Product:       IBM CallPath DDE for Win 95/NT
Version:       2.02.01
Package Name:  ddew1877.exe
        Size:  908782 (887Kb)
        Level: 1877


How to install:
download the self extracting file, ddew1877.exe, to a temporary directory.
Run it from any command line and follow the prompts.
This will start an InstallShield Wizard to
guide you through the installation process.
Fixes:

APAR  IX78502
 
  In some cases, CallPath DDE does not process the disconnect message from
  CallPath Enterprise when an external party goes on-hook.

  Status: Fixed in this service update (defect 6508)
 

APAR  IX79573
 
  An agent has extended a call to another party in which the agent has the 1st
  call on hold and is now connected with the 2nd party.  If the 1st party goes
  away then the agent is notified and is still connected with the 2nd party.
  But now, if the agent attempts to disconnect from the 2nd party then a return
  code of INVALID_CALLID is returned from the disconnect request.  CallPath DDE
  was using the CID associated with the 1st party instead of the CID associated
  with the 2nd party.  This problem has been corrected.

  Status: Fixed in this service update (defect 6544)
 

Defect  6558
 
  When a DDE Client application has a hot-link to a DDE Item supported by the
  CallPath DDE Server, the DDE Server does not notify the DDE Client when the
  item is updated with blank data.  An example for this is when the client has
  a hot-link for the DDE Item ALERTING_CALLER_NUMBER in which the data associated
  with this item may be blank if ANI is not provided by the PBX.
 

Defect  6859
 
  For the Hicom switch an extension can have non-numeric characters, for
  example "O<TEL>379".  CallPath DDE was unable to correctly identify the
  extension.  This problem has been corrected.
 

Defect  7318
 
  For the AT&TG3 switch a supervisor can perform a silent-monitoring for an
  active call.  CallPath DDE was incorrectly setting the state of the active
  call to idle whenever the supervisor disconnected from the active call.
  This problem has been corrected.
 

Defect  7439
 
  A DDE Client application is unable to receive a hot-link notification link from CallPath DDE.
  The hot-link is established, however, CallPath DDE does not notify the DDE Client whenever data is
  updated for the hot-link item.  This problem has been corrected.
 

Defect  7912
 
  A fix has been made to correct the problem where CallPath DDE running on Windows 98
  was trapping on shutdown.  This was not a problem on Windows NT.
 

PMR  23256
 
  When issuing a MakeCall from a virtual line other than the 1st line the generated
  telephony events (DIALING event) was being received for the 1st virtual line.
 

Defect  8022
 
  When an agent issues a MakeCall from virtual line 1 in which the call is not
  answered and is then sent to phone-mail, CallPath DDE treats this scenario
  as 2 calls on different virtual lines (lines 1 and 2) for the extension
  making the call.  When phone-mail answers the call then the call on virtual
  line 1 goes away and now the call on virtual line 2 is connected.  This is
  inconsistent with the agent's request of making the call on virtual line 1.
  These events need to be reflected on virtual line 1.
 

Defect  8283
 
  The CID field sizes for DDE Item INBOUND_DATA is 8.  The size for the same
  DDE Item in the product CC/Win is 16.  This will cause offset problems for
  those DDE applications the uses INBOUND_DATA that have migrated from CC/Win
  to CallPath DDE.  This has been corrected.
 

Defect  8284
 
  CallPath DDE fires the DDE Item INBOUND_DATA after it had already fired the other
  DDE Alerting items (e.g. ALERTING_CALLER_NUMBER, ALERTING_DNIS, etc ...)  This is
  inconsistent with the CC/Win product which first fires the DDE Item INBOUND_DATA.
  This has been corrected.
 

Files in service:
aza4od3i.dll 
azaprod.dll 
azaprod.txt 
azapbmp.dll 
readme.txt 
azamtads.dll 
azamtadr.dll 
azadde.exe 
azadde.hlp 
azastrct.h 
readme.txt