ɔ:   XJ  }<$. 
 
 L  P     |t<  Ĭ}t  )Ȳ. 
 
 1 .   I B M      \   \  m  |t<  Ĭ}
 2 .   I B M   m  \  |t<  Ĭ}
 
 |t<  Ɛ   \D    4  ĳ(  ,   LѤ¸,     Ʃ  "     l"     p  ĳ  x) \  ݴXՔ  :   DŘX  " x"   貔|  tЭh<\h  |t<  Ɛǔ  I B M   m  \  |t<  Ĭ}D    t  xXՌ  )Ȳ. 
 
 |t<  Ɛ   \D   ,   LѤ¸,     Ʃ  "     l"     p( mX  "  " )   ĳ\  ݴXՔ  :   DŘX  " x"   貔|  tЭh<\h  |t<  Ɛǔ  ( i )   I B M      \   \  m  |t<  Ĭ}( tX  "    |t<" ) D    t  xX    ( i i )   I B M   m  \  |t<  Ĭ}( tX  " I P L A " ) D  t  xXՌ  )Ȳ. 
 
    |t<  |t<  ƐX     0  ٳH  ȩ)Ȳ. 
 
 I P L A   |t<  Ɛ    |  ȹ\    l  Ĭ}( :   I B M   m  P a s s p o r t   A d v a n t a g e     I B M   P a s s p o r t   A d v a n t a g e   E x p r e s s   Ĭ}) D  ̰X  \D   X0\   \  (    |  ȹ\    D  t  \X  D   \  ݴXՔ  )   ٳ<\  ȩ)Ȳ. 
 
    |t<@  I P L A   ٳ  ȩ  JŵȲ.   t  P  Ĭ}@  \  Ĭ}  Xt  x  Ĭ}t    J<p    ų  Ĭ}ŅȲ. 
 
 t\  P  |t<  Ĭ}X    8@  L  Ȳ. 
 
 
    \   \  m  |t<  Ĭ}
 
   1     -   |  pm
 
   \D  䲴\ܴ,   $X,   ,   a8    Xp  " x"   貔|  tЭh<\h  |t<  Ɛǔ    Ĭ}X  pm  ٳXXՌ  )Ȳ.   ̹|  X   |t<  Ɛ|   \X    Ĭ}X  pmD  xXՔ  ,   XՔ  XŌ  t  |t<  Ɛ   t  pmD   Xĳ]  `  D\  \t  LD  X   iȲ.     Ĭ}  pt  ٳXX  JŔ  , 
 
 *     \D  䲴\ܴ,   $X,   ,   a8    Xp   x   貔|  tЭX  ȹ, 
 
 *   X  J@      8|  lǘ    XX  Ɉ\  aD  Xֈ<$.     \D  䲴\ܴ\  Ŕ    \X    D  0X$. 
 
 1 .   ƴ  X
 
 "    "   -   |t<  Ɛ     \D  `    ǔ    Ȳ.   t  @  Ɛ  ,   M S U ( M i l l i o n s   o f   S e r v i c e   U n i t ) ,   P V U ( P r o c e s s o r   V a l u e   U n i t )     I B M t  XՔ  0    \  !)Ȳ. 
 
 " I B M "   -   I n t e r n a t i o n a l   B u s i n e s s   M a c h i n e s   C o r p o r a t i o n       ǌ֬    X՘|  XiȲ. 
 
 " |t<  " ( " L I " )   -   \   \         pmD  XՔ  8Ȳ.     \X  |t<    ¤\  9D  X    \X  	Ѭ  p    \  hخ    E̐      ǵȲ. 
 
 " \"   -   \      X  ȴ      D  h\  1 )   0Ĭ  ų     h    pt0,   2 )   l1ƌ,   |    ȴ,   3 )   L1/   <( :   t,   MѤ¸,   yL  ̸    )     4 )    (  |t<     ̸( :       8) Ȳ. 
 
 2 .   Ĭ}  lp
 
   Ĭ}@    \X     \  |t<  Ɛ@  I B M   X  D\  Ĭ}<\    1     -   |  pm,     2     -   m ļ     pm( t  pmt  ǔ  )     |t<  \  l1)Ȳ.     Ĭ}@  |t<  ƐX    \     (  |t<  Ɛ@  I B M   X    t  lP    t  XǬ  PXD   iȲ.     2   X  pm@    1   X  pmD   Xp  iȲ.   pmt  XՔ  Ŕ  |t<     P  X  pm   X  ȩ)Ȳ. 
 
 3 .   |t<  
 
   \X   ǌ@  I B M     I B M   	Ō     ȑǌX  8|  <p    JŵȲ. 
 
 I B M @  |t<  ƐŌ  1 )     Ʃ<\     ,   LѤ¸    p<\̹  |t<        ĳL     0  ٳH    \D  䲴\ܴ,   $X    X  2 )   t\    ĳ|  X0  t  \  X    \  D  1X  $XXp  3 )   1  D  1`    ǔ  \t  Dųx  ĳ   \  |t<|  iȲ.   , 
 
 a .   |t<  Ɛǔ    \D  ȕXՌ  ݴX    Ĭ}X  pmD   t|  iȲ. 
 
 b .   1    \D  `    ǔ  Ŕ  1  t    JD|  iȲ. 
 
 c .   |t<  Ɛǔ    \X               ȑǌ  \    0   ǌ  \|  t|  iȲ. 
 
 d .   |t<  Ɛǔ    \X      0]D   Xp,   \    Ʃ<\  a8X    \D  XՔ    Ɛ   1 )   |t<  Ɛ|   t̹    \D  X  2 )     Ĭ}X  pmD   Xĳ]  t|  iȲ. 
 
