README FILE BOOKMANAGER SERVICE PS SUPPORT FAMILY HOME PAGE FTP TO: PS.BOULDER.IBM.COM LOGIN: ANONYMOUS PASSWD: E-MAIL ADDRESS NOTE: THIS FILE MAINTAINED BY... TRACEY SCHEYER-NOLANDER, IBM BOOKMANAGER SERVICE & SUPPORT CREATED: 12/09/94 LAST UPDATED: 1/24/95 BOOKMANAGER INFORMATION CAN BE FOUND IN THE FOLLOWING DIRECTORY STRUCTURE: PS\PRODUCTS\BOOKMANAGER \INFO\ HINTS.BOO HINTS.TXT \TOOLS\ EMPTY \DEMOS\ EMPTY \FIXES\ EMPTY BOOKMANAGER SERVICE AND SUPPORT IS NEW TO USING THE INTERNET AS A DELIVERY VEHICLE FOR SERVICE AND SUPPORT. WE ANTICIPATE ADDING MORE INFORMATION IN THE DAYS AHEAD. CURRENTLY THERE ARE ONLY THREE FILES OUT THERE... ALL UNDER \PS\PRODUCTS\BOOKMANAGER\INFO\ \INFO\ SUBDIRECTORY: HINTS.TXT A FLAT ASCII TEXT FILE THAT CONTAINS - MOST FREQUENTLY ASKED SERVICE AND SUPPORT QUESTIONS - HINTS ON INSTALLING ON A LAN - FILE TRANSFER RULES - DETAILS ON HOW TO GET VOICE SUPPORT FOR IBM LIBRARY READER AND BOOKMANAGER NOTE: PRODUCTS COVERED IN THESE FILES INCLUDE... BOOKMANAGER READ/DOS BOOKMANAGER READ/2 BOOKMANAGER BUILD/2 BOOKMANAGER READ FOR WINDOWS BOOKMANAGER READ/6000 NOTE: THESE FILES ARE CONTINUALLY BEING UPDATED WITH NEW QUESTIONS AND ANSWERS. OUR PLAN IS TO REFRESH THESE BOOKS PERIODICALLY. THE LAST UPDATE TO THE HINTS FILE WAS 1/23/95. HINTS.BOO SAME INFORMATION AS THE HINTS.TXT FILE, IN BOOKMANAGER FORMAT NOTE: HINTS.BOO IS IN BOOKMANAGER FORMAT. IT MUST BE TRANSFERRED AS BINARY. HINTS.BOO CAN BE READ WITH EITHER THE IBM LIBRARY READER OR BOOKMANAGER PRODUCT. \TOOLS\ SUBDIRECTORY: EMPTY AT THIS TIME \DEMOS\ SUBDIRECTORY: EMPTY AT THIS TIME \FIXES\ SUBDIRECTORY: EMPTY AT THIS TIME WE PLAN TO PUT READ FOR WINDOWS FIXES IN THIS SUBDIRECTORY WHEN SOME ARE AVAILABLE. AS OF 1/24/95, NO READ FOR WINDOWS FIXES ARE AVAILABLE. THE CURRENT READ/DOS, READ/2, AND BUILD/2 PRODUCTS WILL NOT BE PLACING FIXES IN THIS SUBDIRECTORY. THEIR FIXES WILL NOT USE THIS SUBDIRECTORY UNTIL THEIR NEXT RELEASE SHIPS. HOWEVER, THE IBM LIBRARY READER FOR DOS AND OS2 WILL PLACE THEIR FIXES IN THIS SUBDIRECTORY SHORTLY. UNTIL THEN, CONTINUE TO CALL SERVICE DIRECTLY, FOR THE LATEST READ/DOS, READ/2 AND BUILD/2 FIXES. CALL 1-800-237-5511. YOU WILL NOT BE BILLED FOR THIS CALL AS LONG AS YOU ARE ONLY CALLING TO REQUEST THE LATEST FIXES BE SENT TO YOU. END OF FILE