README file for InfoPrint Pro C900AFP Software for Windows
Version 1.1.4.0

Contents

- Overview
- Software Requirements
- Getting the InfoPrint Pro C900AFP Software
- Installing the InfoPrint Pro C900AFP Software
- Uninstalling the InfoPrint Pro C900AFP Software
- Repairing the InfoPrint Pro C900AFP Software
- Adding a Printer with InfoPrint Pro C900AFP Software
- Updating the InfoPrint Pro C900AFP Software
- Downgrading the InfoPrint Pro C900AFP Software
- Known limitations
- InfoPrint Solutions Company Service
- Trademarks

Overview

The InfoPrint Pro C900AFP package installs InfoPrint Pro C900AFP Printer Driver,
Direct Submission Utility (DSU) and Job Ticket Editor (JTE) on Windows
Operating Systems.

This README file contains the information that you need to install the
InfoPrint Pro C900AFP Software. It also contains information not included in the
product documentation.

Software Requirements

The primary software prerequisite for the InfoPrint Pro C900AFP software for
Windows is one of these operating systems:

- Windows XP Professional SP3 (32 bit editions)
- Windows 2003 SP2 (32 bit editions)
- Windows Vista SP2 (32 bit editions, User Account Control (UAC) off)
- Windows 7 (32 bit editions, User Account Control (UAC) off)
Adobe AIR Version 1.5.3 or later is required. Obtain and install Adobe AIR
(from either www.adobe.com or the CD shipped with your printer).

Notes:
- You need to be an administrator to install InfoPrint Pro C900AFP software on
Windows Operating Systems.
- Take care to launch just one instance of the installer. Running more than
one instance can cause an unsuitable installation.

Getting the InfoPrint Pro C900AFP Software

You can get the InfoPrint Pro C900AFP Software from the InfoPrint Solutions
Company home page on the World Wide Web:
http://www.infoprintsolutionscompany.com/
or from InfoPrint Pro C900AFP printer CD.

Installing the InfoPrint Pro C900AFP Software

- Run install_InfoPrintProC900AFP.exe only on a Windows 32 platform.
Take care to launch just one instance of the installer.
Running more than one instance causes an unsuitable installation.
- The install wizard will guide you through installing InfoPrint Pro C900AFP
software.
-It is strongly recommended that you choose the default folder
<Programs Folder> \InfoPrint (example: C:\Program Files\InfoPrint) as
destination folder for this installation.
If you choose a different location, please make sure that:
- The location is on the system's hard drive. Do not install the application to
removable storage drives, mapped network drives, or other network locations that
might be inaccessible later.
- You have full read and write access in that location
- If the Hardware Installation warning dialog appears, please choose 'Continue Anyway' button.

Uninstalling the InfoPrint Pro C900AFP Software

- Run install_InfoPrintProC900AFP.exe.
- On ‘Install Option’ panel choose ‘Uninstall’.
- The install wizard will guide you to complete the uninstallation.
This will remove all the files installed by the package.
It will not remove files and folders created after the installation.

Note: Windows 7 will also remove the port attached to the printer. This is a
standard behavior of Windows 7.

Repairing the InfoPrint Pro C900AFP Software

- Run install_InfoPrintProC900AFP.exe
- On ‘Install Option’ panel choose ‘Repair’.

This will reinstall all the InfoPrintProC900AFP software,
but it will not uninstall the existing printer/printers.

Adding a Printer with InfoPrint Pro C900AFP Software

- Run install_InfoPrintProC900AFP.exe
- On ‘Install Option’ panel choose ‘Add printer’
- The install wizard will guide you to complete the remaining steps.

This will add a new InfoPrint Pro C900AFP printer on system.

Updating the InfoPrint Pro C900AFP Software

- Run install_InfoPrintProC900AFP.exe
- On ‘Update’ panel choose ‘Update’.
- The install wizard will guide you to complete the remaining steps.

This will update the installed InfoPrint Pro C900AFP Software from the current
version to a new version, without adding a new InfoPrint Pro C900AFP printer.

Downgrading the InfoPrint Pro C900AFP Software

- Run install_InfoPrintProC900AFP.exe
- On ‘Update’ panel choose ‘Downgrade’.
- The install wizard will guide you to complete the remaining steps.

This will downgrade the InfoPrint Pro C900AFP Software from the installed
version to an older version.

A complete downgrade means an uninstallation of InfoPrint Pro C900AFP
printer/printers, InfoPrint Pro C900AFP driver, DSU and JTE followed by an
installation of all features.
Note that only on Windows 7 OS the port attached on a printer will be erased.

Known limitations

a. For installer:
1. Take care to launch just one instance of the installer. Running more than
one instance can cause an unsuitable installation.
b. For InfoPrint Pro C900AFP driver:
1. The collate feature is not well integrated with some applications, such
as Microsoft Word or Notepad. This means that, for example, Microsoft Word will
ignore the collate feature specified by the Printer Driver/Infoprint JTE and it
will take into consideration it's own collate option.
2. When using Acrobat Reader, the Booklet feature must be specified from
within the application. If Booklet is specified in the driver, this feature will
be ignored by Acrobat Reader.
3. The trays availability is not taken into account in applications, such as
Microsoft Word or Notepad. If one tray is disabled from the installed options,
it still appears in the applications paper source list.
4. The Microsoft Narrator program cannot read all the content of the
list-view control, and this causes accessibility problems (the list-view from
Conflict Dialog).
5. In some cases, the InfoPrint JTE splash screen will be shown in the back
of the driver and not in front, as it is supposed to be. This does not affect in
any way the normal course of action, as the newly launched InfoPrint JTE
application will always appear in front of the driver.
6. The Windows driver cannot insert text on tab before the last page of a
certain job, although JTE allows this. The only way to do this is for the user
to manually specify a tab insert before a certain page number (which will be the
last page of the job).
7.Booklet jobs sent to the Plockmatic Booklet maker are printed with the top
of the finished booklet page positioned toward the front of the printer.
When the equipment configuration includes a Plockmatic Cover Inserter, then
the booklet cover sheets must be loaded into the inserter in a way that is in
concert with the way that the pages are printed.
This is as follows:
Load the cover sheets into the Plockmatic Cover Inserter as follows:
- face down
- top of the finished booklet cover positioned toward the front of the printer
Note that this is different than indicated by the "R" symbol that appears on
the Plockmatic Cover Inserter device.
8. Currently Job Ticket Editor supports full cut Tabstock only.
c. For Direct Submission Utility:
1. InfoPrint Direct Submission Utility should not be used to submit tickets
with Booklet or Text On Tabs media.
2. If the selected ticket location is a read-only directory, new tickets
cannot be created. However, tickets from a read-only directory can be edited as
long as they are saved using Save As from the Job Ticket Editor in another
directory.
3. If you do not have read rights on the ticket location directory, the
Ticket List remains empty.
4. If you do not have read rights for a selected ticket, the retrieval of
Job Name and Description fails, the ticket is considered invalid and is removed
from the Ticket List.
5. Using versions of Adobe Reader older than version 9 could generate
problems in printing.

InfoPrint Solutions Company Service

For printer service, see the InfoPrint Solutions Company Web page at:
http://www.infoprintsolutionscompany.com

Trademarks
These terms are trademarks or registered trademarks of
Ricoh Co., Ltd., in the United States, other countries, or both:
- InfoPrint
- Infoprint
- Ricoh

Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered
trademarks or trademarks of Adobe Systems Incorporated in the United States
and/or other countries.

Microsoft, Windows, Windows NT, and the Windows logo are trademarks of
Microsoft Corporation in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of
others.

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