 e .   |t<  ƐŌ  L  @     )Ȳ.   1 )     \D  \UX  ĳ\  Xp    Ĭ}  <\  թ  |  xX    \D  ,   ,       0XՔ  ,   2 )   Ĭ}X  t   1  t   (  9  Xt  <\  թ  |  xX    \D    H,     |    첬  XXp    ȲXՔ  ,   3 )     \X  l1ƌ,   |,   ȴ,   L1/   <    |t<   ǔ   (  ̸|  t  \  ļĳ\  XՔ  ,   4 )     \D  |t<  ,        XՔ      5 )     \D    `լ tX  8֤  XՔ  ,   
 
 f .   |t<  Ɛ     \D  p  \<\  ݴXՔ    |t<  Ɛǔ    \D  X    \   \  |t<X  \լmD   X0  \  ĳ\̹    \D  X,   |t<  Ɛ     \D    \<\  ݴXՔ    |t<  Ɛǔ    \D  X    Ĭ}X  \լmD   X0  \  ĳ\̹    p  \D  t|  iȲ.   t  " f "   mX    " p  \" @  x  I B M   \( tX  "   \" ) X  |ǀtp    \X  |t<    p  \<\  \)Ȳ.   ( t\  \լm  t    \   \  |t<|  ļĳ\  ݴX$t  |t<  Ɛǔ    \  lǘ  8Xt|  iȲ. ) 
 
   |t<  |t<  Ɛ   1XՔ    \X      ȩ)Ȳ. 
 
 3 . 1   ptǸ,   Ȭm    (X
 
 |t<  ƐŌ  \   \  ptǸ,   Ȭm    (X       |t<  Ɛǔ  |t<      t  ptǸ,   Ȭm    (X  ȩ   \     pm    t\  pmD  xiȲ.      pm    t\  pmt    JŔ  ,   t  ptǸ,   Ȭm    (XŔ    Ĭ}̹  ȩ)Ȳ.     \t  ptǸ\       |t<  Ɛǔ     \X  D    \䲔    ٳXiȲ. 
 
 3 . 2   0  t
 
    0@  |t<  Ɛ     Ĭ}X  pm  ٳXXՔ  Ȁ0  1 )     |t<    p  X  I B M t  \  ɘ  0X  ̸    2 )   \t  ٳ<\  `    Ō    .   |t<  Ɛǔ     0  ̸    1 0 |  tǴ    \      \X    D  0t|  iȲ.   I B M t  |t<    |t<  Ɛ     \D   `      X  |t<  Ɛ     \D   Xĳ]   XՔ  ,     \Ŕ  I B M t  |t<  ƐŌ  XՔ  x  |t<  Ĭ}t  ȩ)Ȳ.    \,   t       ǵȲ. 
 
 I B M @  |t<  Ɛ     Ĭ}X  pmD   X  JŔ    |t<  ƐX  |t<|  t`    ǵȲ.   Ť  t \  |)     |t<|  t\    |t<  Ɛǔ    \X  D    X  |t<  ƐX  D  P  0\䲔    ٳXiȲ.     Ĭ}X  t  tĳ  |ǀ  pm@    1  tǉt     LL   ǨXp    X  Ĭ    xŌĳ  ȩ)Ȳ. 
 
   \Ŕ     0t  ]t    \X  D  ɹ  0    X   䴴  D    ǵȲ.   |t<  Ɛǔ  0    X    \D  4  X  JŔ    ٳXiȲ.   |t<  Ɛǔ    \X  t  D  L  ͘     ǔ  pt0X    Xt|  iȲ. 
 
 4 .   
 
    0Ŕ  \     \  t    JŵȲ. 
 
 5 .     \
 
   ܭ  0|  XՔ  X  |  xX,   I B M @  1,     ̹q,     X  i1,    ǌ   \  5  tǘ  pt    xX    Dht   \  tǘ  ptD  hX( ,   t  \X  JL)     \   \  |ǴX  tp  5x  tǘ  ptD  X  JŵȲ. 
 
 |ǀ  m    `Ռ  tp  5x  X  xƬmt  թ  J<\  X  xƬmt  |t<  ƐŌ  ȩ  JD    ǵȲ.   t\  ,   t  @  `  lXՔ  \͌  0  ٳH̹  ȩ)Ȳ.     0  tŔ  t  ȩ  JŵȲ.   |ǀ  m    `Ռ  5  X   Ǩ  0   \  \լmt  թ  J<\  X  \լmt  |t<  ƐŌ  ȩ  JD    ǵȲ.   |t<  Ɛǔ  m    `Ռ  0|  \  x  0  |     ĳ  ǵȲ. 
 
   5 mX  tE̬m    xƬm@  I B M X  \      	Ōĳ  ٳ|XՌ  ȩ)Ȳ. 
 
 DI B M   \X  pȐ,   	    Րǔ  Ǵ  D  `  ĳ  ǵȲ. 
 
 ļĳ\  X  JŔ  \,   I B M @  |ǴX  D  X  JŵȲ.   I B M t  D  XՔ  Ŕ    5 mX  tE̬m    xƬmt  ȩ)Ȳ. 
 
 6 .   |t<  Ɛ  pt0    pt0ѠtǤ
 
 |t<  Ɛ     \   \  8X  xD  EXĳ]  ճ0  t  I B M @  |t<  ƐŌ  1 )   I B M t  |t<  ƐX  ¤\D  Ʃ<\  a8Xĳ]  թXp  2 )   |t<  Ɛ      ¤\  pt0|  I B M Ō  ĳ]  ƭ`    ǵȲ.   췘    Ĭ}X  I B M   X4|  Ŝ  t   X  D  |t<  ƐŌ  XՔ    I B M t  ٳX\䲔  t  Ĭ}D  I B M   |t<  Ɛ   ļĳ\  ̰\     DȲt  I B M @  t  D  `  X4   ŵȲ.   Ő  |ĳ  I B M @  Ȉ    D|   X   (  ( S u p p o r t )   $|( O f f e r i n g )   D  X0  t  $X    8   \  |  iȲ.   t\  <\  I B M @  I B M    Ĭ֬    Xĳ	( |t<  Ɛ   ǔ  m    D̲  m     X՘  t  ǔ   Ĭ֬    Xĳ	  h) |  `    <p  |t<  Ɛǔ  I B M Ō  t|  `  \D  iȲ. 
 
 |t<  Ɛǔ  1 )   |t<  Ɛ   I B M t  `    ǌ  XՔ  pt0    pt0ѠtǤX  PѸ,   2 )   pt0( x<\  ļ   \  pt0  h) X  a8,   H,   T8T,       ȡ   \  (     X       l  3 )   pt0ѠtǤ@   ȥ  pt0X  1    l   t  ĒD  Ȳ.   |t<  Ɛǔ  pt0ј  0  <\  x<\  ļ   \  |  p  t     \  a8|  I B M Ō  X  J<p  \  I B M Ō    t      I B M   X\  t  X   tǘ  @   (X  I B M Ō  `    ǔ  \  D    0  a   t  ĒD  Ȳ. 
 
