IBM* IMAGEPLUS* VISUALINFO* VERSION 2 RELEASE 2
                      CORRECTIVE SERVICE FOR OS/2* COMPONENTS

                         FixPak UR02202 - March 31, 1997

     **************************************************************************
     IMPORTANT:
     This FixPak is REQUIRED and must be applied to VisualInfo V2.2. FixPak
     UR02202 supercedes FixPak UR02201. It is not necessary to install FixPak
     UR02201 before installing FixPak UR02202.
     **************************************************************************

     FixPak UR02202 for VisualInfo V2.2 OS/2 components is located in the
     subdirectory ps/products/imageplus/fixes/vi220/os2.

     To install the FixPak, perform the following actions:

       1) Download the file ur02202.zip in binary mode to a temporary
          subdirectory on your PC. For example:

          [c:\] md temp
          [c:\] cd temp
          [c:\temp] ftp ftp.software.ibm.com
          Name (ftp.software.ibm.com): anonymous
          Password: <Internet email id>
          ftp> cd /ps/products/imageplus/fixes/vi220/os2
          ftp> binary
          ftp> get ur02202.zip c:ur02202.zip
          ftp> quit
          [c:\temp]

       2) Unzip the file ur02202.zip using PKUNZIP with the -d option to create
          the subdirectory structure.
          IMPORTANT NOTE: Do NOT perform this step from your VisualInfo
                          installation directory. For example:

          [c:\temp] pkunzip -d ur02202.zip

       3) Read the readme.os2 file which was unzipped by step 2. This file is
          the updated README file for VisualInfo OS/2 components.

          [c:\temp] e readme.os2

       4) To install the FixPak, type "INSTALL" from the temporary subdirectory
          to start the installation program. Follow the instructions presented
          to complete the FixPak installation process.

          [c:\temp] install

       5) Updates are also provided for the utilities you need to migrate an
          OS/2 Library Server to an AIX* Library Server. The FixPak
          installation program does not install these utilities.

          If you need to migrate from an OS/2 Library Server using DB2*/2
          Version 2 to an AIX Library Server using DB2/6000, copy the following
          files from the temporary FixPak directory to the same subdirectory in
          your VisualInfo installation directory:

               frnos2\os2db2v2\aixdb2\frnomiex.bnd
               frnos2\os2db2v2\aixdb2\frnomiex.exe

          If you need to migrate from an OS/2 Library Server using DB2/2
          Version 2 to an AIX Library Server using Oracle, copy the following
          files from the temporary FixPak directory to the same subdirectory in
          your VisualInfo installation directory:

               frnos2\os2db2v2\aixora\frnoexl1.cmd
               frnos2\os2db2v2\aixora\frnoexl2.cmd

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CUSTOMER SERVICE AND SUPPORT
__________________________________________________________________________

     This Customer Service and Support guide applies to U.S., Canada and
     Puerto Rico only.  Outside these countries, contact your local IBM
     representative or Authorized IBM Supplier for information on warranty
     and software support.

     In addition to Program Services described in the License Information,
     possible sources of help are:

      a) Internet (http://www.ibm.com/products/support.html)
         * Search tips and techniques database
         * Download fixes, device drivers

      b) Phone (1-800-237-5511) then select the option for OS/2

     If you are a licensed customer that has a support contract and you need
     support, please have the following information available, then call
     1-800-237-5511 (In Canada, call 1-800-465-2222).

      a) The product name and version number
      b) The kind of hardware and software you are using
      c) What happened and what you were doing when the problem occurred
      d) Whether you tried to solve the problem and how
      e) The exact wording of any messages displayed

     If you are a licensed customer who does not have a support contract and
     you need support, you will need to call one of the following numbers to
     purchase a contract:

      If you have an IBM Corporate Customer Number, 1-800-799-7765
      Monday - Friday 8:00 a.m. to 5:00 p.m. Eastern time.

      In Canada call 1-800-426-2255 Monday - Friday 8:00 a.m. to 5:00
      p.m. Eastern time.

      All other customers who have a valid license should call
      1-800-237-5511 Monday - Friday 8:00 a.m. to 5:00 p.m. Eastern time.
__________________________________________________________________________

TRADEMARKS
__________________________________________________________________________

     *IBM, ImagePlus, OS/2, DB2, AIX, and VisualInfo are trademarks of the
      International Business Machines Corporation in the United States or
      other countries.