Welcome to the Mobility Client version 5.1.0.1 for Palm OS, a component of IBM(R) WebSphere(R) Everyplace(R) Connection Manager. This README file contains information you need for installing and running the Mobility Client. It also contains information that was not available for our publications. ___________________________________________________________________________ Table of contents 1.0 Hardware and software requirements 2.0 Getting help 3.0 New features 4.0 Upgrading 5.0 Product limitations 6.0 Fixed Authorized Problem Analysis Reports (APARs) 7.0 Trademarks and Copyright ___________________________________________________________________________ 1.0 Hardware and software requirements The Mobility Client for Palm OS has been tested with the following devices. The text in parentheses () indicates the operating systems tested with the device: -- Tungsten W (Palm OS 4.1.2) -- Tungsten C (Palm OS 5.2.1) -- Treo 600 (Palm OS 5.2.1) from Sprint, AT&T, and T-Mobile The Mobility Client for Palm OS has been tested with the following network connection types: -- Code Division Multiple Access (CDMA) -- Global Systems for Mobile Communications / General Packet Radio Switching (GSM/GPRS) The Mobility Client for Palm OS requires Palm Desktop Version 4.0.1 or later to be installed on your workstation. ___________________________________________________________________________ 2.0 Getting help To access the online help, tap Preferences -> Tools -> Help. To access the field-level help, tap the (i) icon on the screen where you want help. ___________________________________________________________________________ 3.0 New features for version 5.1 You can select an application to auto-start after successfully connecting to the Connection Manager. Administrators can troubleshoot connection problems with the Connection Manager. Configurations files can be imported into the Mobility Client without user intervention. 3.1 New feature for version 5.1.0.1 Added support for limiting the Mobility Clients that are permitted to log on to the Connection Manager by device class. This capability is a security feature of the connection profile that is assigned to the mobile network connection (MNC) to which the client logs in. ___________________________________________________________________________ 4.0 Upgrading to version 5.1 To upgrade from an older version of the Mobility Client for Palm OS, use the following steps: -- Soft reset your device before you perform any further actions. (Refer to your device's manual for information to perform a soft reset). -- Run the Mobility Client for Palm OS.exe install image on your desktop and follow the install instructions. -- Synchronize your device with your desktop with HotSync. -- When you launch the Mobility Client for Palm OS from your device, you are notified that an upgrade has been detected. Create a new account by tapping Preferences -> Account -> New to re-configure your account. Do not create a duplicate account with Preferences -> Account-> Duplicate because your account will not be properly reconfigured. ___________________________________________________________________________ 5.0 Product limitations Palm OS ------- -- The Mobility Client for Palm OS does not enable you to set the default route. -- If you are running this software on a device that ships with the Blazer Web Browser, you may not be able to load internal Web sites because the browser relies on a proxy that is incompatible with the Mobility Client for Palm OS. -- This release of the Mobility Client for Palm OS does not support moving the modules into an SD card. The modules must remain on the handheld. -- If you run the LFTP application and try to transfer a large file over a slow network through the private network interface, the transfer may time out before the file is completely transferred. -- If you are using a T-Mobile Treo 600, you may experience the following error from some network applications including the Mobility Client for Palm OS: Error: GPRS connection not available. Check your settings in Network Perferences and/or try again later (0x7143) To correct the situation, go to the Application Launcher, tap on Perfs and select Network from the drop down list, then create a new connection configured as follows: Service: [any name] Connection: GPRS User Name: [leave blank] Password: [leave blank - Unassigned]] APN: internet2.voicestream.com Tap Disconnect, then Connect to make this the default setting. This will correct the problem from any Internet application including the Mobility Client for Palm OS. -- The Palm OS has a known issue with the Network Preferences Panel that causes the state of the Connect/Disconnect button to get out of sync with the state of the underlying Network Library (NetLib). The effect is that the button will sometimes display "Connect" when NetLib is connected, or "Disconnect" when NetLib is disconnected. The impact is that you may get an error from the Palm OS when you tap on this button and the states are out of sync. However, in most cases you should be able to still use the network if NetLib is connected. Otherwise, you may need to soft reset your device. -- If you are running this software on a Tungsten C and have multiple WiFi access points configured and you attempt to switch access points from the Network Preferences Panel after powering your device on, you might experience a Fatal Alert while restoring the connection with the Connection Manager. -- The Mobility Client for Palm OS does not support the broadcast feature and should not be added to a broadcast group on the Connection Manager. -- The Mobility Client for Palm OS does not support usernames and passwords that contain characters from the Double Byte Character Set (DBCS). -- This release of the Mobility Client for Palm OS allows only up to 20 characters for password fields. -- If you are running this software on a Tungsten C and your device becomes idle or is powered off while connected to the Connection Manager, restoring the network connection might result in a Fatal Alert. To prevent this Fatal Alert, logoff from and logon to the Connection Manager to restore your network connection. -- The Mobility Client for Palm OS might experience stalls during large data transfers (for example, during an initial sync with the WebSphere Everyplace Access or during large file downloads) or after long periods of frequent usage on the Treo 600. If you are experiencing this problem, you might need to upgrade the software built into your device. Please visit the PalmOne website at http://www.palmone.com for information on the Treo 600 Updater. -- If you are running this software on a Tungsten C or a Tungsten W, large data transfers (e.g. initial WebSphere Everyplace Access sync or large DMS update) may result in a timeout and in some cases it may result in a Fatal Alert. -- If you are running the Mobility Client for Palm OS on a Tungsten C using CJKOS (Chinese, Japanese, Korean operation system) enablers, you can experience an unexpected interruption which causes the Mobility Client to stop when you disconnect from the Connection Manager after disabling and re-enabling CJKOS while connected to the Connection Manager. ___________________________________________________________________________ 6.0 Fixed Authorized Problem Analysis Reports (APARs) IY64679 - MOBILITY CLIENT FOR PALM OS DOES NOT PROVIDE DETAILED INFO. WHEN SECONDARY AUTHENTICATION FAILS. IY64681 - ADD COMMANDS TO PALM CLIENT TO ENABLE THE MODIFICATION OF THE MOBILITY CLIENTS' EVERYPLACE PROFILE ___________________________________________________________________________ 7.0 Trademarks and Copyright Everyplace, IBM, and WebSphere are trademarks or registered trademarks of the IBM Corporation in the United States, or other countries, or both. Other company, product, and service marks may be trademarks or service marks of others. Copyright International Business Machines and others, 1994, 2004. All rights reserved.