 7 .   Ē  \
 
   7 m( Ē  \) X  \լm    xƬm@  Ĭ}X  t   1  t  t  `  X  JŔ    \ \  ȩ)Ȳ. 
 
 7 . 1   I B M t  ĒD  ɔ  mթ
 
 I B M X  D4  tǉtǘ    \  xX  |t<  ƐŌ  t   \    |t<  Ɛǔ  I B M <\0  t|  0D    ǵȲ.   |t<  Ɛ   I B M <\0  t  0D  l`    ǔ  x(  \  Ĭ}  ,   ,     \,   0  Ĭ}        0  l  h)    Ĭt    \   (X  Xp    Ĭ}  XpX  XՔ    0  l   \  I B M X  Ē@  ȴ<\  LD  X  JŵȲ.   1 )   ´  t( ݹ  h) @  ٳ     Ǵ  ǰX  t    2 )   0  x  t( \   T  1 0 , 0 0 0       T\  Xְ\  ٳ  a) . 
 
 t\  \@  I B M   \      	Ōĳ  ȩ)Ȳ.   I B M ,   I B M   \      	X  Ē@  X  ĒD  iX    Ē  \ĳ|  X  JŵȲ. 
 
 7 . 2   I B M t  ĒD    JŔ  mթ
 
 I B M ,   I B M   \      	ǔ,   t  X   1D    @  |  h\  Š\  ĳ,   L   \  Ēt  ŵȲ: 
 
 a .   pt0X      
 
 b .   ļ  t,     t,   Ɍ  t,     t    x    t  
 
 c .   0 X  tu,   ,   u,   Ō    D  t    h<\  xt  XՔ  t. 
 
 8 .   pm     Ux
 
   8 m( pm     Ux) X  ,   "    \  pm" @  1 )     Ĭ}  I B M t  XՔ  ȩ   \      p  X@  2 )   I B M   S o f t w a r e   P o l i c y     tǸ( w w w . i b m . c o m / s o f t w a r e p o l i c i e s )   ǔ  I B M   ոƴ  p o l i c y ( 1,   S U B - C A P A C I T Y   0      E    ȹttX   (  p o l i c y |  hX՘  t  \X  JL) |  XiȲ. 
 
   8 m    @  X4    \X  |t<   |t<  ƐŌ    0      2 D  ٳH   ǨiȲ. 
 
 8 . 1   Ux  \8
 
 |t<  Ɛǔ  |t<  Ɛ      \  pm( I B M X  ȩ   \    |t<         E  ǩ  pmD  hX՘  t  \X  JL) D   X    \D  XՔ   \     \  UxD  X0  ̈́`  ĳX  U\  t  0],   ¤\  ĳl  %    0  ¤\  |  1X   Xp  I B M     I B M X  Ō  \䲔    ٳXiȲ.   |t<  Ɛǔ  1 )     ĳ|  X  Jĳ]  UxX  2 )      \  pmD   `  Ēt  ǵȲ. 
 
 \  \  I B M @  |t<  Ɛ   Ť  ĳ\     \  pmt  ȩ  \D  XՔ    tǸ    Xֽ  |t<  Ɛ      \  pmD   XՔ  Ux`    ǵȲ.   t\  Ux@  |t<  ƐX    )t|  \͌TXՔ  )<\  p  |t<  ƐX  4  tǸ    4           ǵȲ.   I B M @  xƀ  D  t  t\  UxD  `    ǵȲ.   ,   I B M @  t    ̰\  t  0   9iX   Ǵ|  iȲ. 
 
 8 . 2   tհ  )
 
 I B M @  t\  Ux  |t<  Ɛ     ĳ|  X  \D  ƈp     \  pmD   X  JLD  \XՔ    |t<  ƐŌ  t<\  iȲ.   |t<  Ɛǔ  I B M t  1 )   t    ,   2 )   t      2 D    T  @  0  ٳHX  t       \      3 )   t  UxX  \  ļ         0  Ē   t  l  \  D    I B M Ō    Ɉ\䲔    ٳXiȲ. 
 
 9 .   3   XǬm
 
   \Ŕ  3    DȲ|  I B M t    Ĭ}  XpX  |t<  ƐŌ  |t<|  XՔ  3   Tܴ   h     ǵȲ.   3   Tܴ   \  XǬm( tX  " 3   XǬm" ) @  |t<  ƐX  <\̹  h)Ȳ( t  ) .   t\  XǬm@  \X  N O T I C E S   |  Ux`    ǵȲ.     3   Tܴ   \    Tܴ|  UXՔ  )@  3   XǬm  $  ǵȲ.   3   XǬm  I B M t  3   Tܴ|  "    \  3   Tܴ" \  \XՔ  ,   I B M @  |t<  ƐŌ  1 )      \  3   Tܴ|  X  2 )      \  3   Tܴ@    x0јtǤ|  XՔ  \  ȴD    Ȳ`    ǔ  \D  iȲ.   ,   t\  \@  t  3   Tܴ   \  |t<  ƐX  ȬmD  EX0  \  ĳ\̹  )Ȳ.   I B M X  D    ( tXՔ  ) @    J@  \̹  )Ȳ. 
 
