Important Info				
Last Updated:  May 13, 2005



To all CM/400 V5R3 customers:
-----------------------------

We have found a problem with Content Manager for iSeries (CM/400) Version 5 Release 3 and 
documents that are reindexed using the CM Client or possibly custom code.  This issue does 
NOT apply to WAF and does NOT apply to CM/400 V5R1.  We anticipate that this will only 
apply to a small percentage of customers, but we wanted to make you aware of the following 
important issue.

Please check your EKD0080 file for the existence of the following VICS-6700 error:
VICS670020050511175259CS050  QVIADMIN  EKDCS050       6700 EKD0310 OPEN  
If you find this error in your EKD0080 file, then please read the information below.

If your documents initially go into an index class that does not store the documents to 
optical and then these documents are reindexed into an index class that does store them to 
optical, the optical store requests will NOT be generated.  This can cause a problem if the 
delete processor is started because the documents MAY be deleted from DASD without having 
been stored to optical.  This ONLY affects customers that have the initial index class set 
up so that the "Store on optical" flag is set to NO.  Also, if you bring a document into 
one index class and then reindex it and the new index class either increases the days on 
dasd or changes the storage class, then neither of these events will occur.  The "Days on 
DASD" will not be increased, and the document will stay in the initial storage class where 
it already resides.

If you do have the initial index class (like NOINDEX) defined to use a collection that has 
"Store on optical" set to N and the document is reindexed later into an index class that is 
set to "Store to optical = Y", then we suggest that you run a query against the EKD0310 file 
to find out which documents have a DASD path but NO optical path.  If they should have an 
optical path, then check the EKD0371 and see if there are optical store requests for these 
documents. If there are no EKD0371 records, then do NOT run the delete processor until new 
optical store requests can be created for each of these documents.   After the documents 
store to optical, you can run the delete processor.   Please open a PMR to discuss an action 
plan.  

There is a PTF to fix this problem for future documents, and the PTF number is SI18219 for 
5722-VI1.   Please download and apply this PTF as soon as possible.   If you have any 
questions about the issue above, please open a PMR at the 1-800-IBM-SERV number.  We look 
forward to discussing this with you.  Thanks!

Thank you for being an IBM Content Manager for iSeries customer.   Have a good day.

Your IBM Content Manager for iSeries Support team
ftp://ftp.software.ibm.com/as400/products/contentmanager/v530/server/