IBM(R) Rational(R) Host Access Transformation Services (HATS) Refresh Pack V7.5.0.1

Copyright International Business Machines Corporation 2002, 2009. All rights reserved. US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Release notes

This document includes the following information:

V7.5.0.1 Description

This refresh pack may be applied to HATS V7.5 installations. HATS V7.5 may be installed in conjunction with Rational Software Delivery Platform V7.5.x.

For the current list of supported hardware and software prerequisites for HATS V7.5, refer to the Rational Host Access Transformation Services V7.5 - Supported Platform Summary Web page.

Functions extended by this refresh pack

Host On-Demand custom table support in HATS

A custom table file can contain any number of tables in any combination.

Keyboard
This mapping table remaps the user's keyboard characters as input customized for a host application.
Display
This mapping table remaps host display characters into screen output customized for the user.
Note: This remapping has no relation to HATS keyboard mapping.

To enable the use of custom tables in your project:

  1. Open the HATS project.
  2. Edit the connection by double-clicking the name in the Connections folder.
  3. Click the Advanced tab.
  4. Click Add.
  5. In the Add Parameter dialog, select CustomTable from the drop-down list for Name.
  6. In the Add Parameter dialog, enter the name of your custom table file in the Value field.
  7. Click OK to exit from the Add Parameter dialog.
  8. Copy the sample custom table file, CustomTableExample.txt, into in a folder named customtables in the root of the .ear project for your HATS Web application or in the root of the HATS RCP Runtime Extension project for your HATS rich client project. If the folder does not exist, create one. When you install the Rational Software Delivery Platform using the default path, CustomTableExample.txt is located in c:\Program Files\IBM\SDP70\hats\customtables.

The file format of CustomTableExample.txt is similar to that of Java properties files. Lines that start with # are comments, and variables shown as n and N are hexadecimal values. Following is an example of a sample custom table file:

##### Start of file
# Map SBCS Local nn to SBCS EBCDIC NN in keyboard table
sbcs.keyboard.0xnn=0xNN
# Map DBCS Unicode nnnn to DBCS EBCDIC NNNN in keyboard table
dbcs.keyboard.0xnnnn=0xNNNN
.....
# Map SBCS EBCDIC NN to SBCS Local nn in display table
sbcs.display.0xNN=0xnn
# Map DBCS EBCDIC NNNN to DBCS Unicode nnnn in display table
dbcs.display.0xNNNN=0xnnnn
.....
##### End of file

Priority of character replacement

There are several ways to replace characters in HATS. Character replacement by these functions occurs in the following order:

  1. Custom Table support
  2. UseHodCDRA1399 parameter for DBCS only
  3. User-Defined Characters (UDCs) for DBCS only
  4. Text Replacement
For example, if you use custom table support to change a display character, and text replacement is defined to change the same character, that character does not exist when text replacement occurs.

Rational products Visual Editor support

HATS V7.5.0.1 supports the new IBM Visual Editor for use in creating Rich Client transformations. This Visual Editor is shipped as a part of Rational Application Developer V7.5.2, Rational Software Architect for WebSphere software V7.5.2, and Rational Business Developer V7.5.1.2. For some of these packages, the Visual Editor is an optional feature that must be selected during installation rather than being installed by default. The Visual Editor is listed as the Java client application editor (VE). To use the new Visual Editor support in HATS, you must update the Rational product to the correct level and install the Java client application editor (VE) feature.

Notes:

  1. Rational Developer for System z installed as a standalone product does not provide the prerequisites that HATS V7.5.x needs. Ensure that you install the other products that were shipped with Rational Developer for System z. The bundled products provide the prerequisites needed. Depending on the Rational Developer for System z product bundle, you have either Rational Application Developer for WebSphere software or Rational Business Developer.
  2. The HATS V7.5 product help and Information Center contain information for the unsupported Visual Editor V1.4. When you install HATS V7.5.0.1 into one of the supported RSDP platform with the Visual Editor feature installed, the published Visual Editor V1.4 information might not apply when you use the new Visual Editor.

Automatic sorting of component and widget settings in the application.hap file rendering sets

Prior to HATS V7.5.0.1, the component and widget settings in rendering sets have been written to the Project Settings (application.hap) file in a random order. When a source code repository was used to control changes, a source control compare of the previous and new versions was performed. The inconsistent ordering of the rendering item component and widget settings resulted in many changes being reported, even when minimal changes had been made.

