4.0 BookManager Read for Windows Questions =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 4.1 General Questions =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 1. Question: I am getting a GPF error when I try to print with Read for Windows. What should I do: Answer: This is a known problem with Read for Windows, APAR PN63941. The circumvention is to use the TrueType Courier New font when printing. To get the fix, contact the Support Center. Additionally, the fixes will be made available via the Internet. 2. Question: What are some of the enhancements for Read for Windows 2.0? Answer: Some of the enhancements are as follows: ° Reflow word wrap support ° Bookshelf performance improvements ° Boolean search (and, or, butnot logic) ° Full font support ° Print Preview and Pretty Print ° Cross book linking ° ICON tool bar ° Accurate bookshelf searches using bookshelf indexes 3. Question: What software is required to run Read for Windows? Answer: You need to run one of the following operating systems: ° Microsoft Windows(**) 3.1 enhanced mode (recommended) ° IBM OS/2 2.11 with WIN-OS/2 4. Question: Can I run Read for Windows 2.0 in the standard mode of Microsoft Windows 3.1? Answer: Yes you can run in Standard mode of Microsoft Windows 3.1. However, it is recommended that you run in Enhanced mode of Microsoft Windows 3.1. 5. Question: What is the recommended hardware in order to run Read for Windows 2.0? Answer: It is recommended that you have a 386 processor with 25MHz or better and a minimum of 8MB of RAM. 6. Question: Can I install Read for Windows 2.0 on a 286 machine? Answer: No you cannot install Read for Windows 2.0 on a 286 machine. You need at least a 386 machine in order to install Read for Windows 2.0. 7. Question: When I created my book, I had the copyright and the registered trademark symbol included. When I look at the book with Read for Windows, I just see an underscore or no character at all in place of the copyright or the registered trademark symbol. How do I get these characters to display? Answer: The reason the characters are most likely not displaying is because you need to have both your DOS and your Windows system running in codepage 850. By default, U.S. English users have codepage 437 as the default. You will need to change your codepage in DOS and your codepage setting in Windows to be 850 in order to display the characters. To change your DOS codepage to 850: ° You need to add the following statements to your CONFIG.SYS. The statements assume that DOS is installed in a directory called \DOS. country=001,850, c:\dos\country.sys mode device codepage prepare=2 850,437 c:\dos\ega.cpi ° You will need to add the following statements to your AUTOEXEC.BAT. nlsfunc chcp 850 To change your Windows settings: ° Go to a DOS prompt and change to the directory and drive where Windows is installed. ° Type setup ° Press C to continue to the next page ° Use the arrow key to go up to the line that says code page ° Press Enter and select the "Multi-lingual (850) code page" ° Save and exit the windows setup At this point you should reboot your system so that all of the changes will go into affect. Once you have rebooted, you can go into Windows and Read for Windows and you should see the copyright symbol and the registered trademark symbol. If you get the error EJRBK066 you most likely do not have your code pages set up correctly. 8. Question: Are notes from my current READ 1.2 product compatible with Read for Windows 2.0? Answer: Notes from any of the READ 1.2 products are upwardly compatible with Read for Windows 2.0. 9. Question: Can I use notes from Read for Windows 2.0 with my other BookManager READ 1.2 products? Answer: You can use your Read for Windows 2.0 notes with the other 1.2 READ products, but there are some compatibility issues. The 1.2 READ products notes have a 72 character line limit where as the Read for Windows 2.0 notes have word wrapping capability. 10. Question: What is the maximum number of phrases or characters that I can have as a search request in Read for Windows 2.0? Answer: You can have up to 50 phrases or up to 254 characters. 11. Question: Some of my books do not reflow and some books do? Why don't they all reflow? Answer: Only books that have been built with BUILD/VM 1.3 or BUILD/MVS 1.3 can have text that reflows. To determine if the book you are reading is built with one of the 1.3 products, you need to do a describe of the book. This is under the File action item. If the field "Version of BUILD:" says 1.2.0, then the book was built by either BUILD/VM 1.2, BUILD/MVS 1.2 or BUILD/2 1.2. These books do not have the reflow capability. 12. Question: When I reflow the text in my book, not all of the text reflows. Shouldn't all text reflow in the book? Answer: Not all text in the book is capable of being reflowed. Text that is a table, an example, a figure, right-justified, tabbed or in columnar format does not reflow. There are also certain topics in the book that do not reflow, for example the table of contents and the index. 13. Question: Can I use the UNC convention for specifying my paths and directories when starting Read for Windows? Answer: The UNC convention is not valid when starting Read for Windows. You must use the physical drive letters and directories. Otherwise you will get a message back stating that the file is not a valid book or bookshelf. 14. Question: I am receiving Message EPFIE197: Cannot unpack MFC250.DLL when I am trying to install Read for Windows. After this message, installation stops. What does this error mean and how can I install Read for Windows? Answer: This error occurs when the \WINDOWS\SYSTEM directory is READ ONLY. The installation is trying to put the MFC250.DLL file into the \WINDOWS\SYSTEM directory and it cannot. To resolve this, the file EJRIRENU.PKG, which is on the first diskette, needs to be modified. Around line 308 the PWS line needs to be changed to point to the \WINDOWS directory instead of the \WINDOWS\SYSTEM directory. The following shows what is currently in the file and what changes need to be made: ----------------- WAS ----------------- * Copy the MFC250.DLL to the user's SYSTEM subdirectory FILE WHEN = 'OUTOFDATE', DATE = '931123', TIME = '1601', PWS = '%EJRISYSTEMDIR%/MFC250.DLL', SOURCE = 'DRIVE:MFC250.DL_', VOLUME = 'EJRENU01', PWSPATH = 'PWSFILE', UNPACK = 'YES' ----------------- SHOULD BE ------------------ * Copy the MFC250.DLL to the user's SYSTEM subdirectory FILE WHEN = 'OUTOFDATE', DATE = '931123', TIME = '1601', PWS = 'x:/WINDOWS/MFC250.DLL', SOURCE = 'DRIVE:MFC250.DL_', VOLUME = 'EJRENU01', PWSPATH = 'PWSFILE', UNPACK = 'YES' The x:/WINDOWS/MFC250.DLL statement is saying to use the X:\ drive and the directory \WINDOWS as the place to put the file MFC250.DLL. You should change the drive letter as appropriate. Make sure you do not have an antivirus program running and that you are installing from a Windows desktop. 15. Question: I am using the Norton Desktop(**) and when I try to install Read for Windows, after about 10 seconds of unloading the files, the installation just hangs. Can I use the Norton Desktop when installing Read for Windows? Answer This is a known problem with the Software Installer that is used for the Read for Windows installation. At this time, you cannot be using the Norton Desktop when you try to install Read for Windows. You should switch out of the Norton Desktop and back to the regular Windows desktop. The installation should work then.