Choose any of the buttons or links.  The more commonly needed operations are near the top, the less common near the bottom.  Please send us suggestions for additional diagnostic operations.

Ping the device to see if name resolution is correct and the device's TCP/IP stack is responding.
Run the date command on the device via dsh to see if remote shell specified for dsh is configured correctly.
Run command on the device:  
View file or directory on the device:  
Sometimes badly skewed clocks can cause problems or inhibit NTP from synchronizing the time.  This button will set the time of the device to the same time as the management server.
View CSM FAQ The Frequently Asked Questions doc describes many potential problems and solutions or work arounds.
View Doc Errata Last minute corrections to the CSM books.  This may be why a documented procedure isn't quite working.
View System Logs View /var/log/messages and other logs on the device via Webmin.  This requires that webmin already be installed on the device, which can be accomplished using the Software Maintenance page.
View the network settings for the device.
Post to the CSM Mailing List If you are really stuck, ask other users and the CSM developers!  If that doesn't work call 1-800-IBM-SERV to get routed to IBM service for CSM.

Tips