In the HATS V7.5.0.1 refresh pack, the rendering item component and widget settings are sorted in alphabetical order before being written to the application.hap file. The alphabetical order of the settings improves the usability of storing your project files in a source code repository. Now, when you change your project settings and return the application.hap file to the repository, the component and widget settings of rendering items are sorted, and remain ordered when you make subsequent changes.

WebFacing migration update

Prior to HATS V7.5.0.1, when you migrated your projects from HATS V7.1.x or earlier to HATS v7.5, you had to reconvert the projects because of Struts references to an older version. Otherwise, your projects would not run and displayed a JSP error.

Beginning with HATS V7.5.0.1, the WebFacing Migration Wizard replaces old Struts references in project JSPs, allowing projects migrated from V7.1.x or earlier to function without reconversion.

Note: When WebFacing added support for the Firefox browswer, some changes were made to conversion. Applications running in Firefox will largely run without reconversion, but users would still benefit from reconverting the projects.

JIS2004 support

In Windows Vista SP1, the default Japanese font supports JIS2004. JIS2004 support adds three types of new characters:

  1. Normal new characters that were not available before the JIS2004 support.
  2. Surrogate characters, which are two linked unicode code points to represent a single character. The two unicode code points are meaningless if they are separated.
    Notes:
  3. Combining characters, which are two unicode code points combined as one character. The two individual unicode code points that combine to form a combining character can be displayed separately also.
    Notes:

Beginning with HATS 7.5.0.1, JIS2004 is supported for most functions. However, the following functions do not support JIS2004 characters that do not exist in host code pages:

Japanese customers who want to continue using JIS90 on the Vista operating system can install Microsoft service pack KB927490, which can be downloaded and applied through Windows Update as additional software.

JIS2004 Support limitations

When using JIS2004 in your applications, consider the following limitations:

  1. The default font setting in HATS does not display JIS2004 characters correctly without some changes to the font settings.

    For HATS Web applications, enable the style setting in each HATS widget, such as the Field Widget, to add the following fonts:

    For HATS RCP applications, set the font setting in each HATS widget to the MS Mincho font.

  2. When using Internet Explorer V7 and higher, new JIS2004 characters can be supported correctly by setting the fonts as described in the previous limitation.
  3. When using Internet Explorer V6, or when using the preview function in the HATS Toolkit running on Windows XP, some new JIS2004 characters are not displayed correctly at all.
  4. To display JIS2004 characters in Windows XP, you must install Microsoft patch KB927489. Even when the patch is installed, you will not be able to insert some JIS2004 characters, such as the surrogate characters, since IME is not supported.

Update history

This refresh pack contains fixes for APARs as well as internal fixes.

Problems fixed in this refresh pack

Please see the HATS support page for a more detailed description of these APARs.

This update includes the following fixes:

IC58920 - Functions keys not rendering when using < > as delimiter.

IC58950 - Popup window several times when 'Allow paste operations via script=prompt' in Internet options.

IC58954 - When filling in the only input field rendered on a page, when filled, the cursor does not advance to the first position.

IC59019 - After auto copy and paste of characters exceeding length of previous field into new field, caret position is wrong.

IC59079 - Inputting DBCS data into mixed-byte field with auto advance on causes unexpected results to next SBCS-only field.

IC59082 - Data on MBCS field broken up when some data is entered then IME is used and submitted by either Enter, Ctrl, or Alt key.

IC59134 - Signed numeric data causing Javascript error on Internet Explorer V7.0.530.11.

IC59144 - Subfile header not recognized when marker is below action.

IC59163 - IME, eliminateMaxLengthInIdeographicFields, and autoadvance on with data input exceeding maxlen, then data is written to the next field.

IC59165 - Autoadvance does not work in specific cases.

IC59332 - Typing of numbers is not consistent in RTL screens.

IC59333 - On mixed field, if the last character of field data is double byte and it fully fills the field data will be trimmed.

IC59338 - No BIDI support for inserting GV in to a JSP transformation.

IC59377 - Field+ not working correctly when going from left to right.

IC59379 - Field data incorrect if submit the page by PF keys on inputting on IME.

IC59480 - Actions not recognized on BIDI screen.

IC59624 - Function keys not being recognized.

