Troubleshooting connection failures
The IMS™ Connect Extensions Operations Console uses connection profiles to log in to your z/OS® systems.
If you are having trouble connecting to z/OS or your IMS Connect systems, check for messages in the Common Services Library console view.
Figure 1. Console messages in IMS Connect
Extensions
Operations Console for z/OS Explorer
The most likely reasons for a failed connection are described below:
- The specified IMS Connect system is running a version of IMS Connect Extensions earlier than version 2.2.0. This is indicated by a message "Invalid response received" in the Console view.
- The user ID or password specified in your connection details or in the details for this system
is incorrect.
- Select Connection details from the View menu in the Navigation view to check or reenter your IMS Connect Extensions user ID and password.
- Right-click the system and select Edit to check or reenter the user ID and password in the system details.
Note: Passwords must conform to the Activate Mixed Case Passwords setting in the IIMS Connect Extensions system definition:- If Activate Mixed Case Passwords is enabled, you must enter each letter in the password in the correct case.
- If Activate Mixed Case Passwords is not enabled, the password is converted to all uppercase so it does not matter how it is entered.
- The specified system name or IMS Connect Extensions console host name is incorrect.
- The console port number is incorrect. Make sure you are using the port defined in IMS Connect Extensions, not one of the IMS Connect ports defined in the IMS Connect configuration member.
- The specified system is not active.
After you have corrected the system or connection details, select Refresh Connection Statuses from the View menu in the Navigation view to attempt to reconnect using the new settings.