Collecting data for WebFacing applications

If a problem with WebFacing is suspected, please first read through the WebFacing troubleshooting section and the links it references.

Collecting the following information will allow IBM® Support to better diagnose and resolve problems.

  1. Clear description of symptom. Accompanied by screen captures, reproducing instructions, circumvention if any, any other documents.
  2. WebFacing project version. From the WebFacing projects view, right-click the WebFacing project, select View Log. The overview tab of the log contains all necessary version information.
  3. Run time information, if applicable:
    • Job logs for all QQF jobs: QQFWFSVR, QQFVTSVR, and the QQF# job(s) of interest.
    • Eclipse .log file found in folder .metadata in your workspace.
    • WebSphere® Application Server logs.
Related reference
Common Base Event logging support for i5/OS WebFacing applications

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