IC59840 - Macro using "On data extract query", if data contains 1 byte or 2 byte characters, error occurs.

IC59893 - "CAPS" not working when using code page 420.

IC59936 - Out of memory error generated when using auto advance and auto enter enabled.

IC59937 - Lag in text typed in input field with large number of inputs.

IC59957 - Locked screen when submitting to host in Internet Explorer, and msg document.selection has no properties in Firefox using autoadvance.

IC59958 - Subfile renders actions as headers when there is no data.

IC59971 - One button from a group is rendering on the left when it should render on the right with the other buttons.

IC60353 - Text replacement using Link cause Javascript error and fails

IC60586 - Highlight field fails to work correctly for a DBCS session when using character by character alignment on Field widget.

IC60710 - PDF print file cannot be opened when HTTP compression is on.

IC60723 - Field is not cleared properly with emulateFieldExit enabled on fields that have existing data.

The following problems were found internally, so there is no additional information about them on the HATS support page.

38784 - 'getstarti' link does not work on launchpad for cs/de/pl/ru/es/tr.

38790 - Struts tag lib location failure.

38795 - DBCS: Overwrite one character only on mixed field.

38801 - Migration fails when project contains two HATS natures.

38837 - Mobile IE6.1 renders default screens only in 1-column view mode.

38838 - BDO tag is added to Popup input field with opposite orientation.

38857 - BIDI: Arabic shaping is corrupt in Windows Server 2008.

38863 - Add properties for forcing VT Normal color.

38864 - Errors in Problems Tab when creating first project after installation of HATS.

38878 - BIDI: ALT+ENTER key combination key doesn't work properly for screen reverse.

38882 - BIDI: Screen reverse causes a screen reset on RCP.

The following problems were found internally for the IBM WebFacing Tool for IBM i. They cannot be found by a search on the HATS support page.

68163 - The properties tree for WebFacing projects is always scrolled to the right.

68184 - In Firefox, the cursor position is not correctly set.

68510 - In Firefox, paging up or down in a subfile does not preserve the cursor position.

68532 - In Firefox, the backspace key doesn't work if a field is completely full.

68577 - Enable WebFacing portlet project to support the new target runtime WebSphere Portal v6.1 on WebSphere Application Server v7, available in RAD v7.5.1.

68590 - JavaScript error might occur when running portlets in Internet Explorer on WPS 6.1.

Additional software support

If you install the WebSphere Application Server Version 6.1 Feature Pack for Web Services, you can create HATS Web services for the IBM WebSphere Java API for XML-Based Web Services (JAX-WS) runtime. If you plan to create HATS Web services for the JAX-WS runtime, be aware of the following:

Refresh pack limitations, known problems, and workarounds

The following limitations apply after the installation of this refresh pack:

Installing HATS maintenance

This section describes how to install IBM(R) Rational(R) Host Access Transformation Services (HATS) Refresh Pack V7.5.0.1, which contains all fixes available since HATS Version V7.5 was first released. This refresh pack is provided as an update and installed using IBM Installation Manager. The update is generally installed directly from the IBM update server; however you can also choose to download an archive file that contains the update and then use IBM Installation Manager to perform local installations. The following sections describe how to install this update.

Installation prerequisites
Update Packages installation instructions
Archive download for local installation instructions
Verifying your installation
HATS project updates
Installing the HATS runtime plug-ins into your rich client platform

Installation prerequisites

Installation of this refresh pack requires the following:

If either of these requirements is not satisfied, HATS will not appear in the Update Packages selection list.

For more information about HATS prerequisites, refer to the Rational Host Access Transformation Services V7.5 - Supported Platform Summary.

Update Packages installation instructions

Follow the steps below to install the update. You should perform the installation using the same Windows account that originally installed the Host Access Transformation Services (HATS) V7.5 product. The account must have administrator privileges.

To install directly from the IBM update server:

  1. Start IBM Installation Manager from the Windows Start menu. By default this is under Start > All Programs > IBM Installation Manager > IBM Installation Manager.
  2. Click Update Packages.
    Note: Do NOT select Install Packages.

    Installation Manager panel

  3. Select the package group in which you installed IBM Host Access Transformation Services V7.5. The default is IBM Software Delivery Platform. The Installed Packages list at the bottom of the panel should show IBM(R) Rational(R) HATS 7.5.x as one of the entries. Click Next.

