Item II02083 APAR Identifier ...... II02083 Last Changed ........ 01/03/12 PSF PRINTERS END OF ABSTRACT Symptom ...... AB ABEND024 Status ........... CLOSED USE Severity ................... 4 Date Closed ......... 85/06/07 Component .......... INFOV2LIB Duplicate of ........ Reported Release ......... 001 Fixed Release ............ Component Name V2 LIB INFO ITE Special Notice Current Target Date .. Flags SCP ................... Platform ............ Status Detail: Not Available PE PTF List: PTF List: Parent APAR: Child APAR list: ERROR DESCRIPTION: ********************* INDEX ************************************ ALL PSF ISSUED ABENDS EITHER HAVE MSGAPS050I OR MSGAPS055I. ABEND027 indicates that the PSF ASID(FSS) has failed. ABEND024 indicates that ONE FSA within the FSS has failed. ABEND0A6 indicates that PPCC within the FSA has failed. **************************************************************** SECTION A - MICROCODE REQUIREMENTS SECTION B - SENSE DATA SECTION C - ABEND024 RC0617 SECTION D - ABEND024 RC0203 SECTION E - ABEND024 RC02EB SECTION F - ABEND024 RC0621 RC02F8 SECTION G - ABEND024 RC0601 SECTION H - D/T3827 WRONG BIN SELECTION SECTION I - D/T3825 MISSING OFFSET STACKING = JOG SECTION J - ABEND024 RC0F0B RCF0B SECTION K - D/T3835 ABEND024 RC0601 SNS023901..02 SECTION L - ABEND024 RC0655 on D/T3812 or D/T3816 SECTION M - D/T4028 HANG HUNG SECTION N - MSGAPS935I ERRNO156 **************************************************************** THESE MICROCODE RECOMMENDATIONS ARE FOR PRINTER PROBLEMS. A - D/T3800 MOD003/MOD008 NON SEF EC847612 + PATCHES P401 THRU P420 MOD003/MOD008 SEF ECC05192 + PATCHES P501 THRU P525 MOD006 SEF ECC05193 + PATCHES P801 THRU P803 MOD006 NON SEF EC847661 + PATCHES P701 THRU P706 (SEF= STORAGE EXPANSION FEATURE) (Above Updated 3/14/96) D/T3812 PROBLEMS CORRECTED AT V2.40 MICROCODE LEVEL - MSGAPS818I MSGAPS830I MSGAPS928I ABEND0A6 RC0F12 SNS021801..02 PRINTER HANG = HUNG, SNA SENSE 2012 - NEGATIVE ACK V2.40.08 MICROCODE FIXES ABEND024 RC0655 (10/10/90) SEE 'L'. D/T3174 A5.2 = PTR6948 B1.0 = PTR6612 ** AS OF 90/08/27 D/T3820 - EC 776438 Problems with fonts and special characters (@ # % & ,) not printing correctly are corrected by EC C87464. D/T3825 - LEVEL 6.B D/T3827 - LEVEL 12.Q D/T3828 - LEVEL 4.E D/T3829 - LEVEL 1.C (This section last ) D/T3835 - LEVEL 23 (Mod 001) (updated 1/06/2000 ) D/T3835 - LEVEL 14 P18 (Mod 002) D/T3900 - LEVEL 14 P18 (Mod 001) CCU D/T3130 - LEVEL 2.60 (Release 1) D/T3130 - LEVEL 10.24.14 (Release 2) D/T3160 - LEVEL 6.16 (Mod 1) D/T3160 - LEVEL 7.61 (Mod 2) D/T3900 - LEVEL 6.130 (ALL AFCCU Models) D/T3000 - LEVEL 9.723 D/T4000 - LEVEL 9.723 ************************************************************* Above table is CURRENT as of January, 2000. If there is any question about microcode levels, CONTACT your HARDWARE