The Change Management Process Illustrated
The following figure shows the process that should be used to manage changes.
Steps in the Change Identification Process
The major steps in the change identification process are:
The following steps are performed when investigating any change:
The change request is reviewed by the change control board and approved for implementation, rejected, or deferred.
If the change request is rejected or deferred, the result is logged, the reasons for rejection or deferral are documented, and the change request is filed for possible future reconsideration. All interested stakeholders are informed of this decision.
If the change request is accepted for implementation, a change order is generated instructing the appropriate project personnel, including suppliers, to implement the approved change request or its alternative. In addition, all appropriate baselined documents are updated to reflect the change, including the possible revision of the contract with the sponsor and the supplier. The result is logged and filed, and all interested stakeholders are informed.
Generally, your approval signature and that of the project sponsor are needed before the change request proceeds to impact assessment.
You must ensure that the impact assessment considers the impact on schedule, costs, resources (hardware and software), personnel (including suppliers), documentation, logistics support, and the contract terms and conditions and performance.
Communicate the decision for each change request to those who need to know, including the originator of the change request.