Troubleshooting Guide

Updating DB2 Products

Typically your IBM representative will advise you of any fix packs you need, but you should browse the Internet periodically to see if there are new fix packs available. It is good practice to run your system on the latest practical code level.

DB2 for OS/2 provides a tool to FTP to an IBM Internet site and download software fix packs for your products.

To receive fix packs using this tool:

1. Double-click on the Problem Determination Tools icon in the DB2 folder. The Problem Determination Tools folder appears.
2. Double-click on the Receive Fixes icon. The Internet address and remote directory for the FTP server are specified on the window that appears. You do not need to change these values.
3. There are different fix packs for the various national languages. Click on the language you want.
4. Click on the product for which you want to receive the Fix Pak.
5. A second panel appears showing the fix packs that are available for the product and language you have selected.
6. Ensure the Local directory is set for the location for the downloaded files.
7. Click on the Fix Pak you need. A list of all files associated with the Fix Pak appears. Choose the file you want to download. One of the files you can select is a readme file. It contains instructions for unpacking the files and descriptions of the problems fixed.
8. Click on Get to begin the transmission.

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