IBM* IMAGEPLUS* VISUALINFO* VERSION 2 RELEASE 2.1
              CORRECTIVE SERVICE INFORMATION FOR WINDOWS** COMPONENTS

     Corrective service for Windows components of IBM ImagePlus VisualInfo
     V2.2.1 is provided in the form of FixPaks. These packages are located in
     this subdirectory (ps/products/imageplus/fixes/vi221/win).

     FixPaks for VisualInfo V2.2.1 Windows components include fixes for all
     supported national languages. The installation program and README file
     for FixPaks are provided in U.S. English only. Fixes are packaged
     separately for each supported national language and are located in the
     following subdirectories which are contained in this directory:

       SUBDIRECTORY  LANGUAGE
       ------------  --------------------
       chs           Simplified Chinese
       cht           Traditional Chinese
       dan           Danish
       deu           German
       enu           U.S. English
       esp           Spanish
       fin           Finnish
       fra           French
       heb           Hebrew
       ita           Italian
       jpn           Japanese
       kor           Korean
       nld           Dutch
       nor           Norwegian
       ptb           Brazilian Portuguese
       sve           Swedish

     The following FixPak for VisualInfo V2.2.1 Windows components is currently
     available in each of the language-specific subdirectories:

     FIXPAK NAME   FILES         DESCRIPTION
     -----------   ------------  ----------------------------------------------
     NOTE: The following FixPak is REQUIRED and must be applied to
           VisualInfo V2.2.1.
     UR02211       ur02211w.exe  Setup file containing software fixes
                   ur02211w.txt  README file including installation instructions

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CUSTOMER SERVICE AND SUPPORT
__________________________________________________________________________

     This Customer Service and Support guide applies to U.S., Canada and
     Puerto Rico only.  Outside these countries, contact your local IBM
     representative or Authorized IBM Supplier for information on warranty
     and software support.

     In addition to Program Services described in the License Information,
     possible sources of help are:

      a) Internet (http://www.ibm.com/products/support.html)
         * Search tips and techniques database
         * Download fixes, device drivers

      b) Phone (1-800-237-5511) then select the option for DOS

     If you are a licensed customer that has a support contract and you need
     support, please have the following information available, then call
     1-800-237-5511 (In Canada, call 1-800-465-2222).

      a) The product name and version number
      b) The kind of hardware and software you are using
      c) What happened and what you were doing when the problem occurred
      d) Whether you tried to solve the problem and how
      e) The exact wording of any messages displayed

     If you are a licensed customer who does not have a support contract and
     you need support, you will need to call one of the following numbers to
     purchase a contract:

      If you have an IBM Corporate Customer Number, 1-800-799-7765
      Monday - Friday 8:00 a.m. to 5:00 p.m. Eastern time.

      In Canada call 1-800-426-2255 Monday - Friday 8:00 a.m. to 5:00
      p.m. Eastern time.

      All other customers who have a valid license should call
      1-800-237-5511 Monday - Friday 8:00 a.m. to 5:00 p.m. Eastern time.
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TRADEMARKS
__________________________________________________________________________

     *IBM, ImagePlus, and VisualInfo are trademarks of the International
      Business Machines Corporation in the United States or other countries.
    **Microsoft, Windows, and the Windows 95 logo are trademarks or registered
      trademarks of Microsoft Corporation.