 1 0 .   |m
 
 a .     Ĭ}X  Š\  pmĳ  Ĭ}  Xt  0    \     Ŕ    ܭ  X  D    ƥD  X  JŵȲ. 
 
 b .     Ĭ}X  |ǀ  pmt  4tp  t   \  ĳ    Ĭ}X  8  pm@  DȈ   ǨiȲ. 
 
 c .   |t<  Ɛǔ    \D  `    ŵȲ. 
 
 d .   |t<  Ɛǔ  I B M   Ȉ    D        |t<  Ɛ@  I B M X  DȲ   Ĭ  	D  t  I B M       ĬŬ(   tX  Ĭ    x,   Xĳ	    I B M   DȲ  Ӹ)    D  XՔ      |t<  ƐX    |   ȥX  `    ĳ]  թiȲ. 
 
 e .     ǔ   )t    Ĭ}X  X4|  X  JXLD  t \  0D  lX0     )Ō  Ĭ}D   `    ǔ  \  0|  iȲ.     ǔ    Ĭ}   (    X    ,   XǬ  (t    0  l|  1XՌ  tհX0  t  x%iȲ. 
 
 f .   \լm    Ĭ}X  t   1  t  t  `  첬    JŔ  \  1 )     0X  x      2 Dt  ɘt  Ő  ĳ    Ĭ}  Xp    Ĭ}   (X  \  0  l   t  Ť  <\    pX|  0X  J<p  2 )   t  \  0t  ̸̹t  t  0  l@  t\  0  l   (  X    P  4\  )Ȳ. 
 
 g .   |t<  Ɛ@  I B M @     \   \  X4mD  tǉX  \    t   t  tE)Ȳ. 
 
 h .     Ĭ}  3    \    0X  x       1  J<p  I B M @  |t<  Ɛ   \  3 X  Š\  0  l   tĳ  Ēt  ŵȲ.   ,   0  7 . 1 m( I B M t  ĒD  ɔ  mթ)   $  I B M   <\  Ēt  ǔ  ´  t( ݹ  h) @  ٳ     Ǵ  ǰX  t   t  I B M   Ēt  ǵȲ. 
 
 i .     Ĭ}  ̰    Ő  ĳ  L   \  D  hX( ,   t  \X  JL)     Ĭ}    J@  D  °X  JŵȲ.   1 )   X  5 m(   \)   <\    m  txX    \  1    0,   2 )   3 X  tǘ  Ǭm    3 )   |t<  Ɛ   1`    ǔ      D  . 
 
 j .   I B M @    \D  X  D  	X  X0  t    p( " I B M   DȲ  Ӹ" |  h) X  Ĭ}  ٳXǈյȲ.   I B M   DȲ  Ӹ  I B M   ųtp  ļX  pɅȲ.   I B M @  I B M   DȲ  ӸX  ǘ  XǬ  \    I B M   DȲ  ӸX  |t<  Ɛ   \  X4   t  ĒD    JŵȲ. 
 
 k .   |t<  Ɛ@  I B M X  0  Ĭ}( :   I B M   0  Ĭ}) X  |t<      ǰ  tE  pm@    Ĭ}  XpX    \  |t<  ȩ  JŵȲ. 
 
 1 1 .   Ĭ}  ȩ     p
 
 1 1 . 1    p
 
   ǔ    Ĭ}<\0      Ĭ}   (X  \  |t<  Ɛ@  I B M X        X4|  ,   t    XՔ  p  Ǵ   p  X  Y   Ĭt  |t<  Ɛ     \  |t<|  ݴ\  m X  `t  ȩ䲔    ٳXiȲ. 
 
 m  <    Ĭ}   \     }( U n i t e d   N a t i o n s   C o n v e n t i o n   o n   C o n t r a c t s   f o r   t h e   I n t e r n a t i o n a l   S a l e   o f   G o o d s ) @  ȩ  JŵȲ. 
 
 1 1 . 2    `Ռ
 
       X4   t  |t<  Ɛ     \  |t<|  ݴ\  m X     `Ռt  ǵȲ. 
 
   2     -   m ļ     pm
 
 \mX    ȩ  m ļ     pmt  ŵȲ. 
 
 Z 1 2 5 - 5 5 4 3 - 0 5   ( 0 7 / 2 0 1 1 ) 
 
 
 m  \  |t<  Ĭ}
 
   1     -   |  pm
 
   \D  䲴\ܴ,   $X,   ,   a8    Xp  " x"   貔|  tЭh<\h  |t<  Ɛǔ    Ĭ}X  pm  ٳXXՌ  )Ȳ.   ̹|  X   |t<  Ɛ|   \X    Ĭ}X  pmD  xXՔ  ,   XՔ  XŌ  t  |t<  Ɛ   t  pmD   Xĳ]  `  D\  \t  LD  X   iȲ.     Ĭ}  pt  ٳXX  JŔ  , 
 
 *     \D  䲴\ܴ,   $X,   ,   a8    Xp   x   貔|  tЭX  ȹ, 
 
 *   X  J@  ,   8    t  |t<  |  lǘ    XX  Ɉ\  aD  Xֈ<$.     \D  䲴\ܴ\  Ŕ    \X    D  0X$. 
 
 1 .   ƴ  X
 
 "    "   -   |t<  Ɛ     \D  `    ǔ    Ȳ.   t  @  Ɛ  ,   M S U ( M i l l i o n s   o f   S e r v i c e   U n i t ) ,   P V U ( P r o c e s s o r   V a l u e   U n i t )     I B M t  XՔ  0    \  !)Ȳ. 
 
 " I B M "   -   I n t e r n a t i o n a l   B u s i n e s s   M a c h i n e s   C o r p o r a t i o n       ĬŬ    X՘Ȳ. 
 
 " |t<  " ( " L I " )   -   \   \         pmD  XՔ  8Ȳ.     \X  |t<    w w w . i b m . c o m / s o f t w a r e / s l a   Ux`    ǵȲ.   \  |t<    ¤\  9D  X    \X  	Ѭ  p    \  hخ    E̐      ǵȲ. 
 
