Product: IBM CallPath Phone for Java Version: 6.3.0 Level: J2032 Platform: AIX Date: 20 June 2001 Service File: phnaix.tar History: phnaix.hst Fileset: cpphn.obj Size: 1341440 (1.3Mb) Checksum: 3629757869 Installation Instructions: -------------------------- This Service File is a tar of an installp update fileset. It includes both the fileset, cpphn.obj, and its related .toc file. You must have root authority to install this fileset. - Download phnaix.tar into a directory. - Extract the fileset using the command "tar -xvf phnaix.tar". - Start "smit install_update" (for AIX < 4.2 use install_selectable). - Select "Install/Update From All Available Software". - Enter the directory name to which the fileset was extracted. - Enter the fileset name, cpphn.obj, into the field "SOFTWARE to install". Service files are installed with root ownership and root access permissions. If you want users WITHOUT root authority to be able to start or access the IBM CallPath Phone for Java product files, the following changes are required: - Change the group with the chgrp command for all of the directories and files within the installation path. For example, to permit the Admin group, issue: "chgrp -R Admin /usr/lpp/cseb" - Change the file permissions with the chmod command. For example, "chmod -R g+x+r /usr/lpp/cseb" Fixes contained in this Service Package: ---------------------------------------- Name: APAR IC29817 Date: 07 Mar 2001 Library: 8771 Problem: The CPPhone example application does not take advantage of the Dynamic JTAPI user functionality. CPPhone only works with users with configured telephony resources. This limitation requires the CallPath server administrator to constantly reconfigure the JTAPI daemon in a call center where agents do not use the same phone sets on a daily basis. Workaround: None. Solution: Enhance the CPPhone application to prompt for the dynamic JTAPI user addresses, ACD addresses, and agent data. This was accomplished by adding a new class called CPPhoneResourceDialog which will display a dialog box of all the available JTAPI resources when a dynamic JTAPI user attempts to log on. Additionally, the LogonData class was updated to store the selected resources for dynamic users and is used to restore the last selections made if they are still available in the system. The dialog box was written using the IBM VisualAge for Java tool which generated the code to handle the GUI components. Files contained in this Service Package: ---------------------------------------- cpphone/CPPhone.java cpphone/CPPhoneStringBundle.properties cpphone/LogonData.java cpphone/cpphone.jar cpphone/CPPhone cpphone/phnpost cpphone/text/cpphn.copyright cpphone/text/cpphn.txt cpphone/CPPhoneResourceDialog.java cpphone/phn.config