CE, not software support. ************************************************************* B - SENSE DATA PUBLICATIONS D/T3800 - REFERENCE MANUAL FOR 3800 GA32-0050 App. E D/T3820 - REFERENCE MANUAL FOR 3820 S544-3175 D/T3812 - INTELLIGENT PRINTER DATA STREAM REF S544-3417 D/T3835 - 3835 PAGE PRINTER G544-3498 D/T3827 - 3827 PAGE PRINTER G544-3194 D/T3130, D/T3160, D/T3900-0W1, D/T4000 G544-3895-06 IPDS HANDBOOK for AFCCU printers. ************************************************************* C - ABEND024 RC0617 - PSF DOES NOT CAUSE THIS ABEND! THIS RETURN CODE (0617) INDICATES THAT IOS HAS DETECTED A CONDITION WHERE THE HARDWARE IS NOT RESPONDING WITHIN THE TIME SPECIFIED FOR MIH IN IECIOSxx PARMLIB MEMBER. IF YOU FIND MSGIOS071I, INDICATING A MIH CONDITION HAS OCCURRED, WE RECOMMEND THAT YOU CONTACT YOUR HARDWARE CUSTOMER ENGINEER (CE). THE MIH TIME IS SPECIFIED IN IECIOSxx MEMBER OF SYS1.PARMLIB USING THE DEV= AND TIME= STATEMENTS. D IOS,MIH,DEV=(xxx) can be used to verify proper setting. THE IECIOSxx THAT IS ALTERED AND DESIRED TO BE USED MUST BE POINTED TO BY THE IOS= PARAMETER OF THE IEASYSxx MEMBER IN SYS1.PARMLIB. SEE THE MVS/ESA SPL: INITIALIZATION AND TUNING FOR DETAILS ON HOW TO CODE MIH FOR A DEVICE. ==> THE VALUES BELOW ARE SUPPLIED BY THE HARDWARE GROUP THAT OWN THE DEVICE AND ARE 'RECOMMENDED VALUES'. D/T3800 ALL MODELS - MIH MINIMUM OF 5 MINUTES D/T3900 001 - MIH MINIMUM OF 13 MINUTES D/T3825, 3827, 3828, 3835 - MIH MINIMUM OF 10 MINUTES D/T3829 - MIH MINIMUM OF 15 MINUTES ALL AFCCU TYPE PRINTERS - MIH MINIMUM OF 20 MINUTES (D/T3160, D/T3900 OWx, D/T4000, D/T3000 etc.) ************************************************************* D - ABEND024 RC0203 APSPEFSA. SYSTEM MAY BE MISSING THE PRE-REQUISITE JES MAINTENANCE. SEE THE PROGRAM DIRECTORY FOR MORE INFORMATION. ALSO CHECK THE STEPLIB TO HASPFSSM. ************************************************************* E - ABEND024 RC02EB - AFP1 USERS - IF AN OPERATOR INCORRECTLY CLEARS A PAPER JAM AFTER RECEIVING A MSGAPS796I ON THE CONSOLE, A NEG ACK WILL BE SENT TO PSF AND THE ABEND WILL OCCUR. THIS IS A MICROCODE PROBLEM AND MAY AFFECT OTHER AFP1 PRINTERS. PLEASE CONTACT YOUR IBM CUSTOMER ENGINEER FOR FURTHER ASSISTANCE. COULD ALSO HAVE MSGAPS711I FOR JAM. ************************************************************* F - MSGAPS852I ABEND024 RC0621 RC02F8 RC0601 SNS8002 ALL OF THE ABOVE CAN BE CAUSED BY HAVING A MISMATCH IN THE PROTOCOL SETTING OF THE IOCP VERSUS WHAT IS SET IN THE PRINTER. AS AN EXAMPLE, THE SYMPTOMS MAY BE EXPERIENCED BY SPECIFYING DCI PROTOCOL (D) IN THE IOCP IOCDS WHILE THE PRINTER ITSELF IS CONFIGURED FOR DATA STREAMING PROTOCOL. CUSTOMERS MAY HAVE PROTOCOL=D IN THE CONTROL UNIT MACRO WHICH MEANS 'D C INTERLOCK', WHICH IS NOT RECOMMENDED FOR 3827 OR 3835 PRINTERS AND WILL NOT WORK UNLESS THE