    First Update Packages panel

  4. Select IBM(R) Rational(R) HATS 7.5.x and Version 7.5.0.1 and any other required or optional updates from the list of available updates. Any updates you already have installed will be displayed in grey and will not be selectable. Click Next.

    Installation Manager available packages

  5. Read and accept the license agreements for the selected updates, and then follow the remaining installation dialogs to install the selected updates.
    Note: Depending on the speed of your computer processor, the amount of RAM, and the speed of your Internet connection, the update(s) could take an extended period of time to download and install.
  6. Review your selections on the Summary panel. If you want to make any changes to your selections, click Back and make your changes. When you are ready to install the update, click Update.
  7. When the updates are complete, a message will be displayed by IBM Installation Manager informing you that updates were successfully installed. You can click View Log File to view the log file for the current Installation Manager session. When you are finished, click Finish.

    Update Complete message

  8. Exit IBM Installation Manager and start IBM Rational Host Access Transformation Services from the Windows Start menu to begin using the product. By default this is under Start > All Programs > IBM Software Delivery Platform > IBM Rational Host Access Transformation Services.

Archive download for local installation instructions

Ideally, this update should be installed directly from the IBM update server, as described in the Update installation instructions section above. However, you may also download an archive file containing the update and perform local installations. You might want to do this if:

  1. Download the HATS_7.5.0.1.zip file from the download page to your system.
  2. Unzip the HATS_7.5.0.1.zip file to a temporary directory.
  3. Start IBM Installation Manager from the Windows Start menu. By default this is under Start > All Programs > IBM Installation Manager > IBM Installation Manager.
  4. From the menu bar, select File > Preferences This is where you will tell the IBM Installation Manager the location of the installation files you just extracted.
  5. Click Add Repository in the Preferences dialog.

    Installation Manager Preferences panel

  6. In the Add Repository panel, click Browse.

    Add Repository panel

  7. In the Select a Repository panel, browse to the directory where you extracted the update installation files. Inside that directory you will see a hats\updates folder. Change to that directory, select repository.config and click Open.
  8. In the Add Repository panel, click OK.
  9. Click Test Connection in the Preferences dialog and ensure that the repository can be found.

    Test Connection button

  10. Click OK.
  11. Now that the local repository has been set, follow the instructions outlined in the Update Packages installation instructions.

Verifying your installation

You can verify that the update is installed by running View Installed Packages which is located on the Installation Manager menu bar under the File menu. You should see IBM(R) Rational(R) HATS_7.5.0.1 listed.

View Installed Packages panel

After installing the HATS maintenance and restarting the Rational Toolkit, the HATS projects in the current workspace are automatically updated with the new files.

HATS project files overwritten by the installation of HATS maintenance are saved. If HATS maintenance is uninstalled or disabled, HATS projects are not automatically restored to their former state. We recommend that you back up your existing HATS projects using a code repository, export them as zip files, or export them as project interchange files before applying HATS maintenance. See HATS project updates for more information.

If your workspace contains rich client applications, see Installing the HATS runtime plug-ins into your rich client platform for important information.

HATS project updates

The project update process creates a backup folder in the project named save_pre_7.5.0.1. This folder contains all of the files that were overwritten by the package update process. These files are saved so that you can compare and merge them with your newly installed HATS files. Do not worry if you see errors in the task view; these files are no longer used by the application. When you are satisfied that all the saved files have been compared and merged, you can delete the save_pre_7.5.0.1 folder.

Note:

If you need to roll back to this version of HATS in the future, the files in this folder are required to perform the roll back. See Removing installed maintenance for more information.

Installing the HATS runtime plug-ins into your rich client platform

After applying a HATS service update, if you have changed the target platform of your workspace (Windows > Preferences > Plug-in Development >Target Platform) from the default Rational Software Delivery Platform, you are prompted to install the HATS runtime features and plug-ins into your target platform the first time you start RAD. For example, if the target platform of your workspace is Lotus Expeditor, you are prompted to install the updated HATS runtime plug-ins into this platform. After the plug-ins are installed, you are prompted to reload the target platform using the Windows > Preferences > Plug-in Development >Target Platform panel. Once the plug-in list is refreshed, you should see updated versions for the com.ibm.hats.core, com.ibm.etools.terminal.beans, and com.ibm.hsrendering plug-ins.

