Troubleshooting Guide
If you still have problems with your connection and you
suspect a host problem, check your DB2 Universal Database for AS/400, DB2 for
MVS/ESA, DB2 for VSE, or DB2 for VM documentation.
If you suspect problems with the DB2 Connect product, contact DB2 Customer
Service with the following information:
- The db2diag.log file for gateways, clients, and DB2 Universal
Database servers. For details on how to work with these files, see First Failure Data Capture.
- ODBC/CLI traces for ODBC applications. (Refer to the CLI Guide and Reference manual.)
- Output from the LIST DCS DIRECTORY command.
- Output from db2level.
At that time, you may be requested to take SNA, DB2 Connect, or DRDA
traces. See Chapter 15, Traces.
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