Installation and Configuration Supplement

Appendix C. Troubleshooting NetQuestion

This section describes installation prerequisites, workarounds for known issues, advanced configuration, and uninstall procedures for NetQuestion on OS/2 and Windows 32-bit operating systems. This section also describes workarounds for known NetQuestion install issues on UNIX operating systems.

NetQuestion is an HTML search system that is installed automatically if you choose to install product documentation with any DB2 product. Provided your operating system meets NetQuestion's installation prerequisites, there is nothing special you have to do to install and work with NetQuestion.

There are two versions of NetQuestion:

• The single-byte character set (SBCS) version is installed with documentation in languages such as English, French, German, and Spanish.

• The double-byte character set (DBCS) version is installed with documentation in Japanese, Simplified Chinese, Traditional Chinese, and Korean.

The following topics are covered in this section:

• NetQuestion for Windows 32-bit Operating Systems

• NetQuestion for OS/2 Operating Systems

• Troubleshooting NetQuestion Installs on UNIX operating systems

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