IBM* IMAGEPLUS* VISUALINFO* VERSION 2 RELEASE 2.1
                 CORRECTIVE SERVICE INFORMATION FOR OS/2* COMPONENTS

     Corrective service for OS/2 components of IBM ImagePlus VisualInfo V2.2.1
     is provided in the form of FixPaks. These packages are located in this
     subdirectory (ps/products/imageplus/fixes/vi221/os2).

     FixPaks for VisualInfo V2.2.1 OS/2 components include fixes for all
     supported national languages. The installation program and README file
     for FixPaks are provided in U.S. English only.

     The following FixPaks for VisualInfo V2.2.1 OS/2 components are currently
     available:

     FIXPAK NAME   FILES         DESCRIPTION
     -----------   ------------  ----------------------------------------------
     NOTE: The following FixPak is REQUIRED and must be applied to
           VisualInfo V2.2.1.
     UR02211       ur02211.zip   PKZIP file containing software fixes
                   ur02211.txt   README file including installation instructions

     NOTE: The following FixPak is only required if you want to use Flowmark*
           V2.3 with VisualInfo V2.2.1. Do NOT apply this FixPak if you are not
           using Flowmark V2.3.
     FM23FIX       fm23fix.zip   PKZIP file containing software fixes
                   fm23fix.txt   README file including installation instructions

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CUSTOMER SERVICE AND SUPPORT INFORMATION
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     This Customer Service and Support guide applies to U.S., Canada and
     Puerto Rico only.  Outside these countries, contact your local IBM
     representative or Authorized IBM Supplier for information on warranty
     and software support.

     In addition to Program Services described in the License Information,
     possible sources of help are:

      a) Internet (http://www.ibm.com/products/support.html)
         * Search tips and techniques database
         * Download fixes, device drivers

      b) Phone (1-800-237-5511) then select the option for OS/2

     If you are a licensed customer that has a support contract and you need
     support, please have the following information available, then call
     1-800-237-5511 (In Canada, call 1-800-465-2222).

      a) The product name and version number
      b) The kind of hardware and software you are using
      c) What happened and what you were doing when the problem occurred
      d) Whether you tried to solve the problem and how
      e) The exact wording of any messages displayed

     If you are a licensed customer who does not have a support contract and
     you need support, you will need to call one of the following numbers to
     purchase a contract:

      If you have an IBM Corporate Customer Number, 1-800-799-7765
      Monday - Friday 8:00 a.m. to 5:00 p.m. Eastern time.

      In Canada call 1-800-426-2255 Monday - Friday 8:00 a.m. to 5:00
      p.m. Eastern time.

      All other customers who have a valid license should call
      1-800-237-5511 Monday - Friday 8:00 a.m. to 5:00 p.m. Eastern time.

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TRADEMARKS
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     *IBM, ImagePlus, OS/2, VisualInfo, and Flowmark are trademarks of the
      International Business Machines Corporation in the United States or
      other countries.