Steps for performing prepare updates

Before you begin:

Steps to run the prepare updates task:

  1. Open the "Update center" (see Updating a system configuration).
  2. If it is not selected, select Prepare updates in the task navigation area.
    Note:
    This radio button is only available if there is customization data that has not been processed yet.

  3. Optionally, click Simulate to find out what exactly is going to happen to your system configuration during Prepare updates. See Simulation for details.

    Tip: You can also click Browse requests to see the requests that are going to be processed. Depending on the service, browsing the requests or simulation can be more conclusive.


  4. Click Prepare updates to submit a job that performs "Prepare updates" on your system.

    This job can take a long time. The job progress can be seen in the progress bar at the bottom of the panel. The job status is displayed next to the progress bar.

    You do not have to keep the "Update center" displayed during the entire time that the job is running. You can close it and optionally reopen it later to check the job progress. When the job finishes, you receive a job completion notification even if the "Update center" is closed.

    You can even log off from the workplace as soon as the job has been submitted. You receive the job completion notification when you next log on if the job has finished by then.


  5. If the job finishes with an error, select View reports in the task navigation area to find out what went wrong. See View reports for details. You can rerun "Commit updates" after you have resolved the cause of the error.
  6. Ensure that Prepare updates has been performed for all services.

    If the list of services contains services for which you are not authorized, these services were not included in the Prepare updates. Select each service in the list and click List authorized users. Inform one of the authorized users that Prepare updates is pending for the respective service.

    When Prepare updates has been performed successfully for all services in the list, Commit updates becomes available in the task navigation area. Select Commit updates to proceed with the "Commit updates" task.