Applying a service update to a client

To apply a service update to a client that already has a HATS rich client application installed, follow the instructions in the HATS User's and Administrator's Guide for Exporting the HATS runtime features. This exports the updated versions of the HATS runtime features and plug-ins. To make these updates available to a client, you can either modify your existing update site to include the updated features, or you can create a new update site. See Creating an update site in the User's and Administrator's Guide for more information. Because a HATS service update does not update your rich client projects, there is no need to re-export or re-install your HATS rich client applications.

If you used the New Product Configuration wizard to create a product package that includes Eclipse, HATS runtime plug-ins, and its dependencies, you need to regenerate this package and distribute it to your client machines. Instructions for creating a new product configuration can be found in the Packaging an Eclipse client environment for distribution section of the HATS User's and Administrator's Guide. There is no automated way to update plug-ins within an Eclipse environment that was packaged using the steps provided in the HATS User's and Administrator's Guide. This is a known issue.

Removing installed maintenance

You can remove installed HATS maintenance by selecting Roll Back Packages from the IBM Installation Manager main panel. Use the rollback feature if you have applied an update to a product package, and decide later that you want to remove the update and revert to the earlier version of the product. Installation Manager uninstalls the updated resources, and reinstalls the resources from the previous version. When you roll back to a previous version, it is restored with same features that were associated with the version.

During the rollback process, Installation Manager must access files from the earlier version of the package. By default, these files are stored on your system when you install a package. If you changed the default setting or deleted the files on the Roll Back preferences page, Installation Manager will require access to your installation repository or media. If you installed the product from a repository, you must have listed the repository from which you installed the previous version of the product in your repository preferences (File > Preferences > Repositories). To roll back your installation to a previous version:

  1. Start IBM Installation Manager from the Windows Start menu. By default this is under Start > All Programs > IBM Installation Manager > IBM Installation Manager.
  2. Click Roll Back Packages
  3. Select the package group in which you installed IBM Rational Host Access Transformation Services. The default is IBM Software Delivery Platform. The Installed Packages list at the bottom of the panel should show IBM(R) Rational(R) Host Access Transformation Services V7.5.0.1 as one of the installed packages in the package group you selected. Click Next.
  4. The Packages panel will show you the previous versions of Rational Host Access Transformation Services to which you can roll back. Select the version to which you would like to roll back. If there are no previous versions listed, you cannot roll back your installation. If you cannot roll back to a previous version without invalidating your current configuration, Installation Manager will display an error message at the top of the Packages panel and you will not be allowed to continue. If you are unable to roll back your installation, you will need to uninstall the entire IBM Rational Host Access Transformation Services product in order to uninstall Refresh Pack V7.5.0.1. If you are able to roll back, click Next.
  5. Review your selections on the Summary panel. If you want to make any changes to your selections, click Back and make your changes. When you are ready to roll back the update, click Roll Back.

When you roll back HATS, HATS projects are not automatically restored to their previous level. See Manually restoring your workspace for more information.

Uninstalling HATS from Rational Application Developer with WebSphere Developer for System z

When HATS is installed on a system that has Rational Application Developer V7.0.0.2 along with WebSphere Developer for System z V7 or V7.1.0.1, there might be problems in uninstalling HATS. For more information, refer to http://www-1.ibm.com/support/docview.wss?rs=103&context=SS6UCR&dc=D600&uid=swg21258176&loc=en_US&cs=UTF-8&lang=en.

Manually restoring your workspace

Following a roll back of installed HATS maintenance, to manually restore your workspace to the state before HATS maintenance was installed, follow these steps:

