Visit our Home Pages on the Internet: Communications Server for Windows NT http://www.software.ibm.com/network/commserver/support/ +----------------------------------------------------------------------+ ³ ³ ³ DATE: 04/23/99 ³ ³ ³ ³ DESCRIPTION: JR13088 - PCS_PERF DR. Watson and memory errors when | ³ running CSNT in combination with other apps ³ ³ README FILE FOR IBM Communications Server for Windows NT version 6.02³ ³ ³ ³ APAR: JR13088 ³ ³ ³ ³ ³ ³ This package contains APAR fixes to the product above. This ³ ³ package can be distributed to any one who has a license for ³ ³ this product. ³ ³ ³ +----------------------------------------------------------------------+ PREREQUISITES : IBM Communications Server for Windows NT version 6.02 PROBLEMS FIXED: APAR Number Description JR13088 __ PCS_PERF was not checking the size of buffer being ___ ___________ returned to it to verify if it could hold all of the counters. The errors that can occur are: DR WATSON exception error at 'c0000005' Application Error: The instruction at 'x' referenced memory at 'y', the memory can not be accessed. INSTALLATION INSTRUCTIONS: JR13088.exe (*.exe in the steps below) is a self-extracting file containing the shipped executables. The PARTS LIST is as follows: SHIPPED (fn ft) REPLACES PCS_PERF.DLL C:\WINNT\SYSTEM32\PCS_PERF.DLL Installing the fix on the system: 1) Be SURE you have downloaded the *.exe file in BINARY format. 2) Create a Temp directory and copy *.exe into the temporary directory and run the file to uncompress it. 3) Stop Communications Server for Windows NT (including your node, Node Operations, Node Configuration, Log Viewer, and any other CS/NT components you have started). Note that there may still be CS/NT-related services running on the machine after stopping these applications, but this is normal and will not affect the installation of this fix package. IMPORTANT! If this is an APAR fix, carefully compare the dates of the parts supplied with this APAR fix with the dates of the parts you are replacing. If ANY of the parts being replaced are more recent than the parts shipped with this APAR discontinue the installation of this fix and contact Customer Support for clarification. 4) Backup your existing versions of the parts listed in the above parts list. 5) Copy the new versions of the files from the temporary directory to the directory where CS/NT is installed. 6) Shutdown and Restart the CS/NT server machine. 7) Restart your CS/NT node. CONTACT FOR SUPPORT: If you have any questions, please call the IBM SUPPORT CENTER for your Country. For example in the USA call: 1-800-237-5511 IBM COPYRIGHT INFORMATION: IBM Communications Server for Windows NT version 6.0 Copyright International Business Machines Corporation 1997. All rights reserved. Note to U.S. Government Users - Documentation related to restricted rights - Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp. LIMIT OF LIABILITY: License to the contained APAR fixes is conditioned upon the recipient holding a license to the prerequisite product. The license terms and conditions of the APAR fixes are the same as those for the prerequisite product. Please see the product license for specifics.