Product: IBM CallPath Intelligent Routing
       Version: 6.3.0
         Level: E2033
      Platform: AIX
          Date: 25 June 2001
  Service File: icraix.tar
       History: icraix.hst
       Fileset: cpeicr.obj
          Size: 1802240   (1.7Mb)
      Checksum: 3090479767
 
 
  Installation Instructions:
  --------------------------
    This Service File is a tar of an installp update fileset.
    It includes both the fileset, cpeicr.obj, and its related .toc file.
    You must have root authority to install this fileset.
     - Download icraix.tar into a directory.
     - Extract the fileset using the command "tar -xvf icraix.tar".
     - Start "smit install_update" (for AIX < 4.2 use install_selectable).
     - Select "Install/Update From All Available Software".
     - Enter the directory name to which the fileset was extracted.
     - Enter the fileset name, cpeicr.obj,
         into the field "SOFTWARE to install".
 
    Service files are installed with root ownership and root access permissions.
    If you want users WITHOUT root authority to be able to start or access the
    IBM CallPath Intelligent Routing product files,
    the following changes are required:
     - Change the group with the chgrp command for all of the
       directories and files within the installation path.
       For example, to permit the Admin group, issue:
         "chgrp -R Admin /usr/lpp/cseb"
     - Change the file permissions with the chmod command.
       For example, "chmod -R g+x+r /usr/lpp/cseb"
 
 
  Fixes contained in this Service Package:
  ----------------------------------------
 
       Name: APAR IC28839
       Date: 15 Nov 2000
    Library: 9021
    Symptom: When installing an Enterprise product the following error
             occurs; "Could not add dll path to autoexec.bat". If this
             error was ignored on the installation then there will be an
             incomplete install of the product. Now when service is applied
             to the product the following error will be displayed; "Not
             Enough disk space on target drive while attempting to copy
             files. To continue, first free disk space on the target drive
             and then click OK." Whether OK or Cancel is chosen the program
             will result in an endless loop. One must use Task Manager to
             end the Callpath Service application.
    Problem: The problem is that some Windows 2000 machines have a hidden
             AUTOEXEC.BAT file which prevents install from updating the
             path. This results in a corrupted registry entry. This also
             causes the service executables to fail which gives the "out of
             disk space" error above.
   Solution: The solution is to turn off the hidden attribute from the
             AUTOEXEC.BAT file, uninstall, and then reinstall. The
             following steps will assist in the process.
              1)  Stop all components
              2)  Turn off the hidden attribute on the AUTOEXEC.BAT file.
                    This can be done by opening a command prompt and
                    from the root directory, usually c:\, type
                    "attrib -H AUTOEXEC.BAT".
              3)  Copy all of the .INI and/or .DEF files from the conf directory
                    to a temporaray directory.
              4)  Uninstall the product.
              5)  Reinstall the product.
                    This time there should be no error messages displayed
                    from the install program.
              6)  Copy the .INI and/or .DEF file from the temporary directory
                    back to conf.
 
       Name: APAR IC29100
    Library: 9062
    Problem: IR Configurator does not display all the views in the database
             and all the columns for those views when the DB2 Server
             resides on a AS/400 system. The SQL statment to query the DB2
             Server on a AS/400 system is different from the SQL statement
             that is created to query the DB2 Server on the other platforms
             (OS/2, Windows NT, AIX).
 Workaround: None
   Solution: The environment variable "IR_DBSERVER_PLATFORM" has been
             defined to identify the platform the DB2 Server resides on. If
             the DB2 Server resides on a AS/400 system then set this
             environment variable to "AS400". If the DB2 Server resides on
             any other system then this environment variable does not have
             to be set. IR will construct the required SQL statement to
             query for the Views and Columns based on this environment
             variable.
 
       Name: APAR IC29616
    Library: 9197
    Problem: If the IR user ID who logs on to DB2 on AS/400 is different
             from the owner of the view tables then all database queries
             will fail.
 Workaround: Config the owner of the DB2 tables as the IR Database user ID.
   Solution: The environment variable "IR_DBSERVEROWNER_KEY" has been
             defined to identify the owner of the database tables. If the
             IR database is DB2 in which the server is running on a AS/400
             system, then set this variable to the owner of the DB2 tables.
 
       Name: APAR IC30705
    Library: 9473
    Problem: The IR Configurator for OS/2 encounters a trap on startup.
 Workaround: Use the IR Configurer on Windows NT.
   Solution: Problem has been corrected.
 
 
  Files contained in this Service Package:
  ----------------------------------------
    cseb/bin/azairdb
    cseb/bin/azairf
    cseb/lib/libAZAicrte.a
    cseb/lib/libAZAicrtu.a
    cseb/lib/azaidb2.a
    cseb/text/cpeicr.copyright
    cseb/text/cpeicr.txt
    cseb/bin/ecs.config