Product: IBM CallPath Phone for Java Version: 6.3.0 Level: J2032 Platform: Windows Date: 20 June 2001 Service File: phnwnt.exe History: phnwnt.hst Size: 1841891 (1.8Mb) Installation Instructions: -------------------------- Download the self-extracting file, phnwnt.exe, into a temporary directory. Execute it from the command line and follow the prompts. This will start an InstallShield Wizard to guide you through the installation process. Fixes contained in this Service Package: ---------------------------------------- Name: APAR IC29817 Date: 07 Mar 2001 Library: 8771 Problem: The CPPhone example application does not take advantage of the Dynamic JTAPI user functionality. CPPhone only works with users with configured telephony resources. This limitation requires the CallPath server administrator to constantly reconfigure the JTAPI daemon in a call center where agents do not use the same phone sets on a daily basis. Workaround: None. Solution: Enhance the CPPhone application to prompt for the dynamic JTAPI user addresses, ACD addresses, and agent data. This was accomplished by adding a new class called CPPhoneResourceDialog which will display a dialog box of all the available JTAPI resources when a dynamic JTAPI user attempts to log on. Additionally, the LogonData class was updated to store the selected resources for dynamic users and is used to restore the last selections made if they are still available in the system. The dialog box was written using the IBM VisualAge for Java tool which generated the code to handle the GUI components. Files contained in this Service Package: ---------------------------------------- cpphone.jar CPPhone.java LogonData.java CPPhoneStringBundle.properties readme.phn CPPhoneResourceDialog.java