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Comments

Comments


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Customer Information:

First Name	Joe	Middle Initial
Last Name	Doe	e-mail	idoctor@us.ibm.com
Company	TEST	Department
Street Address		City	TEST
State	Other/Unknown	Zip	12345
Country	United States	GEO	US
Customer Number		Business Partner	Yes
Phone Number		Fax Number
Referred By		Technical Contact

End-User Contact Information:

First Name2		Last Name2
Company2		e-mail2
City2		State2
Phone Number2		Fax Number2

IBM Contact Information:

First Name3		Last Name3
Phone Number3		Fax Number3
e-mail 3

Comments3:

Item:

Serial:

1111111

PG:

P30

Key:	820E2924AD

Key2:

Key3:

TL:

Start Date:

08/19/2021

Exp Date:

10/03/2021

Billing Date:

08/19/2021

Amount:

Exp Date:

System Information:

System Information:

Separate multiple dates with commas

Log Information

Log Information

Manual Process Section for Trial Request:

Manual Process Section for Trial Request:
Manual Process for requests with Duplicated Keys - STATUS REJECTED
A request with at least one duplicated key will be rejected. The options to process the request are:

1- If errors, correct the request and change the status to NEW. *Will enforce validation for duplicates

2 - If you need to override the duplicate validation checking -->

3 - Send a rejection email to the customer --> *Switch to iDoctor ID before running this option