Capturing trace data
When CICS Explorer® is running, it records trace information in trace buffers. If an unexpected failure occurs, CICS Explorer automatically writes the trace information to the error log to help identify the cause of the failure.
About this task
You can force the current information in the CICS Explorer trace buffers to be written to the error log to record any unexpected or unusual behavior that might require further investigation.
The error log is stored in the Eclipse workspace folder on your computer.
Procedure
- Ensure that you are in a CICS Explorer perspective.
- Click from the main menu for the workbench. The contents of the trace buffer are written to the CICS Explorer error log.
What to do next
You can view the error log locally, or format it ready for sending to an IBM® representative. Remember to record the actions that you were performing at the time the failure occurred. This will assist the IBM service representative if the problem requires further analysis. See the related links for further information.