VCS Vocabulary Updates for IBM* CallPath* DirectTalk/2* V2.1 PTF UR50272 ======================================================================== This PTF is one of four that ship updated VCS Voice Recognition vocabularies for IBM Callpath DirectTalk/2 Version 2.1. PREREQUISITES ------------- This PTF applies to DirectTalk/2 V2.1 at ServicePak UR48937 or later. DESCRIPTION ----------- Updated Voice Recognition vocabularies are provided that support the use of mixed technology vocabulary types (Discrete, Discrete with cut-through and Continuous) on the same Dialogic Antares Speech Technology board. The use of mixed technology vocabularies on a single Antares board requires the purchase of a corresponding mixed technology VR dongle from Dialogic Corporation. This must be installed on the Antares board prior to installing mixed technology vocabularies on the same board. These vocabularies may also be used to update the vocabularies shipped with the DirectTalk/2 product. No dongle updates are required for single technology installations. For efficiency of distribution of these vocabularies, they are supplied via four different PTFs on a geographical basis. This PTF, UR50272, contains 5 diskettes and ships vocabularies for the following languages used in the Americas (North, Central & South): o English - Canadian o English - US o French, including Canadian (see note 1) o North American English and French o North American English and Spanish o Portuguese - Brazilian o Spanish - Argentinian o Spanish, including North, Central and South American (see note 2) o US English for Banking o US English for Voice Mail PTF UR50444 contains 4 diskettes and ships vocabularies for the following European languages: o English, French, German and Italian (combined) o Flemish o French, including Belgian (see note 1) o French - Swiss o German o German - Swiss o Italian o Italian - Swiss PTF UR50646 contains 3 diskettes and ships vocabularies for the following European languages: o Catalan o Danish o Dutch o English - UK o Finnish o Portuguese o Spanish (see note 2) o Swedish PTF UR50670 contains 4 diskettes and ships vocabularies for the following languages used in the rest of the world: o Afrikaans o Cantonese o English - Australian o English - Hong Kong o English - South African o English - Singapore o Japanese o Korean o Turkish Notes: 1) The vocabularies for French are also suitable for use in Belgium and Canada. The same vocabularies are shipped on PTFs UR50272 and UR50444. 2) The vocabularies for Spanish are also suitable for use in North, Central & South America. The same vocabularies are shipped on PTFs UR50272 and UR50646. CONTENTS OF PTF --------------- Up to three types of vocabulary are available for each language: Discrete, Discrete with cut-through and Continuous. Each vocabulary comprises of three files having the same name but with different file extensions: 1) VCS firmware file (.VB4) - loaded onto the Antares card by DirectTalk/2. 2) VCS template file (.VT4) - lists the content of the vocabulary in ASCII. 3) DT/2 template file (.TP4) - encoded form of (2) used by DirectTalk/2. For each language, the vocabularies are supplied as compressed zip archives containing these three files. The name of the archive is the same as the vocabulary and has a file extension of .ZIP. The following table lists the names of the vocabulary archives (without the .ZIP extension) supplied by this PTF and the number of the diskette containing them: .------------------------------------------------------------------. | Language | Discrete | Discrete | Continuous | Disk | | | | W/Cut-Thru | | No | |==================================================================| | Spanish | SPARD82A | SPARU42A | | 3 | | - Argentinian | | SPARU42B | | 3 | |------------------------------------------------------------------| | Portuguese | POBZD82A | POBZU42A | | 3 | | - Brazilian | | | | | |------------------------------------------------------------------| | English | ENCAD82A | ENCAU42A | ENCAW23A | 2 | | - Canadian | | | | | |------------------------------------------------------------------| | French | FRMXD82A | FRMXU42A | FRMXW23A | 5 | | (incl. Canadian) | FRMXD82B | FRMXU42B | | 5 | |------------------------------------------------------------------| | North American | XEFRD83A | XEFRU43A | | 5 | | English & French | | | | | |------------------------------------------------------------------| | North American | XESPD83A | XESPU43A | | 3 | | English & Spanish | XESPD84A | XESPU44A | | 3 | |------------------------------------------------------------------| | Spanish (incl. North,| SPMXD82A | SPMXU42A | SPMXW23A | 4 | | Central & South) | SPMXD82B | SPMXU42B | SPMXW23B | 4 | |------------------------------------------------------------------| | English | ENUSD82A | ENUSU42A | ENUSW23A | 1 | | - US | ENUSD84A | ENUSU44A | | 1 | | | ENUSD84B | ENUSU44B | | 1 | |------------------------------------------------------------------| | US English for | XBNKD84A | XBNKU44A | | 2 | | Banking | | | | | |------------------------------------------------------------------| | US English for | XVCMD83A | XVCMU43A | | 2 | | Voice Mail | | | | | '------------------------------------------------------------------' INSTALLATION ------------ 1) Stop your DirectTalk/2 system. 2) Refer to the table above and copy the required vocabulary archive files from the appropriate diskette to the main DirectTalk/2 directory on your system. 3) Unpack each archive file using the pkunzip2.exe utility which is shipped on diskette 1 of the PTF. Use the following command: pkunzip2 where: is the name of the vocabulary archive file eg. ENUSD82A.ZIP 4) Delete the archive files. 5) If you have added new vocabularies to those previously installed, update the ANTARES.CFG file, as described in the DirectTalk/2 Installation Guide (Appendix C). 6) If you are adding multiple VR technologies (Discrete, Discrete with cut-through or Continuous) on the same Antares board, ensure you have an appropriate Antares mixed technology dongle. This must be purchased directly from Dialogic Corporation. 7) Close all running applications, shutdown and re-start your OS/2* system. 8) Start your DirectTalk/2 system. TRADEMARKS AND SERVICE MARKS ---------------------------- The following terms (indicated at their first occurrence by an asterisk) are trademarks or service marks of IBM Corporation in the United States or other countries: IBM CallPath DirectTalk/2 OS/2 Other company, product and service names may be trademarks or service marks of others. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF FITNESS AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY RELATED PATENTS OR COPYRIGHTS. (C) Copyright IBM Corporation 1999. All rights reserved. END OF FILE