  1. Shut down Rational Toolkit.
  2. Restore your HATS projects by copying the files in the save_pre_7.5.0.1 folder back to their original locations.
  3. Restore your HATS EAR projects:
    1. Copy RSDP_shared_dir/plugins/com.ibm.hats_7.5.x\product.xml to the following locations:
      1. Each HATS EAR project
      2. Each RCP runtime extension project, if you have rich client applications
      3. Each HATS Web application linked to a WebFacing application for interoperability
        Note: The product.xml file must be renamed to hats_product.xml.
      where RSDP_shared_dir is the shared directory under the installed the RSDP product, and 7.5.x is the version you want to restore. The default for RSDP_shared_dir is C:\Program Files\IBM\SDPShared.
    2. Copy the following files to the root of each EAR project:
      • com.ibm.hats.core_7.5.1.x/lib/bidibean.jar
      • com.ibm.hats.core_7.5.1.x/lib/hatscommon.jar
      • com.ibm.hats.core_7.5.1.x/lib/hatsruntime.jar
      • com.ibm.hats.core_7.5.1.x/lib/hodwel.jar
      • com.ibm.hats.core_7.5.1.x/lib/ibmjlog.jar
      • com.ibm.hats.core_7.5.1.x/lib/HatsService.jar
      • com.ibm.hsrendering_7.5.1.x/hsrendering.jar
      • com.ibm.eNetwork.beans.HOD_10.1.x.x/habeansnlv2.jar
      • com.ibm.etools.iseries.wfcommon_1.0.x.x/runtime/WFCommon.jar
      • com.ibm.etools.hasslite_1.0.x.x/hasslite.jar
      • com.ibm.hostsim_7.0.0.x/hostsim.jar
  4. Reset the maintenance flag in the HATS preferences file:
    1. Edit the RSDP_shared_dir\plugins\com.ibm.hats_7.5.x\product.xml. Copy the build date to the system clipboard. The build date is included in the <date> tag under the <build> tag.
    2. Edit the workspace_dir\.metadata\.plugins\org.eclipse.core.runtime\.settings\com.ibm.hats.prefs file, where workspace_dir is your workspace folder. The default for workspace_dir is C:\Documents and Settings\user\IBM\rationalsdp\workspace.
      Replace the value for the projectBuildDate keyword with the date you copied from the <date> tag under the <build> tag in the product.xml file.
    3. Save the file.

Using silent install and uninstall

As an alternative to using the graphical installation wizard in IBM Installation Manager, you can use the command line to install or roll back to a previous HATS version silently.

For more information about installing product updates from a command line, see Working with silent installations in the IBM Installation Manager help.

Updates, limitations, and known problems

Updates, limitations, and known problems about Host Access Transformation Services are documented in the form of technotes on the IBM Software Support Web site.

As limitations and problems are discovered and resolved, the IBM Software Support team updates the knowledge base. By searching the knowledge base, you can quickly find workarounds or solutions to problems that you experience. The following link launches a customized query of the live Support knowledge base. To create your own query, go to the Advanced search page on the IBM Software Support Web site:

View all technotes for Host Access Transformation Services

Contacting IBM Software Support

IBM Software Support provides assistance with product defects.

Before you submit your problem to IBM Software Support, ensure that your company has an active IBM software maintenance contract, and that you are authorized to submit problems to IBM. The type of software maintenance contract that you need depends on the type of product you have:

If you are not sure what type of software maintenance contract you need, call 1-800-IBMSERV (1-800-426-7378) in the United States. From other countries, go to the "Contacts" page of the IBM Software Support Handbook at http://techsupport.services.ibm.com/guides/contacts.html and click the name of your geographic region for phone numbers of people who provide support for your location.

To contact IBM Software support, follow these steps:

  1. Determine the business impact of your problem.
  2. Describe your problem and gather background information.
  3. Submit your problem to IBM Software Support.

Determine the business impact of your problem

When you report a problem to IBM, you are asked to supply a severity level. Therefore, you need to understand and assess the business impact of the problem that you are reporting. Use the following criteria:

Severity 1 The problem has a critical business impact: You are unable to use the program, resulting in a critical impact on operations. This condition requires an immediate solution.
Severity 2 This problem has a significant business impact: The program is usable, but it is severely limited.
Severity 3 The problem has some business impact: The program is usable, but less significant features (not critical to operations) are unavailable.
Severity 4 The problem has minimal business impact: The problem causes little impact on operations, or a reasonable circumvention to the problem was implemented.

Describe your problem and gather background information

When describing a problem to IBM, be as specific as possible. Include all relevant background information so that IBM Software Support specialists can help you solve the problem efficiently. To save time, know the answers to these questions:

Submit your problem

You can submit your problem to IBM Software Support in one of two ways:

If the problem you submit is for a software defect or for missing or inaccurate documentation, IBM Software Support creates an Authorized Program Analysis Report (APAR). The APAR describes the problem in detail. Whenever possible, IBM Software Support provides a workaround that you can implement until the APAR is resolved and a fix is delivered. IBM publishes resolved APARs on the Software Support Web site daily, so that other users who experience the same problem can benefit from the same resolution.

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