 " \"   -   \      X  ȴ      D  h\  1 )   0Ĭ  ų     h    pt0,   2 )   l1ƌ,   |    ȴ,   3 )   L1/   <( :   t,   MѤ¸,   yL  ̸    )     4 )    (  |t<     ̸( :       8) Ȳ. 
 
 " |t<  " ( " P o E " )   -   |t<  ƐX     D  Ʌt  Ȕ  8Ȳ.   |t<    |t<  Ɛ     D,     \X  (  ptǸ  \   \   ( \  )     ļ  	  0|  tǩ`    䲔  D  xXՔ  p   )Ȳ.   I B M   |t<  ƐŌ  |t<  |  X  JŔ  ,   I B M @  Ɉ  D̸    X  tǘ    \D  ݴ\  ( I B M     I B M   @) Ō  @  0    0]D  |t<  \  x`    ǵȲ.   ,   t  8    \  tǄ    ݴ\    t    Ǵ|  iȲ. 
 
 "   0"   -   Ƙ  |t<  ƐŌ  |t<     \0  1 DȲ. 
 
 2 .   Ĭ}  lp
 
   Ĭ}@    \X     \  |t<  Ɛ@  I B M   X  D\  Ĭ}<\    1     -   |  pm,     2     -   m ļ     pm( t  pmt  ǔ  ) ,   |t<      |t<  \  t踴8  ǵȲ.     Ĭ}@  |t<  ƐX    \     (  |t<  Ɛ@  I B M   X    t  lP    t  XǬ  PXD   iȲ.     2   X  pm@    1   X  pmD   Xp  iȲ.   pmt  XՔ  Ŕ  |t<     P  X  pm   X  ȩ)Ȳ. 
 
 3 .   |t<  
 
   \X   ǌ@  I B M     I B M   	Ō     ȑǌX  8|  <p    JŵȲ. 
 
 I B M @  |t<  ƐŌ  1 )   |t<         L    \D  X  2 )   t\     D  X0  t  D  1X  $XXp  3 )   1  D  1`    ǔ  Dų  ƌD  iȲ.   , 
 
 a .   |t<  Ɛǔ    \D  ȕXՌ  ݴX    Ĭ}X  pmD   t|  iȲ. 
 
 b .   1    \D  `    ǔ  Ŕ  1  t    JD|  iȲ. 
 
 c .   |t<  Ɛǔ    \X               ȑǌ  \    0   ǌ  \|  t|  iȲ. 
 
 d .   |t<  Ɛǔ    \D( \    Ʃ<\  a8X)   XՔ    Ɛ   1 )   |t<  Ɛ|   t̹    \D  X  2 )     Ĭ}X  pmD   Xĳ]  t|  iȲ. 
 
 e .   |t<  ƐŌ  L  @     )Ȳ.   1 )     Ĭ}  <\  թ  |  xX    \D  ,   ,       0XՔ  ,   2 )   Ĭ}X  t   1  t   (  9  Xt  <\  թ  |  xX    \D    H,     |    첬  XXp    ȲXՔ  ,   3 )     \X  l1ƌ,   |,   ȴ,   L1/   <    |t<   ǔ   (  ̸|  t  \  ļĳ\  XՔ      4 )     \D  |t<  ,        XՔ  
 
 f .   |t<  Ɛ     \D  p  \<\  ݴXՔ    |t<  Ɛǔ    \D  X    \   \  |t<X  \լmD   X0  \  ĳ\̹    \D  X,   |t<  Ɛ     \D    \<\  ݴXՔ    |t<  Ɛǔ    \D  X    Ĭ}X  \լmD   X0  \  ĳ\̹    p  \D  t|  iȲ.   t  " f "   mX    " p  \" @  x  I B M   \( tX  "   \" ) X  |ǀtp    \X  |t<    p  \<\  \)Ȳ.   ( t\  \լm  t    \   \  |t<|  ļĳ\  ݴX$t  |t<  Ɛǔ    \  lǘ  8Xt|  iȲ. ) 
 
   |t<  |t<  Ɛ   1XՔ    \X      ȩ)Ȳ. 
 
 3 . 1   tܴ,   ptǸ,   Ȭm    (X
 
 3 . 1 . 1   tܴ
 
   \t  tܴ  \<\          \X  |t<    t)Ȳ. 
 
 3 . 1 . 2   ptǸ,   Ȭm    (X
 
 |t<  ƐŌ  \   \  ptǸ,   Ȭm    (X       |t<  Ɛǔ  |t<      t  ptǸ,   Ȭm    (X  ȩ   \     pm    t\  pmD  xiȲ.      pm    t\  pmt    JŔ  ,   t  ptǸ,   Ȭm    (XŔ    Ĭ}̹  ȩ)Ȳ.     \t  ptǸ\       |t<  Ɛǔ     \X  D    \䲔    ٳXiȲ. 
 
 3 . 2     0  |t<
 
 I B M t    0  ٳH    \X  |t<|  XՔ  ,   |t<  Ɛ@  I B M t  1  ٳXXՔ     DȲt  |t<  ƐX  |t<    0  ̸̹    t)Ȳ. 
 
 3 . 3   0  t
 
   Ĭ}@  t   LL   ǨiȲ. 
 
 I B M @  |t<  Ɛ     Ĭ}X  pmD   X  JŔ    |t<  ƐX  |t<|  t`    ǵȲ. 
 
 Ť  t \  |)     |t<|  t\    |t<  Ɛǔ    \X  D    X  |t<  ƐX  D  P  0\䲔    ٳXiȲ.     Ĭ}X  t  tĳ  |ǀ  pm@    1  tǉt     LL   ǨXp    X  Ĭ    xŌĳ  ȩ)Ȳ. 
 
 4 .   
 
