Troubleshooting Guide

Still Have Problems?

If you still have problems with your DB2 Enterprise - Extended Edition system, contact DB2 Customer Service with the following information:

• A description of the events leading up to the problem.
• A full description of the problem, including any SQL messages and associated reason codes.
• db2diag.log file, and any trap or dump files, for each node. See First Failure Data Capture, for more information.
• Any SYSLOG files. See Using the System Error Log (syslog), for more information.
• Any core files. See Using the Core File, for more information.
• The contents of the db2nodes.cfg file.
• Output from db2level.

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