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Project Management Orientation

Issue Management and the Issue Log  (continued)

Each issue should be documented in an issue document, a WWPMM work product that describes the issue in detail and provides a complete history of its progression through analysis and resolution.  There is also a WWPMM work product for the issue log, which lists all the issues that occurred and required recording during the life of a project, including the owner, due date, and status.  Here is a sample issue log. 

Notice that each issue has an owner and a target date for completion.  In most cases, the best way to resolve an issue is to be sure the issue has an owner and a target date for completion.  At each status meeting, ask the owner to report the status of the issue.
  
The column labeled priority (p) helps you to prioritize the work.  Additionally, there is a date opened column.  This is for reference purposes, so that you can see how long the issue has been open. 
  
Issue control has much in common with change control.  Both processes involve documenting the change or issue, assigning responsible parties, and tracking the change or issue through to resolution.

1: Getting Started
2: Define the Project Team
3: Team Management
4: Identify and Validate Requirements
5: Create Decomposition Structures
6: Risk Management
7: Project Estimates
8: Project Schedules
9: Change Management
10: Project Control and Execution
Defining the Project
11: Project Management Review
12: Project Closeout
13: Project Management Tool Suite
14: Self-Assessment and Final Exam
Fast Points
Concepts
Seven Keys
Case Study
WWPMM
Mentor
Check Point
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