 @  |t<      ݴ\     D  0 <\  )Ȳ.   I B M @    Ĭ}  XՔ  |  xX  t  Ɉp  Ɉմ|  `  D  XֈXp  t\     t  l|  xX  JŵȲ. 
 
 |t<  Ɛǔ     D  $t  I B M        I B M   @Ō    X  t  D  Ɉt|  iȲ. 
 
 5 .   8
 
  Ĭ  mt    \   t   8,   8,       0  D( I B M   tu   \  8@  x) D  XՔ  ,   |t<  Ɛǔ  l    aD  ɈXp  t8  Ʌ|  Ȝt|  iȲ.   |t<  Ɛǔ    \D  ݴ\  t    \      x  ǰ8|  Ɉ`  Ēt  ǵȲ.    Ĭ  mt  \  |t<  ƐŌ  |t<     m   xƀX    \  tǘ  ,   ĳ,   a8       t   8,   8,       DD  XՔ    |t<  Ɛǔ    a   \    X4|  p  t  aD  Ɉ\䲔    ٳXiȲ. 
 
 6 .   Xֈ  
 
 |t<  Ɛǔ    \X  \  |t<  Ɛ\  Š\  t \    \  ̹qX  JŔ  ,   |t<|  tX    \   t  Ɉ\  aD  XֈD    ǵȲ.   ,   |t<  Ɛǔ  |t<     |t<  ƐŌ    \0  3 0 |  tǴ    \    |t<  |  lǘ  Xt|  iȲ.   |t<     0  |t<  1t|  XՔ  ,   |t<  Ɛǔ  0  0X  L  3 0 |  tǴ    \    t  |t<  |  XXՔ  ̹  XֈD    ǵȲ.   |t<  Ɛ     \D  䲴\ܴ\  ,   |t<  Ɛǔ    \  lǘ  Xֈ  )D  8Xt|  iȲ. 
 
 7 .   \  ĳ
 
 |t<  Ɛǔ    \D  ĳ<$  3      Ĭ}X  pm  ٳXXՔ  ̹  t  Ō    \    |t<  ƐX    |t<  @  X4|  ĳ`    ǵȲ.   Ť  t \  |)     |t<|  t\  ,   |t<  Ɛǔ    \D  3 Ō  ĳ`    ŵȲ.   |t<  Ɛǔ  1 )     \    2 )     \     X  |ǀ|  ĳ`    ŵȲ.   |t<  Ɛ     \D  ĳXՔ  ,   |t<  Ɛǔ  |t<      |t<  |  hX    Ĭ}X  Xܴt<ĳ  ĳt|  iȲ.   ĳ      ƐX  |t<   t)Ȳ. 
 
 8 .       xƬm
 
 8 . 1     \
 
 I B M @    \t     ٳ  Xֽ      8 \  ٳ(D  iȲ.     \X  8       ٳ  Xֽ      \  ٳ	  8( :   r e a d - m e   |)   I B M X  0    8( :   \  8)   Ux`    ǵȲ.   Ĭ}X  t    \   1  t  t  `  lXՔ  |  xX,   |t<  Ɛǔ  t  8    0  \  PѸ   ƴ\̹       䲔    ٳXiȲ. 
 
 t\  @    \X    J@    \t  ȩ)Ȳ.   I B M @    \t  tǘ  $X  t  ٳ䲔  D  X  J<p  I B M t    \  hD  `  t|  X  JŵȲ.   |t<  Ɛ     \D  h<\h  ͘    <\  |t<  ƐX  ĒǅȲ. 
 
   0  ٳH  I B M @  |t<  ƐŌ  t  L$  \  h,   h  Ȭm,   \լm    ƌ  pX   h  I B M   pt0ѠtǤ   \  a8|     D    t  iȲ.   8\  @  I B M   S o f t w a r e   S u p p o r t   H a n d b o o k ( w w w . i b m . c o m / s o f t w a r e / s u p p o r t ) D  8pX$. 
 
   \t    0  ٳH     \  ٳX  J  I B M   pt0ѠtǤ  XՔ  \  8D  tհ`    Ŕ  ,   |t<  Ɛǔ    \    t  |t<  |  lǘ( I B M     I B M   @)   XX  Ɉ\  aD  XֈD    ǵȲ.     \D  X\  Ŕ  |t<  ƐX  |t<   t)Ȳ.   |t<  Ɛ     \D  䲴\ܴ\  ,   |t<  Ɛǔ    \  lǘ  Xֈ  )D  8Xt|  iȲ. 
 
 8 . 2   xƬm
 
 0  @  |t<  ƐX  0  <\  1,     ̹q,     X  i1,    ǌ   \  5  tǘ  pt  xX    Dht   \  tǘ  ptD  hX( ,   t  \X  JL)   t  5t  0    tǘ  ptD   iȲ.   |ǀ  m    `Ռ  tp  5x  X  xƬmt  թ  J<\  X  xƬmt  |t<  ƐŌ  ȩ  JD    ǵȲ.   t\  ,   t  @    0  ٳH̹  ȩ)Ȳ.     0  tŔ  t  ȩ  JŵȲ.   |ǀ  m    `Ռ  5  X   Ǩ  0   \  \լmt  թ  J<\  X  \լmt  |t<  ƐŌ  ȩ  JD    ǵȲ. 
 
 0  @  |t<  ƐŌ  \    |  iȲ.   |t<  Ɛǔ  m    `Ռ  0|  䲑\  0  |     ĳ  ǵȲ. 
 
   8 m(     xƬm) X  @  I B M ̹  iȲ.   췘    8 . 2 m( xƬm) X  tE̬m@  3   TܴX  I B M   	Ōĳ  ȩ)Ȳ.   t  	ǔ  Š\  tǘ  pt  t  t\  Tܴ|  iȲ.     }@    Ĭ}  Xp\  I B M X    X4|  4TX  JŵȲ. 
 
