Problem determination: preliminary checks
Before investigating a problem, check whether there is an obvious cause:
Has the system run successfully before now?
Have you made any changes to the configuration of the system or added new features or programs?
Is the environment configured correctly?
Can the
Client daemon
connect to the
CICS
®
server?
Use the command:
cicscli
-
s=
servername
followed by the command:
cicscli
-
l
If the connection is good, this command returns the name of the server that you specified in
servername
.
Are there any messages explaining the failure?
Can you re-create the failure?
Do any of the available statistics help to explain the failure?
What to do next
Parent topic:
Problem determination and problem solving