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Project Management Orientation

Managing Projects in Different Environments  (continued)

A customer is the recipient of a product or service provided by the delivery organization.  The customer might be the ultimate consumer, user, beneficiary, or purchaser  (ISO 8402).  The customer might also be the sponsor.


 

A sponsor is an individual or an organization that has the authority to perform, delegate, or ensure completion of the following project commitments:

 

The sponsor might be internal (such as the Integrated Portfolio Management Team) or external (such as a commissioning body) to IBM.

1: Getting Started
2: Define the Project Team
3: Team Management
4: Identify and Validate Requirements
5: Create Decomposition Structures
6: Risk Management
7: Project Estimates
8: Project Schedules
9: Change Management
10: Project Control and Execution
Defining the Project
11: Project Management Review
12: Project Closeout
13: Project Management Tool Suite
14: Self-Assessment and Final Exam
Fast Points
Concepts
Seven Keys
Case Study
WWPMM
Mentor
Check Point
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