Product: CallPath Intelligent Load Balancing Version: 2.02.01 Package Name: ilbw1903.exe Size: 714628 (697Kb) Level: 1903 How to install: download the self extracting file, ilbw1903.exe, to a temporary directory. Run it from any command line and follow the prompts. This will start an InstallShield Wizard to guide you through the installation process. Fixes: PMR 53580 Symptom/Impact - If pilot monitor fails on local ILB then all remote ILB will consider the local ILB as least loaded. Problem - The loadfactor for a pilot number is initialized to zero. If the monitor fails then ILB will not receive the ACD information to update the loadfactor. Thus, the loadfactor remains at 0 which is considered least loaded. Workaround - None. Solution - If the monitor fails for a pilot then set its loadfactor to the highest possible value. DEF 8087 Symptom/Impact - If an applicaton calls TadsQueryLoadFactor with an invalid Service-Group name then the ILB Daemon abends. Problem - The ILB abend occurs when creating the error message text to write to the log file. Workaround - None. Solution - None. DEF 8088 Symptom/Impact - ILB disconnects from all remote servers whenever one of the start/stop times for any of the Service-Groups is reached in order to re-read the INI file. ILB incorrectly issues a 2nd disconnect for these remote servers. There is no impact from this 2nd disconnect error other than an error message is logged. Problem - ILB is issuing a 2nd disconnect for all remote-servers, resulting in a rc=511. Workaround - None. Solution - None. APAR IY13370 When ILB determines that a call should be redirected to the local ILB then the call is returned to the switch instead of being redirected to the configured number. ILB contained a logic error where it would return control to the switch instead of redirecting the call to the configured number. This problem has been corrected. In addition, some switches do not support return control. ILB has been modified to take the input parameter "-RC xxx" where ILB will redirect a call to the number "xxx" instead of doing a return control. Files in service: cselilb.txt cselilb.txt bin\cselilb.exe