 9 .   |t<  Ɛ  pt0    pt0ѠtǤ
 
 |t<  Ɛ     \   \  8X  xD  EXĳ]  ճ0  t  I B M @  |t<  ƐŌ  1 )   I B M t  |t<  ƐX  ¤\D  Ʃ<\  a8Xĳ]  թXp  2 )   |t<  Ɛ      ¤\  pt0|  I B M Ō  ĳ]  ƭ`    ǵȲ.   췘    Ĭ}X  I B M     |  Ŝ  t   X  D  |t<  ƐŌ  XՔ    I B M t  ٳX\䲔  t  Ĭ}D  I B M   |t<  Ɛ   ļĳ\  ̰\     DȲt  I B M @  t  D  `  X4   ŵȲ.   Ő  |ĳ  I B M @  Ȉ    D|   X   (  ( S u p p o r t )   $|( O f f e r i n g )   D  X0  t  $X    8   \  |  iȲ.   t\  <\  I B M @  I B M    Ĭ֬    Xĳ	( |t<  Ɛ   ǔ  m    D̲  m     X՘  t  ǔ   Ĭ֬    Xĳ	  h) |  `    <p  |t<  Ɛǔ  I B M Ō  t|  `  \D  iȲ. 
 
 |t<  Ɛǔ  1 )   |t<  Ɛ   I B M t  `    ǌ  XՔ  pt0    pt0ѠtǤX  PѸ,   2 )   pt0( x<\  ļ   \  pt0  h) X  a8,   H,   T8T,       ȡ   \  (     X       l  3 )   pt0ѠtǤ@   ȥ  pt0X  1    l   t  ĒD  Ȳ.   |t<  Ɛǔ  pt0ј  0  <\  x<\  ļ   \  |  p  t     \  a8|  I B M Ō  X  J<p  \  I B M Ō    t      I B M   X\  t  X   tǘ  @   (X  I B M Ō  `    ǔ  \  D    0  a   t  ĒD  Ȳ. 
 
 1 0 .   Ē  \
 
   1 0 m( Ē  \) X  \լm    xƬm@  Ĭ}X  t   1  t  t  `  X  JŔ    \ \  ȩ)Ȳ. 
 
 1 0 . 1   I B M t  ĒD  ɔ  mթ
 
 I B M X  D4  tǉtǘ    \  xX  |t<  ƐŌ  t   \    |t<  Ɛǔ  I B M <\0  t|  0D    ǵȲ.   |t<  Ɛ   I B M <\0  t  0D  l`    ǔ  x(  \  Ĭ}  ,   ,     \,   0  Ĭ}        0  l  h)    Ĭt    \   (X  Xp    Ĭ}  XpX  XՔ    0  l   \  I B M X  Ē@  ȴ<\  LD  X  JŵȲ.   1 )   ´  t( ݹ  h) @  ٳ     Ǵ  ǰX  t  2 )   0  x  t   t  0  lX  xt      \   t  |t<  Ɛ   Ɉ\  ( \t    0  x  ,   \   1 2 L  ) . 
 
 t\  \@  I B M   \      	Ōĳ  ȩ)Ȳ.   I B M ,   I B M   \      	X  Ē@  X  ĒD  iX    Ē  \ĳ|  X  JŵȲ. 
 
 1 0 . 2   I B M t  ĒD    JŔ  mթ
 
 Š\  ĳ  I B M ,   I B M X  \      	ǔ  L  mX     1D    @  ĳ  L   t  ĒD    JŵȲ. 
 
 a .   pt0X       
 
 b .   ļ  t,     t,   Ɍ  t,     t    x    t  
 
 c .   0 X  tu,     0,   乜,   Ō    D  t    h<\  xt  XՔ  t. 
 
 1 1 .   pm     Ux
 
   1 1 m( pm     Ux) X  ,   " I B M   \  |t<  Ĭ}( I P L A )   \  pm" @  1 )     Ĭ}    I B M t  XՔ  ȩ   \      p  X@  2 )   I B M   S o f t w a r e   P o l i c y     tǸ( w w w . i b m . c o m / s o f t w a r e p o l i c i e s )   ǔ  I B M   ոƴ  p o l i c y ( 1,   `  ɷ  0      E    ȹttX   (  p o l i c y |  hX՘  t  \X  JL) |  XiȲ. 
 
   1 1 m    @  X4    \X  |t<   |t<  ƐŌ    0      2 D  ٳH   ǨiȲ. 
 
 1 1 . 1   Ux  \8
 
 |t<  Ɛǔ  |t<  Ɛ   I P L A   \  pm( I B M X  ȩ   \    |t<         E  ǩ  pmD  hX՘  t  \X  JL) D   X    \D  XՔ   \     \  UxD  X0  ̈́`  ĳX  U\  t  0],   ¤\  ĳl  %    0  ¤\  |  1X   Xp  I B M     I B M X  Ō  \䲔    ٳXiȲ.   |t<  Ɛǔ  1 )      D  X  Jĳ]  UxX  2 )   I P L A   \  pmD   `  Ēt  ǵȲ. 
 
 \  \  I B M @  |t<  Ɛ   Ť  ĳ\  I P L A   \  pmt  ȩ  \D  XՔ    tǸ    Xֽ  |t<  Ɛ   I P L A   \  pmD   XՔ  Ux`    ǵȲ.   t\  Ux@  |t<  ƐX    )t|  \͌TXՔ  )<\  p  |t<  ƐX  4  tǸ    4           ǵȲ.   I B M @  xƀ  D  t  t\  UxD  `    ǵȲ.   ,   I B M @  t    ̰\  t  0   9iX   Ǵ|  iȲ. 
 
 1 1 . 2   tհ  )
 
 I B M @  t\  Ux  |t<  Ɛ      D  X  \D  ƈp  I P L A   \  pmD   X  JLD  LŌ    |t<  ƐŌ  t<\  iȲ.   |t<  Ɛǔ  I B M t  1 )     ,   2 )       2 D    T  @  0  ٳHX  t       \      3 )   UxX  \  ļ         0  Ē   t  l  \  D    I B M Ō    Ɉ\䲔    ٳXiȲ. 
 
