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Project Management Orientation

Avoiding Problems  

Troubled projects have a significant impact on IBM's profitability and extensive negative impact on the IBM reputation for high customer satisfaction and quality service.  The most frequent and common denominator in troubled projects is the IBM proposal and the performance team's failure to understand and follow IBM internal processes and guidelines.  Projects also break down because of failure to follow project management discipline procedures, not because of the inability to resolve the technical problems.
  
By following the steps in the IBM Global Services Worldwide Quality Assurance Management Discipline (WWQA/MD) procedures, you can identify and avoid many potential problems.  Available documentation supporting the implementation of WWQA/MD can be found on the Quality Assurance Web site.
  
  
The Prevention Measures to Avoid Troubled Projects white paper contains a description of root causes of troubled projects that are frequently encountered, along with suggested prevention measures.  The white paper links the root causes of troubled projects to various categories or project phases, such as organizing the project or risk management.  The white paper is based on the findings of project management reviews and on the analysis of troubled projects.  The following attachment is the Prevention Measures to Avoid Troubled Project white paper.
  
You can access this white paper from the Quality Assurance Web site.

1: Getting Started
2: Define the Project Team
3: Team Management
4: Identify and Validate Requirements
5: Create Decomposition Structures
6: Risk Management
7: Project Estimates
8: Project Schedules
9: Change Management
10: Project Control and Execution
Defining the Project
11: Project Management Review
12: Project Closeout
13: Project Management Tool Suite
14: Self-Assessment and Final Exam
Fast Points
Concepts
Seven Keys
Case Study
WWPMM
Mentor
Check Point
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