Enable remote service requests
To enable or disable remote service, select Enable remote service requests.
You can review or change the current setting of the check box:
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A check mark indicates remote service is enabled.
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Otherwise, an empty check box indicates remote service is disabled.
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Click on the check box to change one setting to the other.
About remote service
Remote service is two-way communication between the
Hardware Management Console and the IBM Service Support System (commonly known as RETAIN)
for the purpose of conducting automated service operations.
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Enable remote service if you want to allow console
connections to the IBM Service Support System.
- Disable remote service if you do not want to allow console
connections to the IBM Service Support System.
Using remote service
reduces the operator interaction needed to complete some service operations
and provides some console tasks with another source or destination for sending
or receiving service information.
For example, by using remote service:
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You can let the Hardware Management Console automatically report problems and request service through the IBM Service Support System.
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You can use the IBM Service Support System as a source for retrieving internal code changes.
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You can use the IBM Service Support System as a destination for transmitting service data.