VerifyAddressResolutionForm(Composite parent, int style, Element elem) {
        super(parent, style);
        /*
         * Insert custom form logic here
         */
}
Defect ID	202507
Case ID	Internal
Description	When a user performs the following sequence of actions, the application incorrectly displays the item quantity as “-1 of 1” under Incomplete OrderLines:
1.	Navigates to DOM > Document Specific > Sales Order > Outbound Logistics > Shipping Preferences, and adds a new preference for an item.
2.	Adds the Over Ship Percentage in multiples of 100.
3.	Creates an order for one unit of an item.
4.	Creates a shipment with two quantities for the order created in step 3.
5.	Opens the “Order Summary” screen.
Solution: The binding data for the table of an incomplete order line has been changed from OrderDetails:Order/OrderLines/OrderLine[@ItemGroupCode!='DS' and (@ShippedQuantity!=@OrderedQty or @OrderedQty=0)] to OrderDetails:Order/OrderLines/OrderLine[@ItemGroupCode!='DS' and (@ShippedQuantity<@OrderedQty or @OrderedQty=0)].
Defect ID	204626
Case ID	Internal
Description	The “Appeasement” screen does not capture the selected Appeasement Offers in a model.
Solution: The application has been modified such that the AppeasementOffers model will have Checked=Y for the selected Appeasement Offers.
Defect ID	204629
Case ID	Internal
Description	The application should be enhanced to enable a user to refresh the Return Payment screen.
Solution The application has been enhanced to enable a user to refresh the “Return Payment” screen as follows.

Screen	Layout Changed	Wizards Impacted	Form ID	
Create Return: Payment Confirmation		YCDCreateStoreReturnAndExchangePaymentDetailsPage 
	com.yantra.pca.ycd.rcp.tasks.returnEntry.wizards.YCDReturnEntryWizard	
Defect ID	205224
Case ID	Internal
   Description	When a user performs the following sequence of actions, the “NumberFormatException” error is displayed in the client debug log:
1.	Logs in to the Sterling Customer Order Management PCA client.
2.	Creates an order with line quantity of 10000.
3.	Opens the Order Summary screen.
Defect ID	206411
Case ID	Internal
Description	When a user performs the following sequence of actions, the application displays an incorrect offered amount for second and consecutive PERCENT_ORDER offers, because the PERCENT_ORDER offer total adds the total of all the previous PERCENT_ORDER offers:
1.	Creates an order. 
2.	Clicks Customer Appeasement in the “Order Summary” screen.
3.	Selects Reason.
4.	Navigates to the “Select Offer” screen.
Defect ID	206417
Case ID	Internal
Description	When a user performs the following sequence of actions, and if the description of an item is long, the “Apply” and “Close” buttons are not displayed in the “Override Availability” pop-up window:
1.	Logs in to the Sterling Store Order Management PCA client.
2.	Creates an order with an item that has a long description.
3.	Marks the Fulfillment method as PICKUP.
4.	Navigates to the “Pick up Summary” screen.
5.	Clicks “Override Availability”.
Solution: The “Override Availability” pop-up window has been made scrollable. Therefore, when the item description is long, a horizontal scrollbar is displayed in the “Override Availability” pop-up window.

