Diagnose Problems on the CSM Management Server

Choose any of the buttons or links.  The more commonly needed operations are near the top, the less common near the bottom.  Please send us suggestions for additional diagnostic operations.

Run Cmd or Run Saved Cmd Run any arbitrary command on the CSM management server.
Login Session Ssh or telnet to the CSM management server.  This is necessary if you need to run a command that will prompt for input or for some other reason needs a tty.
View/Edit Any File View or edit any file on the CSM management server using this file manager tool.
View CSM FAQ The Frequently Asked Questions doc describes many potential problems and solutions or work arounds.
View Doc Errata Last minute corrections to the CSM books.  This may be why a documented procedure isn't quite working.
 Set the time of the management server using this NTP server.  If this time server is not available to you, see the full list of NTP servers.  To set up NTP in your CSM cluster, see /opt/csm/samples/docs/ntp.README and /opt/csm/samples/etc .
Run the CSM probemgr diagnostic command.  This command run a series of probes, where each probes checks out a particular software component, looking for any problems such as a daemon not responding, prereq software not installed, configuration incorrect, etc.
View the status of the CSM & RMC daemons, which are controlled by SRC (System Resource Controller).  Note that not all the daemons need to be active.  The key daemons for CSM are:  IBM.DMSRM, IBM.HWCTRLRM (CSM 1.3.0.20 or later), IBM.ERRM, and IBM.AuditRM.  Other daemons will be started when necessary.
Restarting the daemons may fix a daemon that appears to be hung.  Doing this won't hurt CSM, but will cause a temporary disruption in service.
View CSM Log Files View the install, CFM, and hardware control log files.
View System Logs View /var/log/messages and other logs via Webmin.
View DHCP Config View the DHCP settings.  Note, if you make changes to the DHCP configuration, CSM may overwrite them the next time csmsetupks or csmsetupsis is run.
View Network Config View the network settings for the management server.
View RMC AuditLog Events that occur and ERRM errors are logged in the AuditLog.
View the trace file produced by the DMSRM RMC daemon.  This daemon manages the node attributes and node groups.
View the trace file produced by the HWCTRLRM RMC daemon.  This daemon manages the connections to the hardware control points.
View the trace file produced by the ERRM RMC daemon.  This daemon monitors user and system defined conditions and runs automated responses.
Manage System with Webmin Perform a wide variety of management operations on the CSM management server using Webmin.
Check the webmin log for any errors from this interface.  This can sometimes be why you get "Page not found".
Post to the CSM Mailing List If you are really stuck, ask other users and the CSM developers!  If that doesn't work call 1-800-IBM-SERV to get routed to IBM service for CSM.

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