Glossary

Product Information

If you live in the U.S.A., then you can call one of the following numbers:

• 1-800-IBM-CALL (1-800-426-2255) or 1-800-3IBM-OS2 (1-800-342-6672) to order products or get general information.
• 1-800-879-2755 to order publications.

http://www.ibm.com/software/data/

The DB2 World Wide Web pages provide current DB2 information about news, product descriptions, education schedules, and more.

http://www.ibm.com/software/data/db2/library/

The DB2 Product and Service Technical Library provides access to frequently asked questions, fixes, books, and up-to-date DB2 technical information.

Note:

This information may be in English only.

http://www.elink.ibmlink.ibm.com/pbl/pbl/

The International Publications ordering Web site provides information on how to order books.

http://www.ibm.com/education/certify/

The Professional Certification Program from the IBM Web site provides certification test information for a variety of IBM products, including DB2.

ftp.software.ibm.com

Log on as anonymous. In the directory /ps/products/db2, you can find demos, fixes, information, and tools relating to DB2 and many other products.

comp.databases.ibm-db2, bit.listserv.db2-l

These Internet newsgroups are available for users to discuss their experiences with DB2 products.

On Compuserve: GO IBMDB2

Enter this command to access the IBM DB2 Family forums. All DB2 products are supported through these forums.

For information on how to contact IBM outside of the United States, refer to Appendix A of the IBM Software Support Handbook. To access this document, go to the following Web page: http://www.ibm.com/support/, and then select the IBM Software Support Handbook link near the bottom of the page.

Note:

In some countries, IBM-authorized dealers should contact their dealer support structure instead of the IBM Support Center.

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