Defect ID	206418
Case ID	Internal
Description	The vertical scroll bar should not appear in the “Override Available” and “Override Unavailable” pop-up windows. Also, the scrolling speed is slow. 
Defect ID	206419
Case ID	Internal
    Description	The application has been enhanced such that the “Change Fulfillment Method” panel in the “Change Fulfillment Option” screen will be automatically enabled only when a user selects at least one order line from the top panel.
Defect ID	206842
Case ID	Internal
Description	When a user performs the following sequence of actions, the application enables the controls corresponding to the “Select Other Store” option such as Country, Zip Code, City, and so on even if the "Pickup from Current Store" option is selected:
1.	Logs in to the Sterling Store Order Management PCA client.
2.	Navigates to Channel Application Manager > Order Promising Rules > Modifications to Store Pickup Rules, and selects the “Allow Pickup” option.
3.	Creates an order for an item, and proceeds to the “Change Fulfillment Options” screen.
4.	Selects the order line for the order created in step 3, selects the fulfillment method as “Pickup”, and selects the “Pickup from Current Store” option.
Defect ID	207275
Case ID	Internal
    Description	When a user looks for a created alert and opens the details of an alert by using the “Alert Search” screen, the system throws the “NoSuchMethodException” error and the Java class fails to load the details.
Hot Fix ID	8.5-HF1
Defect ID	165697
Case ID	00003614
   Description	In the Sterling Call Center and Sterling Store applications in the “Quick Access” screen, if you add new controls below the controls that are provided out-of-the-box, using the extensibility tool, the “Quick Access” screen will not allow users to scroll, and the new controls that have been added may not be displayed correctly.

        Defect ID	200092
Case ID	Internal
   Description	If you are using a Sterling Call Center, Release 8.0, client, and a Sterling Store, Release 8.0, client with a Sterling Call Center, Release 8.5, server and a Sterling Store, Release 8.5, server, when a user adds an item to an order, a "Mandatory Parameters missing" error message is displayed in the “Large Order Item Entry” screen.
Defect ID	200711
Case ID	Internal
   Description	In the Sterling Call Center and Sterling Store applications in the “Edit Payment Method” pop-up window of a credit card payment method, if a user modifies the name on the credit card and clicks “Apply”; the changes are saved to the credit card payment method. When a user clicks the “Confirm” button and selects the “Edit Payment Method” option, the updated name is not displayed.
Defect ID	201191
Case ID	Internal
   Description	In the Sterling Call Center and Sterling Store applications, when a user is performing certain tasks, for example, opening an order that contains a large number of order lines, an out-of-memory error message is displayed.

Defect ID	201384
Case ID	00003614
   Description	In the Sterling Call Center application, if a user hides the Message Panel and performs certain tasks, a Standard Widget Toolkit exception occurs and an error message is displayed. If the application hangs, the user will have to restart the application.
                            	In the Sterling Store application, if a user hides the Message Panel and performs certain tasks, the application registers a Standard Widget Toolkit exception in the debug log file.
	
Defect ID	201592
Case ID	Internal
   Description	In the “Item Search” screen of the Sterling Call Center and Sterling Store applications, if a user searches for bundle items that contain a large number of Item Attribute Group Types, the search results are not displayed.
Defect ID	201635
Case ID	Internal
   Description	In the “Add Price Match” screen of the Sterling Call Center and Sterling Store applications, if a user enters either a complete Item ID or a part of an Item ID, and moves the cursor to another field, the Item ID that has been entered is not recognized by both the applications.
Defect ID	201642
Case ID	Internal
   Description	If a price match record contains an item that does not belong to the product catalog, and a user searches for this price match record, the record is displayed with a blank Item ID field.
Defect ID	201645
Case ID	Internal
   Description	The bundle pricing strategy defined through the Sterling Business Center application for bundle items is not applicable for item search and item details in the Sterling Call Center and Sterling Store applications. In the “Item Search” screen and the “Item Details” screen, the price of bundle items is displayed as that of the corresponding parent items irrespective of the pricing strategy defined.
Defect ID	202140
Case ID	Internal
   Description	If a user searches for an item from the “Quick Access” screen of the Sterling Call Center and Sterling Store applications, the “Item Details” screen retrieves the item availability information although the Sterling Call Center and Sterling Store applications are configured to not display the item availability information in the “Item Details” screen.

Defect ID	202145
Case ID	Internal
Description	If displayable attributes are not configured for the component items of a bundle item, the Item IDs for these component items are left blank under the Component Details tab of the “More Details” pop-up window. This occurs only if the corresponding bundle item has been created from the Sterling Business Center application.