 1 2 .   3   XǬm
 
   \Ŕ  3    DȲ|  I B M t    Ĭ}  XpX  |t<  ƐŌ  |t<|  XՔ  3   Tܴ   h     ǵȲ.   3   Tܴ   \  XǬm( tX  " 3   XǬm" ) @  |t<  ƐX  <\̹  h)Ȳ( t  ) .   t\  XǬm@  \X  N O T I C E S   |  Ux`    ǵȲ.     3   Tܴ   \    Tܴ|  Ŕ  )   \    3   XǬm  Ux`    ǵȲ.   3   XǬm  I B M t  3   Tܴ|  " `    ǔ  3   Tܴ" \  \XՔ  ,   I B M @  |t<  ƐŌ  1 )   `    ǔ  3   Tܴ|  X  2 )   `    ǔ  3   Tܴ@    x0јtǤ|  XՔ  \  ȴD    Ȳ`    ǔ  \D  iȲ.   ,   t\  \@  t  3   Tܴ   \  |t<  ƐX  ȬmD  EX0  \  ĳ\̹  )Ȳ.   I B M X  D      X4( t  )     J@  \̹  ȩ)Ȳ. 
 
 1 3 .   |m
 
 a .     Ĭ}X  Š\  pmĳ  Ĭ}  Xt  0    \     Ŕ    ܭ  X  D    ƥD  X  JŵȲ. 
 
 b .   I B M @   X  \  |t<  ƐŌ  XՔ  \   t  |t<  Ɛ@  I B M t  t<\  첬  iXX  JŔ  \,   I B M t  \  ơŴ  t  \D  xĳX  ӥ    ơ  X4|  iȲ. 
 
 c .     Ĭ}X  |ǀ  pmt  4tp  t   \  ĳ    Ĭ}X  8  pm@  DȈ   ǨiȲ. 
 
 d .   |t<  Ɛǔ  \ͅ  Ɛ      Ɛ   \     \  m        Ȭ  ܭ    pmD  h\    ͅ   (  ܭ|   \䲔    ٳXiȲ. 
 
 e .   |t<  Ɛǔ  I B M   Ȉ    D        |t<  Ɛ@  I B M X  DȲ   Ĭ  	D  t  I B M       ĬŬ(   tX  Ĭ    x,   Xĳ	    I B M   DȲ  Ӹ)    D  XՔ      |t<  ƐX    |   ȥX  `    ĳ]  թiȲ. 
 
 f .     ǔ   )t    Ĭ}X  X4|  X  JXLD  t \  0D  lX0     )Ō  Ĭ}D   `    ǔ  \  0|  iȲ.     ǔ    Ĭ}   (    X    ,   XǬ  (t    0  l|  1XՌ  tհX0  t  x%iȲ. 
 
 g .   \լm    Ĭ}X  t   1  t  t  `  첬    JŔ  \  1 )     0X  x      2 Dt  ɘt  Ő  ĳ    Ĭ}  Xp    Ĭ}   (X  \  0  l   t  Ť  <\    pX|  0X  J<p  2 )   t  \  0t  ̸̹t  t  0  l@  t\  0  l   (  X    P  4\  )Ȳ. 
 
 h .   |t<  Ɛ@  I B M @     \   \  X4mD  tǉX  \    t   t  tE)Ȳ. 
 
 i .     Ĭ}  3    \    0X  x       1  J<p  I B M @  |t<  Ɛ   \  3 X  Š\  0  l   tĳ  Ēt  ŵȲ.   ,   0  1 0 . 1 m( I B M t  ĒD  ɔ  mթ)   $  I B M   <\  Ēt  ǔ  ´  t( ݹ  h) @  ٳ     Ǵ  ǰX  t   t  I B M   Ēt  ǵȲ. 
 
 j .     Ĭ}  ̰    Ő  ĳ  L   \  D  hX( ,   t  \X  JL)     Ĭ}    J@  D  °X  JŵȲ.   1 )   X  8 m(     xƬm)   <\    m  txX    \  1    0,   2 )   3 X  tǘ  Ǭm    3 )   |t<  Ɛ   1`    ǔ      D  . 
 
 k .   I B M @    \D  X  D  	X  X0  t    p( " I B M   DȲ  Ӹ" |  h) X  Ĭ}  ٳXǈյȲ.   I B M   DȲ  Ӹ  I B M   ųtp  ļX  pɅȲ.   I B M @  I B M   DȲ  ӸX  ǘ  XǬ  \    I B M   DȲ  ӸX  |t<  Ɛ   \  X4   t  ĒD    JŵȲ. 
 
 l .   |t<  Ɛ@  I B M X  0  Ĭ}( :   I B M   0  Ĭ}) X  |t<      ǰ  tE  pm@    Ĭ}  XpX    \  |t<  ȩ  JŵȲ. 
 
 1 4 .   Ĭ}  ȩ     p
 
 1 4 . 1    p
 
   ǔ    Ĭ}<\0      Ĭ}   (X  \  |t<  Ɛ@  I B M X        X4|  ,   t    XՔ  p  Ǵ   p  X  Y   Ĭt  |t<  Ɛ     \  |t<|  ݴ\  m X  `t  ȩ䲔    ٳXiȲ. 
 
 m  <    Ĭ}   \     }( U n i t e d   N a t i o n s   C o n v e n t i o n   o n   C o n t r a c t s   f o r   t h e   I n t e r n a t i o n a l   S a l e   o f   G o o d s ) @  ȩ  JŵȲ. 
 
 1 4 . 2    `Ռ
 
       X4   t  |t<  Ɛ     \  |t<|  ݴ\  m X     `Ռt  ǵȲ. 
 
   2     -   m ļ     pm
 
 \mX    ȩ  m ļ     pmt  ŵȲ. 
 
 Z 1 2 5 - 3 3 0 1 - 1 4   ( 0 7 / 2 0 1 1 ) 
 
 
 