Capturing trace data

When CICS Explorer® is running, it records trace information in trace buffers. If an unexpected failure occurs, CICS Explorer automatically writes the trace information to the error log to help identify the cause of the failure.

About this task

You can force the current information in the CICS Explorer trace buffers to be written to the error log to record any unexpected or unusual behavior that might require further investigation.

The error log is stored in the Eclipse workspace folder on your computer.

Procedure

  1. Ensure that you are in a CICS Explorer perspective.
  2. Click File > Trace > Flush from the main menu for the workbench. The contents of the trace buffer are written to the CICS Explorer error log.

What to do next

You can view the error log locally or format it ready for sending to IBM® Support. See Viewing the error log or Preparing error data for IBM Support for more information. If you are to send the error data to IBM Support, also record the actions that you were performing at the time the failure occurred. This will assist IBM Support if the problem requires further analysis.