Troubleshooting Guide

Still Have Problems?

If you still have problems with your database server, contact DB2 Customer Service with the following information:

A description of the events that lead up to the problem
A full description of the problem, including any SQL messages and associated reason codes
db2diag.log and any DB2 trap, dump, or core files (see First Failure Data Capture)
For UNIX systems, any system core files (see Using the Core File)
Output from db2dart if you suspect inconsistency in the data (see Miscellaneous Troubleshooting Tools).
Output from db2level.
When working on DB2 Universal Database Enterprise -- Extended Edition, the contents of the db2nodes.cfg file.
Output from db2set -all.

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