CONTROL UNIT IS ALSO CONFIGURED FOR DCI. FOR DATA STREAMING, PROTOCOL SHOULD EQUAL 'S'. DATA STREAMING WILL ONLY WORK IF THE AFP1 PRINTER IS ATTACHED TO A BLOCK MULTIPLEXOR CHANNEL. THE ABOVE SYMPTOMS MAY BE RECEIVED IF THE PROTOCOL MATCH IS WRONG EITHER WAY, THAT IS TO SAY, 'S' VERSUS 'DCI' OR 'DCI' VERSUS 'S'. ALSO, WHEN AN OEM CHANNEL EXTENDER IS INVOLVED, PLEASE CONTACT THE OEM VENDOR TO SEE WHAT PROTOCOL THEY SUPPORT AND THEN MATCH ALL THREE ITEMS. (IOCP, CHANNEL EXTENDER, AND THE PRINTER SETTING). ************************************************************** G - MSGAPS717I ABEND024 RC0601 SNS028A01...01 THE SENSE DATA IS FOR AN INVALID DELETE PAGE SEGMENT COMMAND SENT TO A D/T3800. WITH R203 AND R220 OF PSF, SUPPORT WAS INTRODUCED WHICH RECOGNIZED THE STORAGE EXPANSION FEATURE FOR THE 3800 PRINTER. ALSO, WITH THIS SUPPORT, IT BECAME POSSIBLE TO DELETE OR RETAIN SPECIFIC PRINTER RESOURCES SUCH AS OVERLAYS, FONTS AND PAGE SEGMENTS. PSF NOW SENDS A PAGE SEGMENT ID WITH THE DPS COMMAND. IF THE PRINTER ENCOUNTERING THIS ERROR IS AN OEM PRINTER, THEN PLEASE CONTACT THE OEM SUPPORT CENTER FOR ASSISTANCE. ************************************************************* H - WHEN THE D/T3827 RUNS IN CONTINUOUS MODE, IT PROVIDES THE OPERATOR WITH THE CAPABILITY OF RELOADING DRAWER 1 WHILE THE PRINTER IS USING DRAWER 2 WITHOUT STOPPING THE PRINTER. TO SET CONTINUOUS MODE, BOTH DRAWERS ARE GIVEN THE SAME PAPER NAME FROM THE OPERATOR CONSOLE. ONCE THE PAPER NAMES ARE THE SAME FOR BOTH DRAWERS, THE PRINTER (MICROCODE) IGNORES BOTH FORMDEF AND INLINE COMMANDS TO SELECT THE ALTERNATE BIN (OR PAPER). TO IMPLEMENT USE OF BOTH BINS (PAPER DRAWERS) THE OPERATOR MUST GIVE EACH BIN A DIFFERENT PAPER NAME. ( IMM MMC ) ************************************************************** I - D/T3825 INTERMITTENTLY MISSING OFFSET-STACKING = JOG = JOGGING = COPYMARK = COPYMARKING A90/04/30 - THIS IS A KNOWN MICROCODE PROBLEM. NO PATCH NUMBER IS AVAILABLE AS OF THIS DATE. PLEASE OPEN A H/W INCIDENT TO OBTAIN RELIEF. ************************************************************** J - ABEND024 RC0F0B RCF0B - THIS ABEND CAN BE CAUSED BY VTAM. SEE APAR OY49063 FOR APPROPRIATE FIX FOR VTAM. ************************************************************** K - PSF GETS ABEND024 RC0601 SNS023901..02 LFC HOST-ASSIGNED ID ALREADY ASSIGNED. THERE IS A MICROCODE PROBLEM AT LEVEL 18 (C05338) AND BELOW THAT IS CORRECTED BY PATCH Q205. CONTACT D/T3835 HARDWARE SUPPORT FOR PATCH. ************************************************************** L - ABEND024 RC0655 1. IF THIS ABEND IS RECEIVED ON A D/T3812, HAVE YOUR HARDWARE CE CONTACT LEVEL 2 HARDWARE AND REQUEST MICROCODE V2.40.08. 