Serviceable Event Search Criteria

This window displays the search criteria for the serviceable event. If a serviceable event displays, it must meet all of the criteria. If a criteria is listed as ALL, any serviceable event is considered to match that single criteria.

A single serviceable event can contain multiple errors and list multiple FRUs. Therefore, one error and one FRU within the serviceable event must match the error criteria and FRU criteria.

Also, the Number of days to view criteria uses the latest time stamp of any error within the serviceable event to evaluate if that error is within the number of days. For example, if you request 1 day at any time on December 2nd, that will match any error with an occurrence or re-occurrence any time on December 1st or 2nd. "1 day" includes everything from yesterday, regardless of when during the day it is requested.