Call Level Interface Guide and Reference

Appendix P. Contacting IBM

If you have a technical problem, please review and carry out the actions suggested by the Troubleshooting Guide before contacting DB2 Customer Support. This guide suggests information that you can gather to help DB2 Customer Support to serve you better.

For information or to order any of the DB2 Universal Database products contact an IBM representative at a local branch office or contact any authorized IBM software remarketer.

Telephone

If you live in the U.S.A., call one of the following numbers:

• 1-800-237-5511 for customer support.
• 1-800-IBM-CALL (1-800-426-2255) or 1-800-3IBM-OS2 (1-800-342-6672) to order products or get general information.
• 1-800-879-2755 to order publications.
• 1-888-426-4343 to learn about available service options.

For information on how to contact IBM outside of the United States, refer to Appendix A of the IBM Software Support Handbook. To access this document, go to the following Website: http://www.ibm.com/support/, and then performing a search using the keyword "handbook".

Note:

In some countries, IBM-authorized dealers should contact their dealer support structure instead of the IBM Support Center.

Bibliography

• IBM SQL Reference Version 2, SC26-8416
• ODBC 2.0 Programmer's Reference and SDK Guide ISBN 1-55615-658-8
• ODBC 3.0 Software Development Kit and Programmer's Reference ISBN 1-57231-516-4
• X/Open CAE Specification, March 1995, Data Management: SQL Call Level Interface (CLI) (ISBN: 1-85912-081-4, C451).
• X/Open Preliminary Specification, March 1995, Data Management: Structured Query Language (SQL), Version 2 (ISBN: 1-85912-093-8, P446).
• IBM DB2 SQL Reference SC09-2974
• IBM DATABASE 2 for MVS/ESA SQL Reference SC26-3270-00
• SQL/DS SQL Reference for IBM VM Systems and VSE SH09-8087-03
• DB2 for OS/400 SQL Reference Version 3 SC41-9608-00