2. IF THIS ABEND IS RECEIVED ON A D/T3816: A. IF CURRENT LEVEL IS V3.1x.xx, THEN CONTACT YOUR LOCAL PRINTING REP AND HAVE THEM ORDER 'FREE' RPQ # S02134. THIS RPQ WILL BE SHIPPED WITH V4.00 MICROCODE. YOUR HARDWARE CE MUST THEN BE CONTACTED AND REQUEST THAT HE CONTACTS LEVEL 2 HARDWARE SUPPORT AND ORDER V4.00.04 MICROCODE LEVEL. B. IF YOUR CURRENT LEVEL IS V4.00, THEN HAVE CE CONTACT LEVEL 2 HARDWARE AND REQUEST V4.00.04 MICROCODE LEVEL. V4.00.04 ALSO CORRECTS A PROBLEM WITH THE D/T3816 RETURNING SENSE SNS021902. MULTIPLE OCCURRENCES OF THE SAME LFE FONT LOCAL ID. *WARNING**** V4.00 MICROCODE CANNOT BE USED IN A MACHINE IF THE RPQ S02134 HAS NOT BEEN INSTALLED. V3.1x MICROCODE CANNOT BE USED IN A MACHINE THAT HAS THE RPQ. ************************************************************** M - D/T4028 Hangs when sending receiving data from PSF. Have your hardware CE contact Level 2 hardware support and request microcode level 'NDSD0D1Y'. This is NOT the same as '01Y' level code. It has a patch to correct hang conditions **************************************************************** N - MSGAPS935I ERRNO156 MSGAPS935I CONNECTION WITH TCP/IP ATTACHED PRINTER IPADDR(XXX.XXX.XXX.XX) IS BEING RETRIED BECAUSE OF A PREVIOUSLY DETECTED RETRIABLE CONDITION (SOCKET FAILED), TCP/IP ERRNO(156) MAY BE RECEIVED. This is not a psf failure. This is an OMVS configuration related error. We have seen the tcp/ip errno 156 for the following reasons. ERRNO 156 indicates an OpenEdition process initialization failure. This is usually an indication that a proper OMVS RACF SEGMENT is not defined for the USER-ID associated with the application. The PSF RACF USERID MUST be defined in the OMVS RACF SEGMENT and contain a proper HOME directory. * The directory MUST be MOUNTED. * The MAXPROCUSER field on the UNIX system has a default of 25. The errno156 can be received if this is exceeded. Increasing the number of default users fix the problem. * Please review IP PLANNING & MIGRATION manual, SC31-8512, pages 33 thru 38, TOPICS, 'OPEN EDITION SECURITY CONSIDERATIONS' and 'REQUIREMENTS FOR AN OMVS SEGMENT'. The PSF RACF USERID MUST be defined in the OMVS RACF SEGMENT and contain a proper HOME directory. *************************************************************** LOCAL FIX: PROBLEM SUMMARY: PROBLEM CONCLUSION: TEMPORARY FIX: COMMENTS: 566527501 569504001 R220 HPRF220 5655B1701 R310 R311 MODULES/MACROS: SRLS: NONE RTN CODES: CIRCUMVENTION: REPINNED ANSWR RP89/07/27 TO REWORD ABEND024 RC0617 SECTION. REPINNED ANSWR RP89/07/27 TO ADD RC02F8. RP91/01/23 ADD SECTION J RP91/09/05 DELETED SECT J AND ADDED TEXT TO F RP91/12/02 UPDATED MICROCODE LEVELS RP92/02/13 UPDATE MIH STATEMENTS RP92/05/06 ADD KEYWORDS RP92/06/02 ADD SECTION J RP92/10/06 Update Microcode levels RP92/11/10 Added section K RP94/02/24 ADD SECTION L RP96/03/14 Updated Microcode levels. Deleted old references RP97/05/06 ADD D/T3160 MIH VALUE RP00/01/06 Revise all text with current information