Replication Guide and Reference
If you have a technical problem, please review and carry
out the actions suggested by the Troubleshooting
Guide before contacting DB2 Customer Support. This guide suggests
information that you can gather to help DB2 Customer Support to serve you
better.
For information or to order any of the DB2 Universal Database products
contact an IBM representative at a local branch office or contact any
authorized IBM software remarketer.
If you live in the U.S.A., then you can call one of
the following numbers:
- 1-800-237-5511 for customer support.
- 1-888-426-4343 to learn about available service options.
If you live in the U.S.A., then you can call one
of the following numbers:
- 1-800-IBM-CALL (1-800-426-2255) or 1-800-3IBM-OS2 (1-800-342-6672) to
order products or get general information.
- 1-800-879-2755 to order publications.
- http://www.ibm.com/software/data/
- The DB2 World Wide Web pages provide current DB2 information about news,
product descriptions, education schedules, and more.
- http://www.ibm.com/software/data/db2/library/
- The DB2 Product and Service Technical Library provides access to
frequently asked questions, fixes, books, and up-to-date DB2
technical information.
| Note: | This information may be in English only.
|
- http://www.elink.ibmlink.ibm.com/pbl/pbl/
- The International Publications ordering Web site provides information on
how to order books.
- http://www.ibm.com/education/certify/
- The Professional Certification Program from IBM Web site provides
information certification test information for a variety of IBM products
including DB2.
- ftp.software.ibm.com
- Log on as anonymous. In the directory /ps/products/db2,
you can find demos, fixes, information, and tools concerning DB2 and many
related products.
- comp.databases.ibm-db2,
bit.listserv.db2-l
- These internet newsgroups are available for users to discuss their
experiences with DB2 products.
- On Compuserve: GO IBMDB2
- Enter this command to access the IBM DB2 Family forums. All DB2
products are supported through these forums.
For information on how to contact IBM outside of the United States, refer
to Appendix A of the IBM Software Support Handbook. To
access this document, go to the following Web page:
http://www.ibm.com/support/, and then select the IBM
Software Support Handbook link near the bottom of the page.
| Note: | In some countries, IBM-authorized dealers should contact their dealer
support structure instead of the IBM Support Center.
|
[ Top of Page | Previous Page ]