Ping the node to see if name resolution is correct and the node's TCP/IP
stack is responding.
Run the date command on the node via dsh to see if remote shell specified
for dsh is configured correctly.
Run command on the node:
View file or directory on the node:
List the CSM log file directory to see what log files exist. You
can view any log file, using the View File button above.
Sometimes badly skewed clocks can cause problems or inhibit NTP from
synchronizing the time. This button will set the time of the node
to the same time as the management server.
View CSM FAQ
The Frequently Asked Questions doc describes many potential problems and
solutions or work arounds.
View Doc Errata
Last minute corrections to the CSM books. This may be why a documented
procedure isn't quite working.
Run the CSM probemgr diagnostic command. This command runs a series
of probes, where each probes checks out a particular software component,
looking for any problems such as a daemon not responding, prereq software
not installed, configuration incorrect, etc.
View the status of the CSM & RMC daemons, which are controlled by SRC
(System Resource Controller). Note that not all the daemons need
to be active. The key daemons for the CSM nodes are: IBM.CSMAgentRM,
IBM.ERRM, and IBM.AuditRM. Other daemons will be started when necessary.
Restarting the daemons may fix a daemon that appears to be hung.
Doing this won't hurt CSM, but will cause a temporary disruption in service.
View System Logs
View /var/log/messages and other logs on the node via Webmin.
This requires that webmin already be installed on the node, which
can be accomplished using the Software Maintenance page.
View the network settings for the node.
Events that occur and ERRM errors are logged in the AuditLog.
View the trace file produced by the DMSRM RMC daemon. This daemon
manages the node attributes and node groups.
View the trace file produced by the ERRM RMC daemon. This daemon
monitors user and system defined conditions and runs automated responses.
Manage System with Webmin
Perform a wide variety of management operations on the node using Webmin.
This requires that webmin already be installed on the node, which
can be accomplished using the Software Maintenance page.
Post to the CSM Mailing List
If you are really stuck, ask other users and the CSM developers! If
that doesn't work call 1-800-IBM-SERV to get routed to IBM service for
CSM.