Product: Corepoint Telephony Configuration and Management Version: 6.2.0 Level: J1798 Platform: AIX Date: 2 May 2000 Service File: cfgaix.tar Fileset: cpcfg.obj Size: 2099200 (2.0Mb) Checksum: 983520826 IMPORTANT: ---------- You must also update Corepoint Telephony Server and (potentially) Phone for Java to the latest levels before attempting to use this version of the Configuration Tools. For additional information, see the description of PMR 71603 (located later in this file). Installation Instructions: -------------------------- This Service File is a tar of an installp update fileset. It includes both the fileset, cpcfg.obj, and its related .toc file. You must have root authority to install this fileset. - Download cfgaix.tar into a directory. - Extract the fileset using the command "tar -xvf cfgaix.tar". - Start "smit install_update" (for AIX < 4.2 use install_selectable). - Select "Install/Update From All Available Software". - Enter the directory name to which the fileset was extracted. - Enter the fileset name, cpcfg.obj, into the field "SOFTWARE to install". Service files are installed with root ownership and root access permissions. If you want users WITHOUT root authority to be able to start or access the Corepoint Telephony Configuration and Management product files, the following changes are required: - Change the group with the chgrp command for all of the directories and files within the installation path. For example, to permit the Admin group, issue: "chgrp -R Admin /usr/lpp/cseb" - Change the file permissions with the chmod command. For example, "chmod -R g+x+r /usr/lpp/cseb" Fixes contained in this Service Package: ---------------------------------------- Name: APAR IC26756 Symptom: When attempting to log into a host, '_' are ignored Defect: 8414 Problem: Host name was defined as alphanumeric. Apparently there are some sites which place '_' in their host name. Since this was previously accepted the latest service update effectively disallows logging onto such hosts Workaround: Use a previous version of the configuration utility Solution: The '_' character has been added to the list of valid characters to use for host name. Name: Defect Docum Problem: With java 1.1.6, some non-US locales experience problems entering some characters in non-US keyboards. Solution: Upgrade to java 1.1.8 or above. Name: Defect 7935 Problem: Virtual ACDs associated with JTAPI users were not being added to the JTAPI user space when committed Solution: Virtual ACDs associated with JTAPI users are now committed to the JTAPI user space Name: Defect 7975 Problem: For the G3 switch, ILB redirect pilot numbers should be configured with VDNs rather thant hunt groups. Hunt groups were showing up in the drop down list. Solution: Now the VDNs are contained in the redirect pilot drop down list rather than the hunt Name: PMR 08087 Problem: The TrunksAvail key under [TADSSKBR_PREDICTIVE_DIALER] was being written out as TrunkAvail. The "Predictive" term in for a Predictive Dialer user under [TADSSKBR_AGENT_RESUMES] was being written as "PREDICTIVE". Solution: The configuration utility now writes these values out correctly. Name: Defect 8041 Problem: The statistics page is not being fully displayed and is not appearing with a scrollbar. Solution: The statistics page will now always display with a scrollbar . Name: Defect 8056 Problem: The cofiguration tool did not allow the configuration of Pilot numbers for the Tadiran switch. Solution: Pilot numbers are now configurable through the tool. Name: Defect 8117 Problem: The users submodel was sometimes throwing an unexcepted NullPointerException during commit. Solution: Additional checks withing the user submodel now prevent this. Name: Defect 8121 Problem: When using S6B18 or greater with the old config daemon, there is no message to alert the user. Solution: There is now an error message to alert the user to this situation. Name: Defect 8141 Problem: When an error ocuured which resulted in a disconnect from server, 'unlock' did not occur. Solution: Unlock now occurs. Name: PMR 71603 Symptom: Configuration Utiltity user is notified that data cannot be read from server. Problem: There is a 64000 character limitation for any key-value(s) pairing in the INI file due to an underlying limitation of the communication protocol. In the original file format, JTAPIUsers is a key with all individual users as values of that key. This makes it easy to cross 64000 if there are many users. Solution: A utility tool is available (UserUpdate) which will convert the old INI file format into a new format, where [JTAPIUSERS] is the section and the keys are the users' JTAPI agent identifiers. So the key-value pairing will now be of the form: "[JTAPIUSERS] username = resources;." With this format, a single user would have to be assigned to over 64000 characters worth of resources to cause a failure. The tool is Java-based, and requires Version 1.1.6 or later of the Java Runtime Environment (JRE) or Java Developers Kit (JDK) to be installed on the machine where it is used. In general, we have found that the JRE's provide the least number of setup challenges. Windows users can download Java from http://java.sun.com. OS/2 and AIX users should use http://www.ibm.com/java/jdk/download/index.html. To fix the problem -- 1. Copy the Configuration Daemon INI file, csebprof.ini, to a temporary directory. By default, csebprof.ini is located in c:\cseb\conf (Windows and OS/2) or /usr/lpp/cseb/conf (AIX). 2. Rename the copy of csebprof.ini to csebprof.old. 3. In the temporary directory, type the following command to start the conversion. -- JRE on Windows and OS/2: jre -cp UserUpdate.jar UserUpdate csebprof.old csebprof.ini -- JDK on Windows and OS/2: java -classpath %classpath%;UserUpdate.jar UserUpdate csebprof.old csebprof.ini -- JDK on AIX: java -classpath $classpath:./UserUpdate.jar UserUpdate csebprof.old csebprof.ini 4. Copy the new version of csebprof.ini to the configuration directory on the server. 5. Restart all of the Corepoint Telephony Server components. Status: IMPORTANT! If you need to implement the new INI file format, you must upgrade the following components to the levels listed below: 1. Corepoint Telephony (Configuration) Tools (S6B18 or greater). 2. Corepoint Telephony Server (E1716 or greater). 3. Corepoint Telephony Phone for Java (J1717 or greater). Files contained in this Service Package: ---------------------------------------- cseb/bin/cfgframe.jar cseb/bin/cfgcfg.jar cseb/text/cpcfg.copyright cseb/text/cpcfg.txt