Product: IBM CallPath Reporter
       Version: 6.3.0
         Level: J2032
      Platform: AIX
          Date: 20 June 2001
  Service File: ecraix.tar
       History: ecraix.hst
       Fileset: cpecr.obj
          Size: 880640   (0.8Mb)
      Checksum: 2955031715
 
 
  Installation Instructions:
  --------------------------
    This Service File is a tar of an installp update fileset.
    It includes both the fileset, cpecr.obj, and its related .toc file.
    You must have root authority to install this fileset.
     - Download ecraix.tar into a directory.
     - Extract the fileset using the command "tar -xvf ecraix.tar".
     - Start "smit install_update" (for AIX < 4.2 use install_selectable).
     - Select "Install/Update From All Available Software".
     - Enter the directory name to which the fileset was extracted.
     - Enter the fileset name, cpecr.obj,
         into the field "SOFTWARE to install".
 
    Service files are installed with root ownership and root access permissions.
    If you want users WITHOUT root authority to be able to start or access the
    IBM CallPath Reporter product files,
    the following changes are required:
     - Change the group with the chgrp command for all of the
       directories and files within the installation path.
       For example, to permit the Admin group, issue:
         "chgrp -R Admin /usr/lpp/cseb"
     - Change the file permissions with the chmod command.
       For example, "chmod -R g+x+r /usr/lpp/cseb"
 
 
  Fixes contained in this Service Package:
  ----------------------------------------
 
       Name: APAR IC27268
       Date: 29 September 2000
    Library: 8936
    Symptom: Telephony Reporter periodically stops logging to DB and enters
             SUSPEND MODE.
    Problem: Telephony Reporter periodically stops logging to DB and enters
             SUSPEND mode.
   Solution: Modified source to ignore AGENTSTATS and APPLSTATS errors and
             support two new config variables. The variables must be added
             to "Report.cfg" and spelled exactly as specified below.
             HighWaterMark=50 LowWaterMark=25
 
       Name: APAR IC27268
       Date: 22 Mar 2001
    Library: 8997
    Symptom: The database connection goes into suspend mode, and after
             resuming the connection, it eventually goes back down.
    Problem: When inserting a call segment or call summary record that has
             the same primary key as a row already in the database, the
             insert fails, the database connection is suspended, and the
             duplicate record is written to the cr.dat file. After resuming
             the connection, the duplicate record is read from the cr.dat
             file, and the insert once again fails for the same reason,
             thus putting the database connection in an unrecoverable
             suspend state.
   Solution: When the insert of a call segment or call summary record fails
             due to a duplicate primary key, the database connection is no
             longer suspended. Instead, information about the failing
             record is put in the callseg.err or callsum.err file, located
             in the working directory.
 
       Name: APAR IC30643
       Date: 13 Jun 2001
    Library: 9423
    Symptom: After certain database failures, as Reporter receives records,
             the "Items waiting to be processed" continually grows and
             records are not being written to the archive file.
    Problem: In several cases, when the database connection goes down and
             Reporter tries to insert a record into the database, it throws
             a NullPointerException while processing the SQLException, and
             the thread that processes the records from the queue dies.
             Reporter will then never enter suspend mode and the "Items
             waiting to be processed" will keep growing.
   Solution: Fixed the code to correctly handle all SQLExceptions.
 
 
  Files contained in this Service Package:
  ----------------------------------------
    cpecr/cfgframe.jar
    cpecr/cpeecr.jar
    cpecr/ecrpost
    cpecr/cpecr.copyright
    cpecr/cpecr.txt